Quick and easy process also very kind highly recommend
them to everyone thank you for helping
them to everyone thank you for helping
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by jmatt.hewm1997
Verified Customer
Verified Customer
Aug 21, 2024 -
San Antonio Dodge Chrysler Jeep Ram responded
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
Dennis Erazo - General Sales Manager
denniserazolagos@sanantoniodcj.com
Saleman Randle was helpful and not a problem in this
scenario. Posted vehicle $30,399. First offer $36k. Me not knowing all the ins and outs of dealership fees, I assumed the additional $6k was the
scenario. Posted vehicle $30,399. First offer $36k. Me not knowing all the ins and outs of dealership fees, I assumed the additional $6k was the standard TTL fees. It wasn't! They adjusted the vehicle purchase price to fit their profit margin, after they get a number you are happy with. I told them I would like to be closer to 35k, still thinking the fees was what increased the OTD price. Come to find out TTL was only $2600 but they increased my posted price to $33007 so what I saw was the $35k we talked about. In reality I should have been closer to $32,800 OTD. They tried to justify this by saying the vehicle has been on the market for 90+ days and they were in the hole almost 5k. Sorry, not my problem. All I asked for was a FAIR offer based on THEIR number and taxes. The original $30,399 + TTL (approx. $2600). I even offered $33,500 but after Five hours, I walked out without making a deal. Watch out for these sales tactics. Buyers Beware!
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by Mike A.
Other Employees Tagged:
Luke Griego
Aug 17, 2024 -
San Antonio Dodge Chrysler Jeep Ram responded
Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.
Mauricio Hernandez - General Manager
MoHernandez@sanantoniodcj.com
Randle was a pro!
His knowledge and demeanor sealed the (very quick) deal, and quite frankly, we were working with and considering other dealers and dealerships in the
His knowledge and demeanor sealed the (very quick) deal, and quite frankly, we were working with and considering other dealers and dealerships in the San Antonio area prior to meeting Randle. Randle and the entire San Antonio Dodge team made the stress of a new car purchase a seamless and enjoyable experience. We love our new Jeep Wrangler!
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by Dr. Luke Daum
Other Employees Tagged:
Nabil Dayekh
Aug 08, 2024 -
San Antonio Dodge Chrysler Jeep Ram responded
Thank you so much, Dr. Daum, for your kind words for Randle and for taking the time to leave us this wonderful feedback! Congratulations on your new vehicle! We look forward to working with you again!
Dennis Erazo - General Sales Manager
denniserazolagos@sanantoniodcj.com
Randle was very helpful during the process as well as
after we had purchased the vehicle. I will recommend him to anyone I know looking to purchase.
after we had purchased the vehicle. I will recommend him to anyone I know looking to purchase.
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by April Ferro
Jul 30, 2024 -
San Antonio Dodge Chrysler Jeep Ram responded
April, Here at San Antonio Dodge Chrysler Jeep Ram, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience working with Randle, and it was a pleasure having you at the dealership. We appreciate your review!
Dennis Erazo - General Sales Manager
denniserazolagos@sanantoniodcj.com
Great Experience at this location, The layout is cool.
The Salesman I worked with was Randle Harrison. Randle is laid back and cool he never pressured me into any vehicles, he just exposed me other models
The Salesman I worked with was Randle Harrison. Randle is laid back and cool he never pressured me into any vehicles, he just exposed me other models and inturn I got the vehicle of my dreams. I know that sounds nuts but after a couple of seconds in it after a few models I was like this is it! Randle is professional and humorous and knowledgeable about all those vehicles and after helping me achieve a fair deal, I will be back for another purchase forsure!
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by Gilbertcantu4242
Other Employees Tagged:
Nabil Dayekh
Jul 16, 2024 -
San Antonio Dodge Chrysler Jeep Ram responded
Thanks for your feedback on your recent visit to San Antonio Dodge Chrysler Jeep Ram. It's great to hear that Randle was able to assist you and that you had such a positive experience.
Dennis Erazo - General Sales Manager
denniserazolagos@sanantoniodcj.com
Overall the process was very smooth, and fairly quick.
Randle did a great job and was able to get us into the vehicle we really wanted.
Randle did a great job and was able to get us into the vehicle we really wanted.
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by Karla
Jul 15, 2024 -
San Antonio Dodge Chrysler Jeep Ram responded
Karla, Thank you so much for choosing San Antonio Dodge Chrysler Jeep Ram! Please let Randle know if we can be of any more assistance.
Dennis Erazo - General Sales Manager
denniserazolagos@sanantoniodcj.com
Pleasurable buying process!
Randle was very helpful and professional! We our very pleased with our experience and love our new RAM!
Randle was very helpful and professional! We our very pleased with our experience and love our new RAM!
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by tmricke
Jul 08, 2024 -
San Antonio Dodge Chrysler Jeep Ram responded
We are so glad that we had the opportunity to work with you, and that Randle could make this a top-notch experience. We look forward to continuing to serve you in the future!
Dennis Erazo - General Sales Manager
denniserazolagos@sanantoniodcj.com
My visit at San Antonio Dodge dealership was extremely
awesome due to sales
specialist Randle Harrelson ‘s steadfast assistance in helping me get the retirement dream charger I always wanted.
awesome due to sales
specialist Randle Harrelson ‘s steadfast assistance in helping me get the retirement dream charger I always wanted.
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by leonard.morgan35
Jul 03, 2024 -
San Antonio Dodge Chrysler Jeep Ram responded
It's great to hear that Randle was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing San Antonio Dodge Chrysler Jeep Ram!
Dennis Erazo - General Sales Manager
denniserazolagos@sanantoniodcj.com
Amazing experience, Randle went above and beyond to help
me quickly and painlessly close on my Q50! Best dealership experience I’ve had
me quickly and painlessly close on my Q50! Best dealership experience I’ve had
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by Woods.aaronz
Other Employees Tagged:
Krystal Cates
Jun 28, 2024 -
San Antonio Dodge Chrysler Jeep Ram responded
We are so glad that Randle had the opportunity to work with you and that he and our team could make this a top-notch experience. We look forward to continuing to serve you in the future!
Dennis Erazo - General Sales Manager
denniserazolagos@sanantoniodcj.com
Great place to to do business this is my second ram 2500
i I purchased at this place and now me and my wife are getting ready to purchase a jeep grand Cherokee
i I purchased at this place and now me and my wife are getting ready to purchase a jeep grand Cherokee
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by jaimeexpressac
Other Employees Tagged:
Franklin Miranda
Jun 24, 2024 -
San Antonio Dodge Chrysler Jeep Ram responded
Jaime, We are very happy to hear Randle, Franklin, and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Dennis Erazo - General Sales Manager
denniserazolagos@sanantoniodcj.com
Jun 24, 2024 -
jaimeexpressac responded
Thanks, and we always recommend San Antonio Ram