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Start your review of Raquel Franklin.
Raquel Franklin
Raquel Franklin at Auto City
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Raquel Franklin

Internet Sales

Auto City

400 N Johnson Ave
El Cajon, CA 92020

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Dealership Experience

1 yr, 6 mos

Industry Experience

7 yrs, 9 mos

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4 Reviews of Raquel Franklin

February 03, 2020

Dealership Rating
Employee Rating

"There was no nonsense. They got me the car I wanted and..."

- rhideo808

There was no nonsense. They got me the car I wanted and made the whole process so easy. This is the second car we’ve bought there and still definitely recommend here.

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Yes

Other Employees Tagged: Alfred Mendoza , Isaac García

January 03, 2020

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"Jessica was extremely helpful and made the process of..."

- vivianne

Jessica was extremely helpful and made the process of buying my first car stress free, fast, and easy. She had a great understanding of what was the best car for my lifestyle and narrowed my focus to a car I’m very satisfied with. Thanks Jessica for the wonderful experience of my first car, starting the new year just right!

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Yes

December 16, 2019

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Employee Rating

"Helpful via Text"

- brunettej17

Raquel as my first point-of-contact at Auto City after inquiring about a car. She was very respectful and didn't bombard me with texts or try to push a more expensive car then the one I was looking at. Once I made an appointment to look at the car she had it cleaned and ready to go right when I got there. Great experience!!!

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Yes

Other Employees Tagged: Jose Martinez, Chris Samuels

December 15, 2019

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Employee Rating

"Relaxed Experience, No Pressure Sale"

- Ked

From browsing online, test driving the cars, and actually purchasing the vehicle, the team at Auto City is simultaneously extremely helpful and completely hands-off. The website does not have annoying pop ups asking if we can chat, yet there was an easy to see button I coul push if I wanted to. When we arrived at the lot, we were greeted by the sales team, but we test drove the vehicle by ourselves in private. When we made a decision to buy, no one pressured us into financing or buying extended warranty packages- unless we wanted it. We were educated about options and left alone to make our own decisions. All this plus no haggling, plus reviewing the Carfax and factory recall information, has made this a wonderful car buying experience! Thank you!

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Yes

Other Employees Tagged: Alex Butov , Jose Martinez

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