Rafal Sterkowiec | Page 2

I've been a loyal Mitsubishi customer for over 20 years. And I've had a relationship with the service dept @ Biggers Mitsu since my local Schaumburg Mitsu dealership closed. I have been very happy with the And I've had a relationship with the service dept @ Biggers Mitsu since my local Schaumburg Mitsu dealership closed. I have been very happy with the service team since then. And now I wanted to upgrade my drive to an Outlander. I worked with Darien Ivery who was very personable and knowledgeable about the Outlander and answered all my questions and walked me through the buying process which was very straightforward. Also allowed me to take a couple of Outlanders for test drives. Also worked with Jim the credit manager to close the deal. He also was personable and put me at ease during all the forms requiring my initials and signatures. OVERALL, I give Darien and Biggers Mitsubishi an 11 out of 10. And look forward to working with them in the future. More

by ChuckWalters64 Verified Customer Verified Customer

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I had a great experience at this Mitsubishi dealership. The staff was professional, friendly, and very knowledgeable. They took the time to explain everything clearly and made the entire process smooth and The staff was professional, friendly, and very knowledgeable. They took the time to explain everything clearly and made the entire process smooth and stress-free. I’m very happy with my vehicle and would definitely recommend this dealership. More

by rfeliciano432 Verified Customer Verified Customer

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People are polite and knowledgeable and are willing to work with you regarding maintenance upkeep and purchases. work with you regarding maintenance upkeep and purchases. More

by dediolaura Verified Customer Verified Customer

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The dealer and employees were accommodating and transparent in the whole shopping experience and buying process. transparent in the whole shopping experience and buying process. More

by luke Verified Customer Verified Customer

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Everyone there was very helpful best experience of shopping for a car I have had in awhile shopping for a car I have had in awhile More

by aandrea36 Verified Customer Verified Customer

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They were very helpful and knowledgeable about the vehicle I was looking for. They also did a good job of following up before and after the sale. vehicle I was looking for. They also did a good job of following up before and after the sale. More

by kcutter1 Verified Customer Verified Customer

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They supported to me anytime and was Outstanding customer services and high quality personal attention. Me and wife felt super comfortable services and high quality personal attention. Me and wife felt super comfortable More

by francisco.milano Verified Customer Verified Customer

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This is a Great place to buy a Car. Overall,They make the Car buying process as simple as possible ! Overall,They make the Car buying process as simple as possible ! More

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Rafal and the entire staff are incredible. They treated me like family from the moment I stepped into the store. Would recommend them to others and for sure will be my 1st stop when I am in They treated me like family from the moment I stepped into the store. Would recommend them to others and for sure will be my 1st stop when I am in need of another vehicle. thank you again Rafal for the new ride. A++++ More

by dima232533 Verified Customer Verified Customer

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When they sold me the car, the touch screen was not working. They told me that they ordered a new one from Japan and it would take 3 to 6 weeks to get here. I called service today, since it has been 7 working. They told me that they ordered a new one from Japan and it would take 3 to 6 weeks to get here. I called service today, since it has been 7 weeks since I have purchased the car. Now they tell me that I am waiting for a refurbished touch screen and that there is only one place in the US that refurbishes them and that it is taking a really long time. So I have had no radio, no ability to play music, and no navigation screen for 7 weeks, and who knows how much longer it will take. I want them to send me a new one, since that is what they promised. More

by berttassara Verified Customer Verified Customer

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