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Rachelle Roberts

Overview Reviews (279)

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Rachelle Roberts

Rachelle Roberts | Page 3

Service Advisor

Spreen Honda Loma Linda

25050 Redlands Blvd
Loma Linda, CA 92354

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not yet
rated

279 Reviews

Overview Reviews (279)

Dealership Experience

25 yrs, 6 mos

Industry Experience

25 yrs, 6 mos

Languages Spoken

English

not yet
rated

279 Reviews

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Employees need five ratings within 24 months before we can calculate an average rating.

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279 Reviews of Rachelle Roberts

May 01, 2023

Dealership Rating

Employee Rating

Excellent and quick service, even on a busy day they were able to help without an appointment able to help without an appointment More

by johnnyrscolton

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jim Schultz, Johnny Torrez, Jesse Mendoza, Tom Mac , Sebastian Peronace

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May 01, 2023 -

Spreen Honda Loma Linda responded

Johnny, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spreen Honda Loma Linda!

April 27, 2023

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Employee Rating

It was so excellent service and helpful, customer service very good and friendly, completely 100%. very good and friendly, completely 100%. More

by SUBASHIS007

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jim Schultz, Johnny Torrez, Jesse Mendoza , Sebastian Peronace

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Apr 30, 2023 -

Spreen Honda Loma Linda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

April 22, 2023

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Employee Rating

My experience at Honda was great! Will definitely continue getting my car serviced as everything is always handled professionally and quickly. Will definitely continue getting my car serviced as everything is always handled professionally and quickly. More

by V.OROZCO10

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jim Schultz, Johnny Torrez, Jesse Mendoza , Sebastian Peronace

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Apr 23, 2023 -

Spreen Honda Loma Linda responded

Thank you for choosing Spreen Honda Loma Linda. Thank you for this great five-star review. We appreciate your business and hope to see you again soon!

April 04, 2023

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Employee Rating

Sales was great, knowledgeable and test drove vehicle. Finance was helpful, negotiated and listened to us. The finance closer was funny, knowledgeable and personable. All around it was a great experienced Finance was helpful, negotiated and listened to us. The finance closer was funny, knowledgeable and personable. All around it was a great experienced. Purchased a maintenance package and extended warranty for a reasonable price. More

by terri_miranda

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Nancy Rodriguez, Angel Bocardo , Ricky and Hector

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Apr 04, 2023 -

Spreen Honda Loma Linda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Terri, and we look forward to working with you again.

April 03, 2023

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Employee Rating

Rachelle Is the best . My van is driving much better the noise is gone and it’s much steadier…. My van is driving much better the noise is gone and it’s much steadier…. More

by VGURROLA

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Apr 04, 2023 -

Spreen Honda Loma Linda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spreen Honda Loma Linda.

February 20, 2023

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Employee Rating

Very pleasant kind understanding and welcoming. Great deals and prices. Clean and neat environment. Helpful. Great deals and prices. Clean and neat environment. Helpful. More

by ZAPPAMANDA01

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jim Schultz, Johnny Torrez, Jesse Mendoza, Adrian Paredes , Sebastian Peronace

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Feb 21, 2023 -

Spreen Honda Loma Linda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Spreen Honda Loma Linda, we look forward to having you as one of our valued customers for many more years to come!

February 20, 2023

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Employee Rating

Rachelle is great but everything I bring my car there lately, there is always a problem with service. I brought my Pilot Saturday for an oil change and transmission fluid service. I bring it home and t lately, there is always a problem with service. I brought my Pilot Saturday for an oil change and transmission fluid service. I bring it home and their is now dirty oil all of very my garage floor. Your technicians are not paying attention to what they are doing and are making stupid mistakes that can really cost me. Also, it is ridiculous that you are now charging such a huge fee for people to pay with credit card. More

by namora7

Verified Customer

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February 08, 2023

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It was a good service and all the employees treat you well also good job well also good job More

by VIETXPHAM

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 09, 2023 -

Spreen Honda Loma Linda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spreen Honda Loma Linda!

February 07, 2023

Dealership Rating

Employee Rating

I ask for Rachelle in service. All do good job, but she excels and is personable. Warm and I feel confident in her ability and if she doesn't know about it she will get someone wh All do good job, but she excels and is personable. Warm and I feel confident in her ability and if she doesn't know about it she will get someone who does, like with my Auto Android not connecting. I just love her and hope she always works there at Spreen. More

by MIMI_T712

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 08, 2023 -

Spreen Honda Loma Linda responded

Thank you! Rachelle and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spreen Honda Loma Linda.

February 06, 2023

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Employee Rating

Great place to take your car for repairs or buying a new car or preowned car or preowned More

by SHANNONBLANTON01

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Matt Humphrey, Steve Dockery, Jim Schultz, Daniel Martinez, Carina Lopez, Johnny Torrez, Jesse Mendoza , Sebastian Peronace, Kellsea Salais

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Feb 07, 2023 -

Spreen Honda Loma Linda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Shannon, and we are thrilled that you found your experience with us here at Spreen Honda Loma Linda to be a positive one. Please don't hesitate to reach out if you need anything else.