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Rachelle Roberts
Rachelle Roberts at Spreen Honda Loma Linda
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Rachelle Roberts | Page 2

Service Advisor

Spreen Honda Loma Linda

25050 Redlands Blvd
Loma Linda, CA 92354

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4.8
278 Reviews

Dealership Experience

23 yrs, 6 mos

Industry Experience

23 yrs, 6 mos

Languages Spoken

English English

4.8

278 Reviews

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278 Reviews of Rachelle Roberts

June 27, 2023

Dealership Rating
Employee Rating

I had a great experience at Spreen Honda. My wait time was surprisingly short from the 2 hr wait time they said it would take for an oil changed More

by ANTORRES31
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Jim Schultz, Johnny Torrez, Jesse Mendoza , Sebastian Peronace

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Jun 28, 2023

Spreen Honda Loma Linda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

June 07, 2023

Dealership Rating
Employee Rating

SPREEN HONDA is a great dealer. Amazing customer service every time I go get my car serviced. More

by b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Schultz, Johnny Torrez, Jesse Mendoza , Sebastian Peronace

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Jun 07, 2023

Spreen Honda Loma Linda responded

Thank you for your very kind review. Jesse and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spreen Honda Loma Linda.

June 06, 2023

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Employee Rating

Was told I needed rear brakes so I went and bought some took them off and I had over half a pad on both pads front and rear. Every time I come in for service you tell me something I don’t need. Stop scammi More

by kranz96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Matt Humphrey, Jim Schultz, Johnny Torrez, Jesse Mendoza , Sebastian Peronace, Glenn Weynschenk, Mario Cabrera

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May 26, 2023

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Employee Rating

Always friendly, professional and timely in delivering vehicle services at the quoted price. Their service department is great! More

by PHILMOSLEY777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Schultz, Johnny Torrez, Jesse Mendoza , Sebastian Peronace

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May 26, 2023

Spreen Honda Loma Linda responded

Thank you for your very kind review, Phil. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spreen Honda Loma Linda.

May 23, 2023

Dealership Rating
Employee Rating

Underestimated how quick and great it would be based on different locations experiences, go to spot from now on! More

by LM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Schultz, Johnny Torrez, Jesse Mendoza , Sebastian Peronace

Helpful
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May 24, 2023

Spreen Honda Loma Linda responded

Thank you for choosing Spreen Honda Loma Linda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 15, 2023

Dealership Rating
Employee Rating

Rachelle was amazing and extremely helpful and would suggest her any time. Very nice place. More

by GROBINSON77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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May 15, 2023

Spreen Honda Loma Linda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 14, 2023

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Employee Rating

Always quick and professional, notifications when vehicle is repaired, vehicle is returned clean and ready More

by TODDATAPIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Schultz, Johnny Torrez, Jesse Mendoza , Sebastian Peronace

Helpful
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May 15, 2023

Spreen Honda Loma Linda responded

Todd, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Spreen Honda Loma Linda, we look forward to having you as one of our valued customers for many more years to come!

May 06, 2023

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Employee Rating

They always treat me like I am a VIP, especially Rachelle in service, I always ask for her. More

by MIMI_T712
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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May 07, 2023

Spreen Honda Loma Linda responded

Thank you for your business and this review. We're happy to hear Rachelle and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 04, 2023

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Service was excellent. The work was completed by the promised time. Rachelle was helpful and friendly. More

by JKRYGIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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May 05, 2023

Spreen Honda Loma Linda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spreen Honda Loma Linda.

May 01, 2023

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Employee Rating

Excellent and quick service, even on a busy day they were able to help without an appointment More

by johnnyrscolton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Schultz, Johnny Torrez, Jesse Mendoza, Tom Mac , Sebastian Peronace

Helpful 1
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May 01, 2023

Spreen Honda Loma Linda responded

Johnny, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spreen Honda Loma Linda!

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