Randy Lewis
Randy Lewis at Honda of the Avenues

Randy Lewis | Page 8

Service Advisor

Honda of the Avenues

11333 Philips Highway
Jacksonville, FL 32256

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4.6
119 Reviews
4.6

119 Reviews

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119 Reviews of Randy Lewis

December 24, 2024

Dealership Rating
Employee Rating

The service was done in a timely manner. Everyone was pleasant. What else can I say?. I will continue to use their service. More

by bsstingers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 26, 2024

Honda of the Avenues responded

We appreciate your business and we look forward to providing you with timely service on your future visits.

December 21, 2024

Dealership Rating
Employee Rating

Punctual, professional, no hassle. Great experience with the staff. Did not try and sell me unnecessary things like most dealers or quick lube places. More

by patrickjackson
Service Price Transparency
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Recommend Dealer
Yes
Dec 21, 2024

Honda of the Avenues responded

Thank you for your business Patrick and we are are glad to hear you had a 5-Star experience.

December 20, 2024

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Employee Rating

This is my second veichle from this dealership, i am more than satisfied for all years. Great service and professional employees. Keep up the good work . More

by majoud90
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Dec 21, 2024

Honda of the Avenues responded

Thank you for your continued business and we look forward to providing you with the same high level of service on all of your future visits.

December 17, 2024

Dealership Rating
Employee Rating

Randy was our service advisor. He handled everything from scheduling to greeting us and then calling us to let us know the car was ready to be picked up. Randy even made it so that More

by Jill
Service Price Transparency
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Recommend Dealer
Yes
Dec 17, 2024

Honda of the Avenues responded

Thank you for your buisness. We are glad to hear that Randy was able keep you well informed of the status of your vehicle and your son was able to make his event. We look forward to providing that same level of serice during your future visits.

December 13, 2024

Dealership Rating
Employee Rating

Randy was very attentive, explained what my car needed right away and answered all question was very pleased with my service experience. More

by NYCARR
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Crista Poynor

Dec 14, 2024

Honda of the Avenues responded

Thank you for your business and we are glad to hear that Randy was able to provide you with the information you needed to keep your vehicle in great running condition.

December 11, 2024

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Employee Rating

Had a great experience with Brett and Randy. They made everything go smoothly for us! More

by Carmed
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brett Huey

Dec 14, 2024

Honda of the Avenues responded

Thank you for your business and we are glad to hear that Brett and Randy were able to provide you with smooth purchase process.

October 27, 2024

Dealership Rating
Employee Rating

prepaid for parts to be installed and received no responce. Would not even make a courtesy call to provide status. Avoid this service center. More

by robert
Service Price Transparency
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Service Communication
Recommend Dealer
No
Oct 15, 2025

Honda of the Avenues responded

We sincerely apologize for the lack of communication and the inconvenience you experienced. This is not the standard of service we aim to provide. Please contact our service management team directly so we can address your situation and make it right.

October 22, 2024

Dealership Rating
Employee Rating

At Honda of the Avenues, I prefer Service Coordinator Randy Lewis due to his assistance with costs (Costco discounts or coupons), trustworthiness, and responsiveness. More

by Gulf-Alpha-Romeo-Yankee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Bouchard

Oct 22, 2024

Honda of the Avenues responded

We appreciate your business and are glad to hear that Randy is able to provide you with great service at a great price.

October 22, 2024

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Employee Rating

I’m last visit was horrible. My service advisor completely forgot about me. I just needed to replace my battery. My service advisor Randy never gave me any update. After two hour More

by Jcjcjc990
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 11, 2025

Honda of the Avenues responded

We’re very sorry to hear about your experience. A simple battery replacement should not have taken that long, and we apologize for the lack of communication from your service advisor. We appreciate your feedback and will review this with our team to ensure better service and timely updates in the future.

Oct 22, 2024

Jcjcjc990 responded

No one has reached out yet. I have purchased several cars from this dealership. If they care, they would call me back as I have left several voicemails

Oct 23, 2024

Jcjcjc990 responded

Amber the service manager did reach out to me and rectify the situation

October 08, 2024

Dealership Rating
Employee Rating

Randy was awesome, super knowledgeable and helpful. Definitely will be working with him as my service advisor in the future More

by JAYMEC709
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 11, 2024

Honda of the Avenues responded

Thank you for your business and we are glad to hear that Randy made your service visit a great one!

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