Randy Stiles | Page 14

Strongly Recommend Crown Honda Randy Stiles is the service rep I always request. He's thorough explains everything beforehand and has a great personality. I have never had any neg Randy Stiles is the service rep I always request. He's thorough explains everything beforehand and has a great personality. I have never had any negative experience with Crown Honda or their staff. Considering the importance of one's vehicle and the associated costs of maintaining it, Crown is the place to go (be sure to ask for Randy while you're at it.), More

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Always leave feeling mission accomplished! Randy Stiles has been my service rep for the past 4 years. (I just purchased another Honda from Crown, so expect to continue dealing with Randy!) Ev Randy Stiles has been my service rep for the past 4 years. (I just purchased another Honda from Crown, so expect to continue dealing with Randy!) Even a routine oil change is met with professionalism, and care to me as I wait at the dealership while the work is being done. Snacks and water offered, and wait time is spot on! Randy even walks me out to the car when the work is complete! The experience has always been positive and not one of dread thanks to Randy. A real asset to your organization! More

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Randy Stiles was great. I was very pleased with the service I received during my recent visit to Crown Honda. Randy Stiles kept me updated and I was done right on time. I am I was very pleased with the service I received during my recent visit to Crown Honda. Randy Stiles kept me updated and I was done right on time. I am pleased. More

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Awesome Randy Stiles Randy Stiles was great. He spoke in terms I could understand, and kept me posted on problems, progress, and costs. Both of the courtesy van drivers w Randy Stiles was great. He spoke in terms I could understand, and kept me posted on problems, progress, and costs. Both of the courtesy van drivers were great too. Thanks so much. See you again soon. More

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Randy Stiles & Mike Hwang Great Professional Service by Service Consultant Randy Stiles and Master Tech Mike Hwang! Highly recommended when your in St. Pete and Pinellas Park a Great Professional Service by Service Consultant Randy Stiles and Master Tech Mike Hwang! Highly recommended when your in St. Pete and Pinellas Park area Come in and see Randy and ask for Master Tech Mike Hwang. More

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Making Ice Cream out of Soured Milk When all goes well, being a good service rep is relatively easy. But, when James inherited me as a customer, customer relations were going poorly. H When all goes well, being a good service rep is relatively easy. But, when James inherited me as a customer, customer relations were going poorly. Having purchased a low mileage CR-V from Crown Honda six months ago, I took it in for routine service and requested a tire rotation and a check of the horrible noise the low mileage tires had begun making. The service writer told me the tires couldn’t be rotated because the rear tires were badly worn and needed replacement. I asked wouldn’t the tire insurance I purchased cover the cost since I had only driven the vehicle 4000 miles. The service writer checked with the general manager and called back to report the tires weren’t covered because they were in such good shape, so the problem was fixed by rotating the tires. I found this confusing, and when I drove the vehicle the noise had transferred to the front and made driving most unpleasant, especially when a rear tire blew on the hump of the Howard Frankland Bridge, leaving me stranded for five hours because four service crews could not get the blown tire removed because its unique key was sitting in the tool box of the Crown Honda technician who had rotated my tires. James inherited me as a customer at this point when my affinity for Crown Honda was at its weakest. His expert handling of the delicate situation has kept me as a customer, though I do feel the tire situation should yet be remedied. More

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Randy Styles is always exceptional. He is always customer focused even if you are just getting routine maintenance. He is concerned about any issue the customer may be experiencing. The He is always customer focused even if you are just getting routine maintenance. He is concerned about any issue the customer may be experiencing. The transmission was making a noise when placing in gear just needed fluid changed. He is the reason I keep coming back. More

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Service Great service at this dealership. I was greeted promptly, updated midway through the service, and my truck was finished before the quoted time. Rand Great service at this dealership. I was greeted promptly, updated midway through the service, and my truck was finished before the quoted time. Randy was great. More

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Service at Crown Honda is wonderful The service at Crown Honda is always easy, fast, and a pleasurable experience. Randy Stiles, who works as one of the Service Managers is my go to guy The service at Crown Honda is always easy, fast, and a pleasurable experience. Randy Stiles, who works as one of the Service Managers is my go to guy and always takes care of me. Randy surpasses expected levels of customer service. Crown Honda overall is a great dealership for both purchasing your vehicle and having any service done. More

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Great service in a timely manner Fast, friendly, great service and an awesome service adviser. Randy always lets me know what needs to be done, taking the time to explain everything Fast, friendly, great service and an awesome service adviser. Randy always lets me know what needs to be done, taking the time to explain everything I don't understand. One of the BEST advisers I've ever worked with. More

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