Randy Rosenbalm
Randy Rosenbalm at Paramount Kia of Hickory

Randy Rosenbalm | Page 11

Sales Manager

Paramount Kia of Hickory

1205 S Center St
Hickory, NC 28602

Contact Me
4.9
228 Reviews

Dealership Experience

12 yrs, 6 mos

Languages Spoken

English English

4.9

228 Reviews

Write a Review

228 Reviews of Randy Rosenbalm

July 06, 2023

Dealership Rating
Employee Rating

Lack response,lack knowledge of car on lot,put touch up paint on large dent in door did not see this car drove another was sold this one. Just think few things could have been done better took a week to ev More

by Josephclay77
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Jul 12, 2023

Paramount Kia of Hickory responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

June 23, 2023

Dealership Rating
Employee Rating

I have done business before and was very please with the service and please this time More

by Diana
Trade-in Experience
Recommend Dealer
Yes

Other Employees Tagged: Peter Bailey, Brandon Leger

Jun 23, 2023

Paramount Kia of Hickory responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Paramount Kia of Hickory.

June 17, 2023

Dealership Rating
Employee Rating

Sales person Tim Whitner was very respectful to my husband and myself. He was also thoroughly knowledgeable about the Kia car that was sold to me. Greatly appreciated how he made my car buying experi More

by Harleywoods2005
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Whitener, Ryan Briggs

Jun 19, 2023

Paramount Kia of Hickory responded

Thanks, Harley, for sharing about your experience with Paramount Kia of Hickory. Congratulations on your new vehicle! We appreciate your business and hope to see you again soon!

June 10, 2023

Dealership Rating
Employee Rating

Our Salesman Donovan was fantastic, also big thanks to Nick for helping us finish up at the end. We are a Kia family now-it’s our third 4th Kia More

by jgooden69
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Thomas , Donavan Maddox

Jun 12, 2023

Paramount Kia of Hickory responded

Thank you for your review and kind words for Donavan and Nick! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Paramount Kia of Hickory.

May 31, 2023

Dealership Rating
Employee Rating

Stopped by and spoke to nick thomas he was very knowledgeable. Answered all my question would highly recommend. More

by Alexkistler12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Thomas , Brandon Leger

Jun 01, 2023

Paramount Kia of Hickory responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Paramount Kia of Hickory, we look forward to having you as one of our valued customers for many more years to come!

May 07, 2023

Dealership Rating
Employee Rating

Dealing with Randy and Nick was an awesome experience. Both men were very pleasant and answered any questions that we felt needed to be asked. That being said, when we went to see Evan about financing, th More

by roland197305
Sales Price Transparency
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Nick Thomas, Evan Payne

May 11, 2023

Paramount Kia of Hickory responded

Roland, Providing a positive experience is our top priority and we are pleased to hear your interaction with Randy and Nick was a positive one. We would love the opportunity to discuss your visit in greater detail and clear up any issues that you had regarding the rest of your experience. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

April 20, 2023

Dealership Rating
Employee Rating

The guys at paramount were great with me. They heard what i needed and worked with me to get the best deal for both parties while not being aggressive to change my mind. I went to 3 other kia More

by olschewskedevan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Thomas , Brandon Leger

Apr 20, 2023

Paramount Kia of Hickory responded

Thank you so much for choosing Paramount Kia of Hickory! Congrats on your new purchase, and let us know if we can be of any more assistance!

December 09, 2022

Dealership Rating
Employee Rating

Mi nombre es Juan Guerrero y me gustaría decir que la srita. Celia es sin duda una perona dedicada y atenta a su trabajo, habla, entiende, explica y consiente perfectamente a nosotros los hispanos es muy More

by Juan G
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Celia Espinoza, Chris Gallegos

Dec 12, 2022

Paramount Kia of Hickory responded

Juan, It's fantastic to hear that Celia provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Paramount Kia of Hickory!

December 07, 2022

Dealership Rating
Employee Rating

Celia was a delight to work with, great personality and so helpful! She took the time to show me how everything in my new car worked. I would definitely recommend you see Celia if you are looking to buy a More

by suzanne_bailey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Evan Payne , Celia Espinoza

Dec 09, 2022

Paramount Kia of Hickory responded

Thank you, Suzanne! Here at Paramount Kia of Hickory, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

August 29, 2022

Dealership Rating
Employee Rating

Timothy was responsive and easy to work with! The process was easy and quicker than I had imagined! More

by Cindyraepepin
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Whitener, Evan Payne

Aug 30, 2022

Paramount Kia of Hickory responded

Here at Paramount Kia of Hickory, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

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