Raheim Brown | Page 14

You are awesome guys, I showed them my wish list to buy my car and they worked really hard to make my dreams come true. Thanks si much, I am a happy customer. my car and they worked really hard to make my dreams come true. Thanks si much, I am a happy customer. More

by JUSTORUBIO1 Verified Customer Verified Customer

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Brandon and Raheem were both very attentive and a pleasure to work with. I love my new to me Terrain and will not hesitate to recommend Carl Black to any of my friends/family! pleasure to work with. I love my new to me Terrain and will not hesitate to recommend Carl Black to any of my friends/family! More

by STHRNGRACC Verified Customer Verified Customer

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A positive experience. I’ve purchased from the dealer before and would again. I will be using them for all vehicle services, as well. Thank you. before and would again. I will be using them for all vehicle services, as well. Thank you. More

by AMP427 Verified Customer Verified Customer

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The employees were very respectful and had in-depth knowledges of the services that were rendered. They made the car buying experience as hassle free as possible. knowledges of the services that were rendered. They made the car buying experience as hassle free as possible. More

by RAHEEM.MALIKI Verified Customer Verified Customer

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Shopping for a car is not fun,but every one tried to make it as easy as they could and was busy that day.overall was good this was my third care purchase there it as easy as they could and was busy that day.overall was good this was my third care purchase there More

by SARMERK Verified Customer Verified Customer

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It was ok Can't say much for the time spent going over the vehicle and it's features . Learning more about it from youtube the the dealership. Asked for a seco Can't say much for the time spent going over the vehicle and it's features . Learning more about it from youtube the the dealership. Asked for a second key and fob because it only came with one. No response . Got lots of emails before the sale about my appointment and who to speak with . After the sale ( CRICKETS) . No follow up , No extra key or fob offered . Three key fobs were programmed to this vehicle. More

by ED36575 Verified Customer Verified Customer

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Clark Black Chevrolet on East Colonial is a full service dealership with old school values. Good service, honesty and transparency. They work hard to get you a good deal and then they go out of their way t dealership with old school values. Good service, honesty and transparency. They work hard to get you a good deal and then they go out of their way to exceed your expectations. Check them out for yourself! More

by STUDYPRO Verified Customer Verified Customer

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Very easy to work with. Only complaint is we specifically asked to have everything ready to go upon arrival. We have health issues and due to current conditions need to be exposed to the least specifically asked to have everything ready to go upon arrival. We have health issues and due to current conditions need to be exposed to the least amount of people. When we arrived everything was cleaned. But it took us almost 2 hours to meet with financing. We were very disappointed about that. Once in everything was fast. Just disappointed in the wait. More

by MELANIE719 Verified Customer Verified Customer

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Bought a 2020 Chevy Traverse, Premier edition from the dealer. Overall buying experience was really good. Follow up for missing items/service REALLY BAD. My wife went to the dealership on 6/25/2020 to dealer. Overall buying experience was really good. Follow up for missing items/service REALLY BAD. My wife went to the dealership on 6/25/2020 to have 3 things looked at/serviced; The passenger side tail light has condensation; per the service manager the seal is leaking/broken – needs to be replaced The 2nd row sunroof shade does not latch; when the vehicle was manufactured the latch was not installed or was removed. The 3rd row floor mats do not fit in this vehicle. They appear to be made for another vehicle. – I asked to have this mailed to me as we live in Pinellas county, half way access the state. Received NO RESPONSE after both talking to JR who said he would call me back. Also emailed him two times. I called the service department Friday, 6/25/2020 to indicate that I didn’t want them to order the taillight parts or the roof shade clip/latch as we live on the other side of the state (as it was going to take about a week to get parts in), and if it’s a warranty claim, we can have the vehicle serviced in Clearwater. After calling back, I wanted to ask for part #’s so that when I called the dealership in Clearwater (AutoNation) I could provide them with part numbers and that way they wouldn’t need to diagnose the vehicle all over again and me have to make 2 trips for a practically brand new vehicle. I was told (by the service department at Carl Black) that she needed manager approval to release the part #’s to me. Really????! Come on man. This is really poor service. As if this was some top secret thing. I can find them online! At the very least, she could have/should have offered to call over to the dealership in Clearwater and provide that information to them so they could simply order the parts and make my trip to them once. I’ve bought many cars before and have lots of clients in the car industry. From GMs, to dealership owners, to service managers and sale a people. Never have I experienced such poor follow through. Adam McKay 727-686-2142 More

by AMCKAY Verified Customer Verified Customer

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I was very satisfied with the service and the vehicle that we purchased at Carl Black. I look forward to purchasing my next vehicle from there. Dowain and Raheim were fantastic to work with. that we purchased at Carl Black. I look forward to purchasing my next vehicle from there. Dowain and Raheim were fantastic to work with. More

by WROOT1976 Verified Customer Verified Customer

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