Raheem Kamrudeen

Always up to expectations with the outstanding customer service! Hollywood Chrysler Jeep is my go to dealership for my Jeep needs. Great service team! service! Hollywood Chrysler Jeep is my go to dealership for my Jeep needs. Great service team! More

by TASHIABOOTH Verified Customer Verified Customer

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Every individual I have come in contact with at this dealership has been so phenomenal. Every experience is a pleasant one. Thank you for your amazing customer care. dealership has been so phenomenal. Every experience is a pleasant one. Thank you for your amazing customer care. More

by jessrpearl Verified Customer Verified Customer

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Caylie you delivered efficient and efficacy service! Thank you! I walked up to the service window, you greeted me with a smile and said”welcome to Hollywood Crysler Jeep”, what brings you in today, how Thank you! I walked up to the service window, you greeted me with a smile and said”welcome to Hollywood Crysler Jeep”, what brings you in today, how may I help you”? I proceeded to explain my reason for being there. You listened, did not interrupt and maintained eye contact! (Extremely important)! After I was finished, you called me by name and informed me that you can try and help me, and politely asked me to sign the indemnity agreement, before you touched my vehicle, then asked for the keys. You then immediately used a device to identify what the problem was, and then instantly informed me that the engine light was on, and that an oil change was due. Moreover, you took the time to inform me of special oil offers, that was economical, and something No Advisor has ever done for consumers like myself! Evidently, I purchased one and I am extremely grateful to you. In addition, you then gave me the option to either wait outside or in the lobby which the company provided, and offered me the opportunity to refresh by taking advantage of bottled cold water, hot chocolate or different coffee, which I relished. Also, Cailey you specifically apologized to us/me about the fact that it may take a little longer than the usual wait time because of the shortage of man-power. You kept checking in whilst we waited, kept us abreast and thanked me/us for our patience! Magnificent job Cailey! Despite the fact that there was labor shortage, my vehicle was ready after waiting for no more than 45-50 minutes! Wow!! Thank you Cailey for your efficiency and outstanding customer service! I sincerely hope that Hollywood Crysler Jeep would appreciate the high quality level of service that you provide to consumers! Impeccable service like yours will enhance the company’s name, and help them to thrive in this competitive automotive industry! Keep on smiling and shining Caylie!!!! We appreciate your services! Hamilton More

by EDNAMAIEHAMILTON Verified Customer Verified Customer

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Always an amazing experience here. The entire staff goes above and beyond. Cannot say enough good things about this dealership. The entire staff goes above and beyond. Cannot say enough good things about this dealership. More

by vanessavaporis Verified Customer Verified Customer

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Hollywood Chrysler Jeep is where I bought my car in 2021 and since than it is the only dealership I trust with car service. From oil changes to any issues that my vehicle may have. The shining star about th and since than it is the only dealership I trust with car service. From oil changes to any issues that my vehicle may have. The shining star about this dealership is their employees. From Raheem in parts and Caylie in service area and all the way down to their technicians. Caylie was outstanding! I needed an oil change and was late and she went out of her way and did her best so I wouldn't leave without one and my car possibly getting ruined without one. She is most definitely the best and a great person! More

by prettyricky078 Verified Customer Verified Customer

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Excellent Customer Service with Great Time Management and Quality Cars. Was very worth it . Thank you. Quality Cars. Was very worth it . Thank you. More

by MJ Verified Customer Verified Customer

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Everyone was extremely helpful with our warranty issue. We were in and out within an hour. Excellent We were in and out within an hour. Excellent More

by kaymowell Verified Customer Verified Customer

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First time here since moving from Texas to get service on my jeep. I immediately found the phone service and procedure to arrange service very trying and no one ever called back after leaving messages. Upon my jeep. I immediately found the phone service and procedure to arrange service very trying and no one ever called back after leaving messages. Upon arriving for service, the parts department appeared a bit more concerned over chatting with friends and then to find out the part they advised was in stock was indeed not…told the parts department appeared was to come from another dealer…more time wasted…my time! When asked the parts dept agent if we could ask the 4 guys sitting 8 ft away chatting with other workers…his reply was “I don’t like doing business with them!” Very interesting statement! We then waited for Stacy to become available so I could make an appt for next day…on my time again and another 20 min one way drive. Next day I arrived, greeted by Stacy who got me checked in and said it would take about an hour and one hour later vehicle was ready…great service! So my issues are, I might look elsewhere moving forward with service on my jeep based on day one and the several phone attempts to speak with someone…the rift between the parts department and the chatty Kathy service guys…oh by the way…I was the one who first greeted them, not them. But Stacy was awesome! First impressions are lasting and not sure I want to spend anymore of my time to work around y’all’s issues and lack of professionalism. Too much competition to have y’all figure out what’s important on my time. The reason I gave one star is because in surveys 2,3 and 4 stars get tossed out. More

by datchison8420 Verified Customer Verified Customer

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Everyone is always friendly and welcoming, from the parts dept, to the service advisors to the cashiers. dept, to the service advisors to the cashiers. More

by mchesal Verified Customer Verified Customer

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The service department has been good to me for 15 years! ! Thank you Brandon for always going out of your way to help me with my Jeep. ! Thank you Brandon for always going out of your way to help me with my Jeep. More

by WJD4JOY Verified Customer Verified Customer

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