Ralph Kurland | Page 29

AWESOME!!!!! Very courteous and professional from the beginning. No pressure, just great information. Ralph Kurland was very patient and great to work with. I w Very courteous and professional from the beginning. No pressure, just great information. Ralph Kurland was very patient and great to work with. I would recommend him to anybody looking at a Subaru! More

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Almost Painless New Car purchase I bought my Subaru Forester XT from Subaru of Kennesaw. I basically walked into the dealership and met Ralph Kurland at the door. He was easygoing a I bought my Subaru Forester XT from Subaru of Kennesaw. I basically walked into the dealership and met Ralph Kurland at the door. He was easygoing and pleasant. We test drove some cars and I got some prices. There pricing was a little higher than True Car but probably fair. Ralph really went to bat for me on my trade-in which helped make the price low enough for me to say YES to the car. Ralph got my new car ready for me in a couple of hours and after showing me some features, pairing my cell phone to the car, and telling me how to use the cruise control, I was on the road. Buying a car is hard--it takes several hours, but overall I was impressed with the dealership and with my sales person. I look forward to using this dealership for service. More

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Subaru of Kennesaw-how dealerships should treat customers Ralph Kurland is a very good salesman and did for me what no local Subaru salesman would which is way I drove 7 hours to buy a car from him rather tha Ralph Kurland is a very good salesman and did for me what no local Subaru salesman would which is way I drove 7 hours to buy a car from him rather than in my own backyard. They are a top notch dealership and make it very easy to buy a car. More

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Awesome experience! Provided me good information during our test drive and also when we began to run the numbers. Patient, helpful and genuinely interested in my long te Provided me good information during our test drive and also when we began to run the numbers. Patient, helpful and genuinely interested in my long term happiness with my choice not just the short term sell. More

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Very good experience. Visited this location to look at Subaru Outback. Our friend owns one and had purchased it at this location. We asked for the salesman who had helped Visited this location to look at Subaru Outback. Our friend owns one and had purchased it at this location. We asked for the salesman who had helped our friend; however he was not available, so Ralph Kurland helped us. Ralph asked if we had considered a Forester. and we told him we had never seen one. He suggested that we test drive an Outback and a Forester. My husband is not a small man so I was concerned about the smaller car being big enough for him to be comfortable. Ralph showed us that the seats were adjustable and gave Max plenty of room. The fact that both cars have the same engine was a plus. We liked the pick-up the car had and of course the gas mileage. Ralph gave us plenty of time to decide, answered all of our questions, and did not pressure us. We had a very pleasant experience and bought a pretty car that meets our needs. Ralph was very kind and truthful and we will certainly recommend the dealership and Ralph to our friends. More

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Very Merry Christmas with 2016 Outback It's so nice to walk into a dealership and the staff remembers you. GM, Louis Kaissieh, assisted me almost 5 years ago when I was trading in my Baja It's so nice to walk into a dealership and the staff remembers you. GM, Louis Kaissieh, assisted me almost 5 years ago when I was trading in my Baja for the 2011 Outback. I was in a few days ago to get my 60k service scheduled with Lucy in service and Louis came over to wish me a Merry Christmas. To make a long story short, I met a very nice sales rep, Ralph Kurland, who showed me the new 2016 model and I fell in love. Ralph and Louis worked with me to get a deal I could not refuse. Carlos Torres made the financial piece easy, fast and still explained everything. I have been coming to this dealership for years (service, purchase accessories) and I will continue to do so. More

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Had a great experience at Subaru of Kennesaw I had a great experience purchasing my new 2016 Subaru Forester at Subaru of Kennesaw. Ralph Kurland not only treated me extremely well, but we also d I had a great experience purchasing my new 2016 Subaru Forester at Subaru of Kennesaw. Ralph Kurland not only treated me extremely well, but we also developed a wonderful relationship. I feel that he got me the best car at the best price! I would recommend him to anyone! Also, Carlos and Chris did their best to make all the paperwork involved a pleasure. Now, I've only driven the car for a little over 100 miles so far and am still learning how to "work" everything but again, Ralph, helped me with the basics. We're about to take the car on roughly a 1500 mile trip to Florida and back so I'll surely know more about the car by the time I return. I'm sure the driving experience will be as great as the buying of the car was. Thank you Subaru of Kennesaw and all the folks there!! More

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Dream Ride Great car-buying experience! In 30+ years of buying vehicles, Ralph Kurland was one of the best in sales. From the moment we walked in the door the Great car-buying experience! In 30+ years of buying vehicles, Ralph Kurland was one of the best in sales. From the moment we walked in the door the positive tone was set. Allie greeted us with smile and professional attitude and got us to Ralph. He was super in helping select the "right" vehicle and close on our deal. His professionalism, good attitude, and patience allowed for a pressure-free atmosphere to get exactly what my wife wanted, inside her comfort zone. Moreover, he made sure we were set with all the features before we left. Jonathan Conway also did an excellent job in finalizing all the final paperwork. I highly recommend them all as well as the dealership. More

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Worst car experience I cosigned on a lease this spring. I told the salesman and sales manager that my son was probably not going to be able to keep the car very long becau I cosigned on a lease this spring. I told the salesman and sales manager that my son was probably not going to be able to keep the car very long because he was moving to an area where he couldn't use a car. As stated above, I cosigned with my son to lease a Subaru WRX STI. I asked both the sales manager and salesman if they would put in writing that I would not be financially hurt if I returned the car early. They said they couldn't put it in writing but not to worry because that particular car was in high demand. I only signed because of their assurance. Well, I returned the car early as I had told them. They told me that I would have to pay $7000 because I turned it in early. I told them in advance about this and I had already given them a $3000 deposit. That is a total of $10,000 for a car that my son only drove for several months. I was misled and took them at their word. I was a lieutenant in the Army and there your word was your honor. Another dealership gave me a better price so that I was "only" out $5500 plus the deposit. I am 67 years old and have never had anything like this happen to me. It's too late for me, but I am writing this to protect future car buyers. More

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Outstanding experience! My wife and I have bought many cars over the years, and our experience with Ralph Kurland was tops in our books. Ralph was not only pleasant and even My wife and I have bought many cars over the years, and our experience with Ralph Kurland was tops in our books. Ralph was not only pleasant and even fun to deal with, he avoided over-selling and hard-selling the vehicles, patiently explaining to me, and later to my wife when we returned together, the features of the car. Unlike many automotive salespeople, he showed genuine interest in addressing both of us, and did not use the stereotypical "man picks the vehicle based on power and styling, and the wife picks the color" approach...dealing with both of us on all aspects. He made us feel very comfortable with his input and information, and essentially treated us as if we were friends of his who had come in to buy a car. We got exactly what we wanted, and at a good price. We would definitely recommend him and the dealership to anyone who is considering buying a new Subaru, or a used car on their lot. More

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