Randle Harrelson
Randle Harrelson at San Antonio Dodge Chrysler Jeep Ram

Randle Harrelson | Page 16

Finance Manager

San Antonio Dodge Chrysler Jeep Ram

11910 I-35
San Antonio, TX 78233

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4.7
257 Reviews
4.7

257 Reviews

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257 Reviews of Randle Harrelson

October 15, 2024

Dealership Rating
Employee Rating

The vehicle had supposedly been serviced and checked by their service team to make sure it was in working order. On the drive home, I had faulty headlights. Also they made an error on my finance contract w More

by mramirez_1927
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Spencer Ramos , Mark Montz

Oct 18, 2024

San Antonio Dodge Chrysler Jeep Ram responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Mauricio Hernandez - General Manager MoHernandez@sanantoniodcj.com

October 10, 2024

Dealership Rating
Employee Rating

Very good customer service and helped me with everything throughly and in a speedy manner. More

by chasebuck427
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Roland Johnson, Brianna Torres , Andre Debois, Amador Juarez, Saechelle Lugo, Mark Montz, Morgan Ramos, Ja'shawn Roberts, John Velazco

Oct 12, 2024

San Antonio Dodge Chrysler Jeep Ram responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing San Antonio Dodge Chrysler Jeep Ram! Dennis Erazo - General Sales Manager denniserazolagos@sanantoniodcj.com

October 03, 2024

Dealership Rating
Employee Rating

Great service. Love the jeep. Thanks for all the help. Keep up the awesome work More

by Shannonm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Latzu Lara

Oct 04, 2024

San Antonio Dodge Chrysler Jeep Ram responded

Shannon, Thank you for choosing San Antonio Dodge Chrysler Jeep Ram. Your feedback and rating mean a lot to us. We're glad we could help, and we hope to see you again! Congratultions on your new Jeep! Dennis Erazo - General Sales Manager denniserazolagos@sanantoniodcj.com

Oct 03, 2024

Shannonm responded

Respond

September 26, 2024

Dealership Rating
Employee Rating

Great Service! Great people! The dealership did what they promised and followed through with their commitments. More

by Clambret
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Montz

Sep 26, 2024

San Antonio Dodge Chrysler Jeep Ram responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing San Antonio Dodge Chrysler Jeep Ram! Dennis Erazo - General Sales Manager denniserazolagos@sanantoniodcj.com

September 21, 2024

Dealership Rating
Employee Rating

The team worked well with us and made the car buying easy from start to end. Most importantly, our time was not waited. More

by Eli
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Rangel

Sep 21, 2024

San Antonio Dodge Chrysler Jeep Ram responded

Eli, Thank you for choosing San Antonio Dodge Chrysler Jeep Ram. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Dennis Erazo - General Sales Manager denniserazolagos@sanantoniodcj.com

September 15, 2024

Dealership Rating
Employee Rating

Outstanding customer service. Very transparent and attentive to their customers. The buying experience was very smooth and easy. More

by joey.rodriguez27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Montz, Robert Rangel, Antony Thelemann

Sep 15, 2024

San Antonio Dodge Chrysler Jeep Ram responded

Joey, It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing San Antonio Dodge Chrysler Jeep Ram! Dennis Erazo - General Sales Manager denniserazolagos@sanantoniodcj.com

September 14, 2024

Dealership Rating
Employee Rating

Excellent service and fantastic staff! Everything was very fast and smooth. They had everything I wanted to look for ready to go More

by Melanieaulds
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Montz, Robert Rangel

Sep 15, 2024

San Antonio Dodge Chrysler Jeep Ram responded

Melanie, We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Dennis Erazo - General Sales Manager denniserazolagos@sanantoniodcj.com

September 07, 2024

Dealership Rating
Employee Rating

Great experience working with the entire team at San Antonio Dodge! This is the second time purchasing a vehicle from this dealership, both times the process was painless and professional. More

by Davidjaros36
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Latzu Lara , Robert Rangel

Sep 08, 2024

San Antonio Dodge Chrysler Jeep Ram responded

Thank you so much, David, for your kind words, and for taking the time to leave us this wonderful feedback! Dennis Erazo - General Sales Manager denniserazolagos@sanantoniodcj.com

August 21, 2024

Dealership Rating
Employee Rating

Quick and easy process also very kind highly recommend them to everyone thank you for helping More

by jmatt.hewm1997
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Latzu Lara

Aug 21, 2024

San Antonio Dodge Chrysler Jeep Ram responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Dennis Erazo - General Sales Manager denniserazolagos@sanantoniodcj.com

August 13, 2024

Dealership Rating
Employee Rating

Saleman Randle was helpful and not a problem in this scenario. Posted vehicle $30,399. First offer $36k. Me not knowing all the ins and outs of dealership fees, I assumed the additional $6k was the More

by Mike A.
Sales Price Transparency
Purchase Time
Recommend Dealer
No

Other Employees Tagged: Luke Griego

Aug 17, 2024

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Mauricio Hernandez - General Manager MoHernandez@sanantoniodcj.com

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