Randy Seichter
Randy Seichter at Gordie Boucher Ford Lincoln of Janesville
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Randy Seichter | Page 12

Service Writer

Gordie Boucher Ford Lincoln of Janesville

2727 US-14
Janesville, WI 53545

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4.5
217 Reviews
4.5

217 Reviews

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217 Reviews of Randy Seichter

May 24, 2021

Dealership Rating
Employee Rating

Ben wasn't who I worked with but every time I come in he's always really nice and friendly. Seems like he genuinely cares. More

by RKAS53187
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Ben Stewart

May 24, 2021

Gordie Boucher Ford Lincoln of Janesville responded

I am very sorry you were not able to grade us higher. If you could please call me, I am certain that we can fix whatever issue you may have had! Sean Tompkins Service Manager

May 24, 2021

Dealership Rating
Employee Rating

Very friendly, very knowledgeable, and very professional👍 Very happy with our visit. Will pass this on to our friends. Thank you again for you service. More

by RNELLIOTT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sean Tompkins, Tim Lewis, Elisha Lone , Ben Stewart

May 25, 2021

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for this 5-star review! We are thrilled to hear our staff was friendly, knowledgeable, and professional. Here at Boucher, we strive to be all of those things with each customer that comes through our doors. We appreciate your business and thank you for passing your positive experience on to your friends, We hope to see you again soon, take care!

May 18, 2021

Dealership Rating
Employee Rating

Great people. Highly recommend them! Like the free pick up and delivery option and the ‘fixed right the first time’ experience I have there every time! More

by SEANT2218
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sean Tompkins, Tim Lewis, Elisha Lone , Ben Stewart

May 21, 2021

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for recommending us!

May 12, 2021

Dealership Rating
Employee Rating

Kind and patient staff with excellent service. Easy to schedule service. Service team is always easy to work with. Comfortable waiting area should you have need. More

by Kimber.ambrose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ben Stewart

May 13, 2021

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for sharing!

May 11, 2021

Dealership Rating
Employee Rating

Great Service Great Employees Honest and caringHighly Great Service Great Employees Honest and caring Highly recommended I tell all my friends that Gordie Bouche is the place to buy a car! Just a s More

by EYEORE52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sean Tompkins, Tim Lewis, Elisha Lone , Ben Stewart

May 12, 2021

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for choosing Boucher! We are thrilled to hear you enjoyed your experience.

May 11, 2021

Dealership Rating
Employee Rating

All the service writers are friendly but only Randy follows through on all my service requests for either vehicle. Wish the service was as customer focused as sales More

by CZECHTECH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 12, 2021

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for the positive review!

May 07, 2021

Dealership Rating
Employee Rating

Always are courteous and explanatory; the place is neat and clean; appreciate the coffee and crackers they provide for waiting room; appreciate the taxi service when the wait will be lengthy. More

by RWLEHMANN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 09, 2021

Gordie Boucher Ford Lincoln of Janesville responded

We appreciate this kind review!

May 06, 2021

Dealership Rating
Employee Rating

They did a wonderful job. I did get the detailing that I asked for. I mentioned the normal wash like I usually say but usually comes with the whole shebang. More

by ANDYSNOW53545
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sean Tompkins, Elisha Lone

May 09, 2021

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for the review!

May 10, 2021

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for the update, Andy. Please reach out to our Service Manager, Sean Tompkins, 608-754-5511 so we can discuss your recent detailing issue with you.

May 09, 2021

ANDYSNOW53545 responded

I am sorry but that should have said I didn't get the detailing I asked for. The auto correct must have changed it. It would have been nice to get the normal customer service.

April 26, 2021

Dealership Rating
Employee Rating

had to bring my 2020 F 150 truck back to dealership after an oil change due to oil dripping from the bottom of my truck. More

by CLWILLIAMS0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 26, 2021

Gordie Boucher Ford Lincoln of Janesville responded

We are very sorry you had a negative experience with us. Please reach out to our Service Manager, Sean Tompkins, at 608-754-5511 if you would like to discuss this further.

April 23, 2021

Dealership Rating
Employee Rating

Got me in quickly for my service and completed what I asked for in a very timely manner! My only hiccup was I wasn’t asked what oil I wanted for the oil change it’s as much my fault by not clarifying wha More

by jetdoc1960
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 24, 2021

Gordie Boucher Ford Lincoln of Janesville responded

Thanks for sharing!

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