Ralph Kurland | Page 29

Very good experience. Visited this location to look at Subaru Outback. Our friend owns one and had purchased it at this location. We asked for the salesman who had helped Visited this location to look at Subaru Outback. Our friend owns one and had purchased it at this location. We asked for the salesman who had helped our friend; however he was not available, so Ralph Kurland helped us. Ralph asked if we had considered a Forester. and we told him we had never seen one. He suggested that we test drive an Outback and a Forester. My husband is not a small man so I was concerned about the smaller car being big enough for him to be comfortable. Ralph showed us that the seats were adjustable and gave Max plenty of room. The fact that both cars have the same engine was a plus. We liked the pick-up the car had and of course the gas mileage. Ralph gave us plenty of time to decide, answered all of our questions, and did not pressure us. We had a very pleasant experience and bought a pretty car that meets our needs. Ralph was very kind and truthful and we will certainly recommend the dealership and Ralph to our friends. More

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Very Merry Christmas with 2016 Outback It's so nice to walk into a dealership and the staff remembers you. GM, Louis Kaissieh, assisted me almost 5 years ago when I was trading in my Baja It's so nice to walk into a dealership and the staff remembers you. GM, Louis Kaissieh, assisted me almost 5 years ago when I was trading in my Baja for the 2011 Outback. I was in a few days ago to get my 60k service scheduled with Lucy in service and Louis came over to wish me a Merry Christmas. To make a long story short, I met a very nice sales rep, Ralph Kurland, who showed me the new 2016 model and I fell in love. Ralph and Louis worked with me to get a deal I could not refuse. Carlos Torres made the financial piece easy, fast and still explained everything. I have been coming to this dealership for years (service, purchase accessories) and I will continue to do so. More

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Had a great experience at Subaru of Kennesaw I had a great experience purchasing my new 2016 Subaru Forester at Subaru of Kennesaw. Ralph Kurland not only treated me extremely well, but we also d I had a great experience purchasing my new 2016 Subaru Forester at Subaru of Kennesaw. Ralph Kurland not only treated me extremely well, but we also developed a wonderful relationship. I feel that he got me the best car at the best price! I would recommend him to anyone! Also, Carlos and Chris did their best to make all the paperwork involved a pleasure. Now, I've only driven the car for a little over 100 miles so far and am still learning how to "work" everything but again, Ralph, helped me with the basics. We're about to take the car on roughly a 1500 mile trip to Florida and back so I'll surely know more about the car by the time I return. I'm sure the driving experience will be as great as the buying of the car was. Thank you Subaru of Kennesaw and all the folks there!! More

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Dream Ride Great car-buying experience! In 30+ years of buying vehicles, Ralph Kurland was one of the best in sales. From the moment we walked in the door the Great car-buying experience! In 30+ years of buying vehicles, Ralph Kurland was one of the best in sales. From the moment we walked in the door the positive tone was set. Allie greeted us with smile and professional attitude and got us to Ralph. He was super in helping select the "right" vehicle and close on our deal. His professionalism, good attitude, and patience allowed for a pressure-free atmosphere to get exactly what my wife wanted, inside her comfort zone. Moreover, he made sure we were set with all the features before we left. Jonathan Conway also did an excellent job in finalizing all the final paperwork. I highly recommend them all as well as the dealership. More

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Worst car experience I cosigned on a lease this spring. I told the salesman and sales manager that my son was probably not going to be able to keep the car very long becau I cosigned on a lease this spring. I told the salesman and sales manager that my son was probably not going to be able to keep the car very long because he was moving to an area where he couldn't use a car. As stated above, I cosigned with my son to lease a Subaru WRX STI. I asked both the sales manager and salesman if they would put in writing that I would not be financially hurt if I returned the car early. They said they couldn't put it in writing but not to worry because that particular car was in high demand. I only signed because of their assurance. Well, I returned the car early as I had told them. They told me that I would have to pay $7000 because I turned it in early. I told them in advance about this and I had already given them a $3000 deposit. That is a total of $10,000 for a car that my son only drove for several months. I was misled and took them at their word. I was a lieutenant in the Army and there your word was your honor. Another dealership gave me a better price so that I was "only" out $5500 plus the deposit. I am 67 years old and have never had anything like this happen to me. It's too late for me, but I am writing this to protect future car buyers. More

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Outstanding experience! My wife and I have bought many cars over the years, and our experience with Ralph Kurland was tops in our books. Ralph was not only pleasant and even My wife and I have bought many cars over the years, and our experience with Ralph Kurland was tops in our books. Ralph was not only pleasant and even fun to deal with, he avoided over-selling and hard-selling the vehicles, patiently explaining to me, and later to my wife when we returned together, the features of the car. Unlike many automotive salespeople, he showed genuine interest in addressing both of us, and did not use the stereotypical "man picks the vehicle based on power and styling, and the wife picks the color" approach...dealing with both of us on all aspects. He made us feel very comfortable with his input and information, and essentially treated us as if we were friends of his who had come in to buy a car. We got exactly what we wanted, and at a good price. We would definitely recommend him and the dealership to anyone who is considering buying a new Subaru, or a used car on their lot. More

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Excellent customer service This was the most straight-forward car-buying experience I've ever had! Our salesperson (Ralph Kurland) listened to the features I wanted in a car an This was the most straight-forward car-buying experience I've ever had! Our salesperson (Ralph Kurland) listened to the features I wanted in a car and found the perfect vehicle for me! The attention and care that he demonstrated during the purchase of the vehicle and the whole experience was one that has me convinced I'll be a long-time Subaru owner. Love driving my new Subaru Forester!! More

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steve the service manager I have 35 years automotive service management experience and currently manage Maaco in Doraville GA-------------Steve and his department with Lucy and I have 35 years automotive service management experience and currently manage Maaco in Doraville GA-------------Steve and his department with Lucy and all the others are wonderful. Lou and William and Chris in the showroom are all a group of professionals that have taken care of my wife and I for almost 10 years perfectly. They take care of my transportation needs so I can spend time on other things. I thank them and recommend them. David Yapko More

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Great car buying experience. We just bought an Outback from sales employee Ralph Kurland. From beginning to end he was so helpful and pleasant to deal with. He was very patient w We just bought an Outback from sales employee Ralph Kurland. From beginning to end he was so helpful and pleasant to deal with. He was very patient while we contemplated which Outback to buy. He explained all the features on the cars available to us and let me take multiple test drives to assure our satisfaction with the vehicle we ultimately chose. We have talked to other folks that have purchased Outbacks and feel we were treated fairly on price with a minimum of haggling. Since we couldn't drive the car home due to not having a 2nd driver Ralph took part of his day off the following day to pick up and drive the Outback to us and Subaru had a driver pick Ralph up at our home. Discussions with Louis Kaissieh about warranty choices were equally pleasant. We highly recommend Subaru of Kennesaw and these employees! More

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Ralph Kurland best salesperson My wife and I are new to this area. we moved from NYC to retire in Dallas, GA. We literally have no family members nor friends to point us in the righ My wife and I are new to this area. we moved from NYC to retire in Dallas, GA. We literally have no family members nor friends to point us in the right direction. The past 12 months have been extremely pressuring in dealing with Home Builder, Movers, Banking Institutions, and other services needed to make our transition. We needed a car, just as we did for everything else, we read the reviews on many dealers in the area and decided to take a chance with Subaru of Kennesaw. The first day we walked in the showroom, we were lucky to have been greeted by Ralph Kurland. From the start he made us feel very comfortable. He engaged us in a dialogue to understand our transportation needs. We told him about ourselves, and our interest in a Subaru. He offered some good suggestions which helped us decided on the Forrester. In other words, what Ralph saw first was the two individuals who needed his professional services not the deal he was about to make. After signing papers and obtained the keys to the car, Ralph introduced me to his colleagues in the Service Department, and went in details over the owner's manual and other literatures that come with the car. Ralph is salesperson with a keen sense of humanity. I hope the same can be expected with service department which I'll have to deal with in the future. Thank you Ralph. RFJ Dallas, Ga More

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