Randy Selph | Page 15

On Tues 6/25/13 I was in St. Augustine for some recall work on my Toyota Corolla. While the service was being done I was checking out the new vehicles and was approached by a salesman who was very pushy. work on my Toyota Corolla. While the service was being done I was checking out the new vehicles and was approached by a salesman who was very pushy. I left there regretting that I even looked a for a new car there. Across the street from the Toyota dealer was the Hyundai dealer where my sister bought her new Elantra. She had given me the card for the salesman that she saw and highly recommended the dealership. Wow, she was right! I went in and asked for her salesman who was busy with 2 customers but instead of asking me to wait ,he introduced me to Daryll. I mentioned a Elantra Touring I had seen when driving recently. Daryll told me that particular car had been discontinued but was replaced by the Elantra GT. He showed me the car and I took a test drive. Well, it was love at first sight and I decided to look into leasing. The process was simple and easy and I left feeling I had accomplished my goal. They didn't have the color I wanted but said they could get it. I will be picking up the car soon. What a refreshing way to buy a new car. I didn't feel pressured in any way and could have left to think about it if I wanted too. Bravo Hyundai of St. Augustine. Carol Ann Kelly More

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From the time this dealership has opened, I've found it offering customers the very best sales and service experiences imaginable. I've now bought four different Hyundai vehicles (for different reasons it offering customers the very best sales and service experiences imaginable. I've now bought four different Hyundai vehicles (for different reasons and uses) from this dealership, and enthusiastically recommended it to friends who have also bought vehicles there, and they, too, have been amazed at how well they were treated. This is what a car dealership *should* be like (and, sadly, rarely is), and I sincerely hope the owners can maintain that high standard of customer service---and friendliness---as their business grows. More

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I was very pleased with my experience at Hyundai of St. Augustine. From the moment I got there I never once felt like Randy was trying to put me in a car just to "Sell a Car". He took his time and we tes Augustine. From the moment I got there I never once felt like Randy was trying to put me in a car just to "Sell a Car". He took his time and we tested a number of different vehicles to see which one would be the best fit. When it came to the dreaded haggling process I felt as if both sides came away with a good deal. I saved some money and they made some money. Finally, any question I have had about the car or anything I was uncertain about, Randy has been more than helpful since the purchase in finding the answer. Over best experience purchasing a vehicle. More

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You guys were really great. You name a catagory - any catagory, and you knocked it out of the park. Excellent in every way. A real pleasure doing business with you. Thank you - Chuck catagory, and you knocked it out of the park. Excellent in every way. A real pleasure doing business with you. Thank you - Chuck More

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This is far and away the best dealership I've ever worked with in forty years of buying cars. Ask them for a price quote and they'll give you their numbers. Do your homework and you'll find that the worked with in forty years of buying cars. Ask them for a price quote and they'll give you their numbers. Do your homework and you'll find that they offer a very competitive price on their new car, plus they don't low ball the value of your trade. You get a very competitive deal right out of the box with no pressure. It's an amazing buying experience. This dealership is a two hour drive from my home and it's worth every minute of the trip to do business with them. More

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This is the second vehicle I've purchased from the Hyundai of St Augustine dealership and the entire experience has been nothing short of phenomenal. From the moment I walked in the door with the f Hyundai of St Augustine dealership and the entire experience has been nothing short of phenomenal. From the moment I walked in the door with the friendly greetings from anyone and everyone I approached, the detailed explanations of the vehicles in the dealership inventory, the financing options, but most of all the caring attitude and respectful way the salesmen treated me will always make Hyundai of St Augustine my "go to" dealership for purchasing a vehicle. I've dealt with Randy Selph for the purchase of both of my vehicles and he has been an absolute pleasure to deal with. It had been approximately 15 years since I had been in a dealership to purchase a vehicle and I have to say in all honesty the Randy was a "breath of fresh air" throughout my buying experience for my 2012 Santa Fe. I once again I dealt with Randy for the purchase of my wife's 2013 Sonata, and like a good wine or cheese Randy has improved with age...something I didn't think possible...as he was more than perfect when he sold me my Santa Fe. With the Sonata, he took the time to extensively explain all the nuances of the vehicle to my wife in a way that she was able to understand and provided her with a very positive buying experience. Again, thank you so much! Jimmy Feliciano also was involved in my most recent purchase. He helped in making the "upside" of leasing understandable to me and I appreciate the way he did this without any "pressure". I was totally against leasing, but he opened my eyes to doing some research which led me to see the advantages to leasing...Thank you Jimmy. Dave Mayfield made the arduous task of the financing paperwork a pleasure and breeze to deal with. Thank you Dave. I have been in the dealership many times during the past year, and can honestly say that I have continually found that every one of the employees I have encountered have been very cordial and professional. Hyundai of St Augustine truly does make you feel like "family"! I feel Hyundai of St Augustine is an asset to our community...Keep up the good work folks!! Thanks so much for the wonderful experience!! Regards, John & Heather Studwell St Augustine, FL More

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We had a problem trying to find the exact car that we wanted with the options to match. We test drove the Genesis Coupe but couldn't find the model we wanted with all the extras. Either the color was wro wanted with the options to match. We test drove the Genesis Coupe but couldn't find the model we wanted with all the extras. Either the color was wrong or it didn't come with the nav system or sunroof, AT or MT etc...We live in Jacksonville but a customer at our store recommended contacting Randy at St. Augustine Hyundai. That worked! He found the car we were looking for and had it at the dealership within 48 hrs. We didn't have time to travel to St. Augustine that week so we did the paperwork online and Randy delivered the car right to our door that night! Then he sat with us for about an hour and shows us how all the options worked. That is customer service! We could not of asked for better experience! More

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I live in Orlando.I was looking all over the internet for a very specific car, in this case a Genesis Coupe. It had to be a white one. It was a Birthday present for my 23 yr old daughter. I found this dea a very specific car, in this case a Genesis Coupe. It had to be a white one. It was a Birthday present for my 23 yr old daughter. I found this dealership on the internet, browse into their used cars and made an inquiry about a certain car. I am very pleased to say that Randy Selph got in touch with me and guided me from point A to Point B with patience, knowkledge and courtesy. He provided me with his personnal cell phone and we were able to communicate back and forth.. My deal had to be close on a weekend and I also needed to trade my daughter's car for this new one without her knowing ! On a Sunday afternoon, a driver drove from St-Augustine to my home to pick up the trade and leave me papers to sign at my convenience and to mail back to them. I asked Randy for one extra favor: could he please provide me with a bow to put on this car ? ..A huge silver bow was sent along with the car..! Randy ...Thank you so much and I will recommend you and will call you again for my next purchase !! More

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Darryl was true to his word and used no pressure through this whole transaction. This experience was the best that I have ever had on a car lot. I kept expecting a "kink" somewhere that would cost more mone this whole transaction. This experience was the best that I have ever had on a car lot. I kept expecting a "kink" somewhere that would cost more money or something. Darryl was very professional through out the whole deal. I would definiately recommend Hyndai of St Augustine and Darryl over and over again! More

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ACCOLADES to Randy Selph, he has come through again with great service and follow-up. I leased a Sonata from Hyundai of St. Augustine two years ago and never once came to the agency. Randy brought the car great service and follow-up. I leased a Sonata from Hyundai of St. Augustine two years ago and never once came to the agency. Randy brought the car to me in Ponte Vedra Beach and we did all of the paperwork business at my kitchen table. When I decided to lease the new Sante Fe Sport, Randy brought that vehicle to my home and let me use it for two days to make sure that it was what I wanted. Once my wife and I decided that the color was not what we wanted, Randy searched for the one we did want and made sure it was available and ready to drive away when we picked it up. Our experience with Randy has been beyond anything we could have hoped for, I now consider him a good friend and know he will be there if I need anything taken care of with the servicing of my new Sante Fe. David Mayfield was also extremely helpful and very professional with the paperwork that needed to be completed. Anyone needing a new or used Hyundai would be crazy to buy from anyone else. Sincerely, Sheldon and Rita Friedman More

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