Randy Rosenbalm | Page 11

Our Salesman Donovan was fantastic, also big thanks to Nick for helping us finish up at the end. We are a Kia family now-it’s our third 4th Kia Nick for helping us finish up at the end. We are a Kia family now-it’s our third 4th Kia More

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Stopped by and spoke to nick thomas he was very knowledgeable. Answered all my question would highly recommend. knowledgeable. Answered all my question would highly recommend. More

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Dealing with Randy and Nick was an awesome experience. Both men were very pleasant and answered any questions that we felt needed to be asked. That being said, when we went to see Evan about financing, th Both men were very pleasant and answered any questions that we felt needed to be asked. That being said, when we went to see Evan about financing, things went into an extremely downward spiral. Even with very good credit scores, we were first presented with an almost 11% interest rate. After several attempts to reach a clear understanding of the interest rate we needed, we left in frustration with the idea of him checking for a lower rate overnight. He insulted my wife's intelligence and understanding of finances. He did finally find a lower rate (surprise!) and we purchased the vehicle. I really feel that he had an issue with her because they had already had a poor interaction when we helped our daughter buy her van 3 yrs ago. Personally the only reason I gave him 1 star was because there's nothing to check for being lower than that. Evidently he has already hit rock bottom and has begun to dig. Even though I will have my vehicle serviced there, I will never, ever buy a vehicle from there again. Nor will I ever refer anyone. Not as long as the I know there's a possibility of having to deal with him again More

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The guys at paramount were great with me. They heard what i needed and worked with me to get the best deal for both parties while not being aggressive to change my mind. I went to 3 other kia They heard what i needed and worked with me to get the best deal for both parties while not being aggressive to change my mind. I went to 3 other kias before them and was not treated nearly as well. They even stayed almost 2 hours after closing just to get the deal done. I had a great experience with them More

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Mi nombre es Juan Guerrero y me gustaría decir que la srita. Celia es sin duda una perona dedicada y atenta a su trabajo, habla, entiende, explica y consiente perfectamente a nosotros los hispanos es muy srita. Celia es sin duda una perona dedicada y atenta a su trabajo, habla, entiende, explica y consiente perfectamente a nosotros los hispanos es muy directa sin rodeos pero de un corazón enorme para ayudar GRACIAS a ella le pude regalar a mi esposa su carro de ensueño 2022 telluride en general todos en kia paramount son buenas personas My name is Juan Guerrero and I’ll like to say that Celia from kia paramount is one of the best there is she treats you like family and goes above and beyond at her job, it’s safe to say if you’re interested in a car she’s the right person to look for More

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Celia was a delight to work with, great personality and so helpful! She took the time to show me how everything in my new car worked. I would definitely recommend you see Celia if you are looking to buy a so helpful! She took the time to show me how everything in my new car worked. I would definitely recommend you see Celia if you are looking to buy a new car! Thanks Celia More

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Timothy was responsive and easy to work with! The process was easy and quicker than I had imagined! The process was easy and quicker than I had imagined! More

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Big shout out to Jesse Powell for finding just the right car for me. And to Randy Rosenbalm for helping. This is the fourth automobile that I have bought at Paramount Kia, Hickory, NC. They always find what car for me. And to Randy Rosenbalm for helping. This is the fourth automobile that I have bought at Paramount Kia, Hickory, NC. They always find what I am looking for in style, cost and etc. More

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I want to thank Celia Espinoza for reaching out and assisting me in finding the perfect car for me. I told her what I was looking for and she made it happen! I can’t even say enough about how quickly t assisting me in finding the perfect car for me. I told her what I was looking for and she made it happen! I can’t even say enough about how quickly the overall team processed a new car coming off the truck for me. This has probably been one of the best experiences I have had in purchasing a vehicle. She was nice and actually listened to me. She did not try to sway me in a different direction. My 10 year old daughter even commented on how nice Celia was. I also appreciated the overall buying experience with Paramount Kia of Hickory. After speaking with Celia and the manager, Randy, I gathered that they really do care about their customers’ experiences. They both took the time to review vehicle servicing info and key features my specific car has. I do look forward to occasionally running into them as I service my vehicle there in the future. I truly am in love with my 2022 Kia Sorento and can’t thank Celia enough! More

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It's an absolute amazing dealership. The people are extremely friendly and it nice and clean. The people are extremely friendly and it nice and clean. More

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