Ralph Schmidt
Ralph Schmidt at Grinwald Ford

Ralph Schmidt

Quick Lane Manager

Grinwald Ford

101 Hwy 16 Frontage Rd
Watertown, WI 53094

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4.7
58 Reviews

I have been a part of the Auto Repair business for over 43 years...owning my own shop for 38 of those years. I enjoy what I do so much that an early retirement just wasn't for me. I love working with people so assisting them in getting back on the road safe gives me a great sense of achievement! In my free time I enjoy riding my Harley and spending time with my wife and 2 daughters.

4.7

58 Reviews

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58 Reviews of Ralph Schmidt

November 23, 2025

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Employee Rating

Very friendly sales and service people I drive from Fort Atkinson to get there. I bought the truck there and they've done all service work. I'm thinking about trading in for new there More

by bblock62
Recommend Dealer
Yes

Other Employees Tagged: Ralph Schmidt

November 17, 2025

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Fast reliable repairs, communication was excellent. The total bill came in right at the quote no additional add-ons are great to see. More

by Jim Bakken
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Recommend Dealer
Yes
Nov 18, 2025

Grinwald Ford responded

Hi Jim~ Thank you for the 5 star review! We're so happy we could exceed your expectations and look forward to seeing you again. 😀

October 30, 2025

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Had an emergency tire flat. Ralph got my car right in got the spare on and ordered the new tire I needed. Due to an unrepairable puncture. More

by RMACW
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Recommend Dealer
Yes

Other Employees Tagged: John Foltz

Nov 10, 2025

Grinwald Ford responded

Hello~ Thank you for mentioning Ralph in your review! He will be delighted to know his efforts helped make your experience a good one!

October 24, 2025

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Have nothing but positive things to say about your dealership bought my 2020 F150 new January 1921 have had all the service work done at your dealership. Had a problem with the computer screen just be More

by voelkerdick
Recommend Dealer
Yes

Other Employees Tagged: Ralph Schmidt

Oct 28, 2025

Grinwald Ford responded

Hello Dick~ We appreciate your positive feedback and are so glad you have enjoyed your visits with us! Our team works hard to deliver the best customer service, and it's great to see that reflected in your review! 😊

Oct 26, 2025

voelkerdick responded

Good

October 17, 2025

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tire repair took 2 hours, why? ?? the quick lane in not quick, I also had to wait 5 days to get in More

by bisnass
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Recommend Dealer
Yes

Other Employees Tagged: Angel Oquendo

Oct 24, 2025

Grinwald Ford responded

Hi Jody, That you for your feed back and we are sorry you were not happy with your experience. I did check with Quick Lane and they explained that you came in with a flat tire and they tried to plug it but unfortunetly that did not hold. The next step is to patch it from the inside which does take some time to do it properly. Again, so sorry for the wait but we want to make sure the issue is fixed before you leave. Thank you for your business!

October 17, 2025

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This guy is the go to guy. Honest and is very good to tell you when specials are on. His assistant Lauri truly tries hard.She is in the learning phase. More

by nancy.condon
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Recommend Dealer
Yes
Oct 20, 2025

Grinwald Ford responded

Hi Nancy~ Thank you for taking the time to leave us a great review regarding the Quick Lane Team! We are so glad you enjoyed your experience with us, and look forward to your next visit! 😊

October 06, 2025

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The. Service was very good and good people taking care of me. Thank you so much! More

by Larry Haumschild
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Recommend Dealer
Yes
Oct 20, 2025

Grinwald Ford responded

Hi Larry~ We appreciate your positive feedback! Our Team works hard to deliver exceptional customer service, and it's great to see that reflected in your review! 😀

September 14, 2025

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Ralph is always very personable. He is very knowledgeable about all aspects of the products, helpful in explaining the work to be completed, and the choices that best fits the custo More

by kprost
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Recommend Dealer
Yes
Sep 26, 2025

Grinwald Ford responded

Hi Ken~ Thanks for taking the time to leave us a review! We agree, we are lucky to have Ralph on our team! He will be delighted to know his efforts made your experience special. 😀

August 21, 2025

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Great service. My case was handled professionally. I will be back for next oil change. More

by Pascal
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Recommend Dealer
Yes
Aug 22, 2025

Grinwald Ford responded

Hello~ We really appreciate you taking the time to let us about your experience! If there is anything else we can help you out with, please let us know. 😀

August 06, 2025

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Employee Rating

They always make servicing my car easy peasy! I LOVE the valet service! My friends are jealous that their places don’t offer this. More

by ajms96
Recommend Dealer
Yes
Aug 07, 2025

Grinwald Ford responded

Good Morning~ Thanks so much for taking the time to share your experience! We agree! Our pick up/delivery service is an excellent option for our customers, as we know time is so valuable. See you again soon! 😀

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