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Randy Chin
Refer Me
336 Reviews
Hello, My name is Randy Chin. I have been with INFINITI of Naperville for over 20 years starting back when the store was located in Lisle. I have been in the automotive industry for a total of 30 years all of them with INFINITI and/or Nissan. My primary role at INFINITI of Naperville is being a Sales Rep but I also handle New vehicle inventory ordering and acquisition. I take great pride in maintaining this aspect of our business. I grew up in the Elgin/Dundee area and now live in Aurora which is only a few miles from the dealership. I am an avid sports fan and really enjoy watching the Chicago Blackhawks in my spare time.
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336 Reviews
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336 Reviews of Randy Chin
October 31, 2018
great experience Infiniti of Naperville is great to deal with so far. (Have only bought a car, have not gotten it serviced yet). They are super professional, not push Infiniti of Naperville is great to deal with so far. (Have only bought a car, have not gotten it serviced yet). They are super professional, not pushy, and were pleasant to work with. More
by Dbaker123
Other Employees Tagged: Mark Schoeberlein, James Ugone
Helpful 
September 25, 2018
Great customer service, until you get to finance dept Randy and Mark were great - couldn’t have been better. Genuinely felt like they both wanted to see me happy with my new car. That being said, their Randy and Mark were great - couldn’t have been better. Genuinely felt like they both wanted to see me happy with my new car. That being said, their finance team could use quite a bit of work on their EQ skills. Not personable, trying to rush through the signing of a dozen or so papers with extremely fast and scripted explanations of what each document is. Worst part was when he was trying to sell an additional warranty. Found it extremely sleezy. A 7 year warranty on just ge electronics and nav if the vehicle was explained as a bumper to bumper... shady. then started at $2800 which I wasn’t Thrilled with, so Sean seemihgly make a fake call (seemed fake at least) where he got a “$500 credit” from his back office. I walked out at that point and said I’d give it some thought. I felt very much like I was being put on the spot. So, upon review I found out it wasn’t a bumper to bumper and just electronics/nav, so i went back and declined the extend warranty... he proceeded to “call” his back office again and get another $500 credit. Getting worse and worse! I declined all of the above. Again, Randy C and Mark F were awesome - would recommend them and then asking them for a finance professional other than Sean! (I’m sure they’d understand and have no problem) More
by Wick
Other Employees Tagged: Mark Felson, Sean Pelkey
September 01, 2018
Relaxed and professional shopping and buying experience! Randy Chin was professional,knowledgeable and took the time to answer all of our questions so that we made sure we purchased the right car (2019 QX60) Randy Chin was professional,knowledgeable and took the time to answer all of our questions so that we made sure we purchased the right car (2019 QX60). Sean, Mark, James also were very friendly and professional through the finance process and review of the car's features. John/Millie O More
by JohnMillieO
Other Employees Tagged: Mark Felson, Sean Pelkey, James Ugone
August 24, 2018
Superb car buying experience Extremely professional,friendly, knowledgeable and non stressful car buying experience. This my third car purchase from this dealership. The car wa Extremely professional,friendly, knowledgeable and non stressful car buying experience. This my third car purchase from this dealership. The car was extremely well prepared and spotless. More
by Yannis
Other Employees Tagged: Mike Korallus , Paul A. Kay
August 02, 2018
Infiniti Lease My salesman was Randy Chin. We was great to work with and extremely knowledgable of the product. I couldn't be happier with the experience. My salesman was Randy Chin. We was great to work with and extremely knowledgable of the product. I couldn't be happier with the experience. More
by carguy
August 01, 2018
Good Experience Overall good experience with Randy Chin and staff at Infinity of Naperville. We purchased a used QX-70 and found the selection and quality of cars be Overall good experience with Randy Chin and staff at Infinity of Naperville. We purchased a used QX-70 and found the selection and quality of cars better than most. The overall purchase and delivery process was good. I would have no problem recommending Randy and Infinity of Naperville to anyone. More
by QX70Buyer
August 01, 2018
Great experience Everyone was great. Love my Q60! I would buy a car from here again in the future. Overall great experiment. Did not take all day to purchase the car Everyone was great. Love my Q60! I would buy a car from here again in the future. Overall great experiment. Did not take all day to purchase the car. More
by Sarahg19
Other Employees Tagged: Paul A. Kay
July 09, 2018
FELT HAPPY WHEN I LEFT. RELAXED I WAS VERY HAPPY WITH JOE PETERS & PAUL KAY. BOTH OF THEM MADE ME FEEL LIKE MY PURCHASE MATTER. JOE FOUND THE RIGHT CAR FOR ME. TWO WEEKS LATER STILL I WAS VERY HAPPY WITH JOE PETERS & PAUL KAY. BOTH OF THEM MADE ME FEEL LIKE MY PURCHASE MATTER. JOE FOUND THE RIGHT CAR FOR ME. TWO WEEKS LATER STILL HAPPY ABOUT MY CAR. THANK YOU BOTH FOR A GREAT EXPERIENCE CHRIS CLEMENS More
by TOBE
Other Employees Tagged: Dale Morrone, Adam Murczek, Mike Korallus , Paul A. Kay, Sean Pelkey, Joe Peters, HERB BUCHHOLZ, HUGO LOSYA, ABRAN MORGAN, TOM RYAN
June 29, 2018
Professional attitude and exceptional service. I took my car in to this same dealership that I purchased my last Infinity. The car was the best I have ever had. When I had service, it was seamless I took my car in to this same dealership that I purchased my last Infinity. The car was the best I have ever had. When I had service, it was seamless and quick. I traded in my 2014 QX60, and purchased a 2018 QX60. I never had any problems with the 2014. I travel a lot and found this car to be extremely comfortable. All the people here are so courteous and professional. I came the next morning and picked up my new car! More
by Pat Buenz
Other Employees Tagged: Mark Felson, Paul A. Kay
June 26, 2018
Great Experience We dealt with Randy Chin to turn in our lease and purchase anew QX60.. Randy was very helpful in making the decision to make the purchase. The other t We dealt with Randy Chin to turn in our lease and purchase anew QX60.. Randy was very helpful in making the decision to make the purchase. The other team members Paul Kay and Justin Rogers also made the purchase very easy and painless. More
by MCPMC
Other Employees Tagged: Paul A. Kay, Justin Rogers
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