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Rachelle Roberts

Overview Reviews (279)

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Rachelle Roberts

Rachelle Roberts | Page 2

Service Advisor

Spreen Honda Loma Linda

25050 Redlands Blvd
Loma Linda, CA 92354

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not yet
rated

279 Reviews

Overview Reviews (279)

Dealership Experience

25 yrs, 6 mos

Industry Experience

25 yrs, 6 mos

Languages Spoken

English

not yet
rated

279 Reviews

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Employees need five ratings within 24 months before we can calculate an average rating.

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279 Reviews of Rachelle Roberts

July 02, 2023

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Employee Rating

I had extremely fast service thanks to Rachelle. She made sure I was in and out in time to make it to my appointment on time. She helped me understand all of my car needs and made sure to go the ext She made sure I was in and out in time to make it to my appointment on time. She helped me understand all of my car needs and made sure to go the extra mile to make sure I did not need anything else. Would definitely be back More

by DAVIONFOX22

Verified Customer

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Recommend Dealer

Yes

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Jul 03, 2023 -

Spreen Honda Loma Linda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 27, 2023

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Employee Rating

I had a great experience at Spreen Honda. My wait time was surprisingly short from the 2 hr wait time they said it would take for an oil changed My wait time was surprisingly short from the 2 hr wait time they said it would take for an oil changed More

by ANTORRES31

Verified Customer

Service Price Transparency

Recommend Dealer

Yes

Other Employees Tagged: Jim Schultz, Johnny Torrez, Jesse Mendoza , Sebastian Peronace

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Jun 28, 2023 -

Spreen Honda Loma Linda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

June 07, 2023

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SPREEN HONDA is a great dealer. Amazing customer service every time I go get my car serviced. Amazing customer service every time I go get my car serviced. More

by b

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jim Schultz, Johnny Torrez, Jesse Mendoza , Sebastian Peronace

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Jun 08, 2023 -

Spreen Honda Loma Linda responded

Thank you for your very kind review. Jesse and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spreen Honda Loma Linda.

June 07, 2023

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Employee Rating

Was told I needed rear brakes so I went and bought some took them off and I had over half a pad on both pads front and rear. Every time I come in for service you tell me something I don’t need. Stop scammi took them off and I had over half a pad on both pads front and rear. Every time I come in for service you tell me something I don’t need. Stop scamming me. More

by kranz96

Verified Customer

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Recommend Dealer

Other Employees Tagged: Matt Humphrey, Jim Schultz, Johnny Torrez, Jesse Mendoza , Sebastian Peronace, Glenn Weynschenk, Mario Cabrera

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May 26, 2023

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Always friendly, professional and timely in delivering vehicle services at the quoted price. Their service department is great! vehicle services at the quoted price. Their service department is great! More

by PHILMOSLEY777

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jim Schultz, Johnny Torrez, Jesse Mendoza , Sebastian Peronace

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May 26, 2023 -

Spreen Honda Loma Linda responded

Thank you for your very kind review, Phil. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spreen Honda Loma Linda.

May 23, 2023

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Underestimated how quick and great it would be based on different locations experiences, go to spot from now on! different locations experiences, go to spot from now on! More

by LM

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Jim Schultz, Johnny Torrez, Jesse Mendoza , Sebastian Peronace

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May 24, 2023 -

Spreen Honda Loma Linda responded

Thank you for choosing Spreen Honda Loma Linda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 15, 2023

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Employee Rating

Rachelle was amazing and extremely helpful and would suggest her any time. Very nice place. suggest her any time. Very nice place. More

by GROBINSON77

Verified Customer

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Workmanship

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Recommend Dealer

Yes

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May 15, 2023 -

Spreen Honda Loma Linda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 14, 2023

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Employee Rating

Always quick and professional, notifications when vehicle is repaired, vehicle is returned clean and ready vehicle is repaired, vehicle is returned clean and ready More

by TODDATAPIA

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jim Schultz, Johnny Torrez, Jesse Mendoza , Sebastian Peronace

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May 15, 2023 -

Spreen Honda Loma Linda responded

Todd, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Spreen Honda Loma Linda, we look forward to having you as one of our valued customers for many more years to come!

May 06, 2023

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Employee Rating

They always treat me like I am a VIP, especially Rachelle in service, I always ask for her. in service, I always ask for her. More

by MIMI_T712

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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May 07, 2023 -

Spreen Honda Loma Linda responded

Thank you for your business and this review. We're happy to hear Rachelle and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 04, 2023

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Employee Rating

Service was excellent. The work was completed by the promised time. Rachelle was helpful and friendly. The work was completed by the promised time. Rachelle was helpful and friendly. More

by JKRYGIER

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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May 05, 2023 -

Spreen Honda Loma Linda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spreen Honda Loma Linda.