Ralph Kurland | Page 23

A most pleasant experience! We walked in the dealership to begin our car buying journey. We wanted to drive several different models. Ralph Kurland met us at the door. We drov We walked in the dealership to begin our car buying journey. We wanted to drive several different models. Ralph Kurland met us at the door. We drove four different cars and had LOTS of questions. All were answered fully. Ralph was attuned to our requirements and helped us with the big decision. It was a very pleasant experience. Never felt pressured or hurried. Thank you, Ralph! We love our new Outback!! More

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Best car buying experience ever! We felt welcomed as soon as we arrived on the lot. Ralph greeted us and treated us like family. He was professional (but human) from the initial conve We felt welcomed as soon as we arrived on the lot. Ralph greeted us and treated us like family. He was professional (but human) from the initial conversation all the way through watching us drive off the lot with our new Outlook. He took his time finding out what we were looking for and found the perfect vehicle for us. He was thorough and walked us through all of the features; he answered all of our questions and didn't try to 'upsell' - and we found out it was his day off, but he still treated us like we were the most important people he could see that day! He patiently waited as we met with the Finance Manager who very expertly navigated the loan application, document signing, and final agreement (loved the technology involved in this process!) We are so very happy with "Suzie Subaru" and are enjoying all of her bells and whistles - she drives and handles like a dream. We are also so very happy with our experience with Subaru of Kennesaw - buying a car can be a daunting experience, but we are very pleased with our choice! More

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Great experience! A few weeks ago, Ralph Kurland helped us pick out our car. He was an outstanding person to communicate with, and provided us with an excellent servic A few weeks ago, Ralph Kurland helped us pick out our car. He was an outstanding person to communicate with, and provided us with an excellent service. We could not be happier with our purchase. This dealership is recommended to any person who would like a good car and nice service. THANK YOU ALL. More

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Excellent Experience with Ralph Kurkland As an unfortunate twist 2 weeks before my son was born, we found out that the car seat didn't fit in my old Subaru. My husband got in contact with Ral As an unfortunate twist 2 weeks before my son was born, we found out that the car seat didn't fit in my old Subaru. My husband got in contact with Ralph, the salesman whom he purchased his last Subaru from, and within 24 hours they had worked out an amazing deal for a trade in for my old Subaru and I was able to get into a new Outback. Ralph knew that we were on an incredibly tight timeframe and responded with urgency. I wholeheartedly believe without Ralph I would still be in my old Subaru and wouldn't have been able to, comfortably, get into a new car in such a short time. We definitely didn't make things easy on him and I'm so, so grateful that he worked with us - between the time constraint, our work hours and simply being able to make it to the dealership after work given traffic Ralph was amazing. We also had a wonderful experience with the men in accounting who were so excited for us given my very close due date, they made us feel so welcome and really reinforced that this is a business but they care about each of their customers. The team as a whole, that I have had the pleasure of interacting with has always been professional, informative and eager to go the extra mile. I couldn't recommend Subaru of Kennesaw enough, and especially Ralph. More

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Great experience! Ralph Kurland at Subaru of Kennesaw was professional and the best! Ralph was knowledgeable, helpful, friendly, understanding and an all around super Ralph Kurland at Subaru of Kennesaw was professional and the best! Ralph was knowledgeable, helpful, friendly, understanding and an all around super great car salesman. More

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Great experience with Ralph Kurland- Subaru salesman and fan I’ve been researching the Subaru Outback for some time. Ex-Volvo guy looking for a wagon with the market offering limited options. I had just got o I’ve been researching the Subaru Outback for some time. Ex-Volvo guy looking for a wagon with the market offering limited options. I had just got out of a BMW 3 series wagon, but it did meet all my requirements; a wagon with ground clearance and a great safety record. That lease was over and I was back in the market for a new car. The VW Alltrack caught my eye, a wagon with some ground clearance. I went on a test drive and soon realized it was not the car for me. I was going to drive home and saw Kennesaw Subaru across the street. I decided to pull in and was greeted by Ralph Kurland. As opposed to a car salesman, he was a Subaru “aficionado”, and knew the product extremely well. Ralph asked a few basic questions and narrowed down the trim to the 2.5 Limited – “L” for leather as Ralph said. Before the test drive, Ralph did a quick overview of all the options the car had. During the test drive, Ralph pointed out features that could only be experience while driving. He discussed how some of the safety features in the car were also in the Subies both he and his wife drove. Before the test drive was over, I knew I wanted to buy the car, but did not want to show all my cards. I was ready for the hard negotiation. First, the car did not come with LED headlights standard on the Limited. Ralph soon found it on the lot. Ok, this it, all check marks were checked. Ralph then started the negotiation process. Surprisingly enough, there were no games, tricks or gimmicks. Great financing, and no back and forth with the finance manager. I was happy with the price and the product, and pulled the trigger. To say that I bought the car because of Ralph is an understatement. I’ve bought quite a few cars in my lifetime, but the experience with Ralph has erased years of bad experience with other dealers and car brands. While you may want to buy the car online, it’s worth your while to step into the Kennesaw Subaru dealership to see the product and have Ralph Kurland talk about the car. He’s passionate about the product, the brand, and his job. I now understand why people love Subaru’s – I’m a convert. More

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Return satisfied customers Having leased several cars in the past from this dealership, my husband's and my expectations were met again. I already had my heart set on a particul Having leased several cars in the past from this dealership, my husband's and my expectations were met again. I already had my heart set on a particular color, and Ralph Kurland made sure that the color was available and that the vehicle would match our needs. A pleasant experience! More

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Outstanding Experience Words alone cannot describe my experience working with Ralph. I never felt bull dozed, rushed, pushed, or taken for granted. In fact, quite the opposi Words alone cannot describe my experience working with Ralph. I never felt bull dozed, rushed, pushed, or taken for granted. In fact, quite the opposite. Ralph heard/listened to MY needs, never tried to change my thought process, just work with what I needed. Instead of coming back financially with an outlandish "deal", Johnny worked to meet my needs. No fuss, haggling, etc. Very smooth process all around. Also, getting to the paper signing was no hassle either. The typical add-ons were offered by Steve but not pushing anything else onto the sale if not wanted. I must say thinking I would be getting a certified used car and driving away that night in the brand new, everything I was looking for vehicle felt great, thanks to the trio of Ralph, Johnny, and Steve! More

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Ralph Kurkland of Subaru of Kennesaw I began my car search with NO experience in the car buying business whatsoever. My salesperson Ralph Kurkland was amazing! He was extremely patient wi I began my car search with NO experience in the car buying business whatsoever. My salesperson Ralph Kurkland was amazing! He was extremely patient with me and answered all of my questions (I had thousands) and helped get me into the best car for me! My work schedule is extremely hectic but ralph went above and beyond to make time for me despite my difficult schedule. Once I filled out all my paperwork and actually got the keys, Ralph sat in the car with me and showed me how to operate every feature of the car. Care salesmen have always intimidated me in the past but Ralph was so easy to talk to and was very knowledgeable about all of the cars information, history, and technicalities. I would 100% recommend Subaru of Kennesaw and Ralph Kurkland to anyone who is in the market to buy a car. Not to mention he worked magic and got me an AMAZING deal on my car. I mean...AMAZING deal. He's the bomb. Go see him. More

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Very Helpful and Friendly- 100% worth the 100 mile drive! I drove 100 miles to this dealership, bypassing my local option because I was unimpressed with the sales person I had encountered there. At Subaru of I drove 100 miles to this dealership, bypassing my local option because I was unimpressed with the sales person I had encountered there. At Subaru of Kennesaw however, I was BLOWN AWAY! Ralph was outstanding- I called from home on a Saturday and he called me back even though they were super busy. He found the car I wanted, made an appointment for me to come down the next day on a Sunday and I felt very well taken care of throughout the process. Ralph was very knowledgable, and he was able to answer all of my questions and had even prepared for my trade-in by the time I arrived. I am very happy with my purchase, I was truly impressed with the level of service here, and even though I live out of state, I will gladly drive back here for all of my future service needs. I highly recommend Ralph and the team at this dealership. More

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