Rachide Reese | Page 3

Very friendly and efficient service. My service only took about half the time they originally estimated. Free round trip Lyft! My service only took about half the time they originally estimated. Free round trip Lyft! More

by jnt1023 Verified Customer Verified Customer

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Survive guy was awesome hope to have him again next time. Very knowledgeable and kind! Very knowledgeable and kind! More

by ELKOHLWAIES Verified Customer Verified Customer

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Worst dealership I’ve ever encountered. Matt, their service manager is a coward and a liar. They are dangerous there- twice they had my car for a week and didn’t repair anything. I would RU Matt, their service manager is a coward and a liar. They are dangerous there- twice they had my car for a week and didn’t repair anything. I would RUN, not walk away from this dealership. More

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Mechanic made a serious dumb mistake. I contacted Matt Cooper by voice mail on 6-10-23 and received no response. I contacted Brian Olson on 6-13-23 in response to a Groove text. I ask I contacted Matt Cooper by voice mail on 6-10-23 and received no response. I contacted Brian Olson on 6-13-23 in response to a Groove text. I asked him to call me. I never heard from him. I will contact the service Managers again. I will not drop this issue so someone needs to talk to me and take some responsibility for the mechanics mistake. If necessary I will proceed up the chain of command. More

by shirleyctaylor Verified Customer Verified Customer

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The staff were are very helpful and efficient in everything they did. They are all great and Surbaru has done a good job training. I will recommend three to friends whenever possible. Give them a v everything they did. They are all great and Surbaru has done a good job training. I will recommend three to friends whenever possible. Give them a very special surprise for their great service. Thanks for asking for my experience with your staff keep up the good work More

by Joan Verified Customer Verified Customer

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Excellent communicators and really listened both to understand my problem and work through solutions. I will always bring my Subarus to Groove! understand my problem and work through solutions. I will always bring my Subarus to Groove! More

by caleyapowell Verified Customer Verified Customer

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They told me my tires were in great shape for my road trip. I left and a tire blew out on the highway due to dry rot. The tire place said a dealership should have seen the tires significant dry rot and t trip. I left and a tire blew out on the highway due to dry rot. The tire place said a dealership should have seen the tires significant dry rot and that i was placed in an unsafe car. More

by catfelicetti Verified Customer Verified Customer

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They are very courteous and professional along with being friendly. Their waiting area is convenient and clean and the service on my Forester was completed expertly. friendly. Their waiting area is convenient and clean and the service on my Forester was completed expertly. More

by casadegord Verified Customer Verified Customer

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Very courteous and expeditious from the initial contact to the car loaner. This includes 'networking between staff members. to the car loaner. This includes 'networking between staff members. More

by GERALDCELEBRE Verified Customer Verified Customer

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Love you all! Excellent Customer service! Excellent technicians! Appreciate you always taking great care of us!! Excellent Customer service! Excellent technicians! Appreciate you always taking great care of us!! More

by savedis Verified Customer Verified Customer

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