Raushanah Smith-Williams

ALM Hyundai West is fast with their services, kind and professional. I would give it a 10/10. I will be back for my next service. professional. I would give it a 10/10. I will be back for my next service. More

by Zoya.ami17 Verified Customer Verified Customer

Report | Print

We received good customer service in the buying process. Had an issue with a rodent in the vehicle.Ms. Williams/ Wilson made an appt for the next day. Hadn't experienced no smell after the service.h Happy f Had an issue with a rodent in the vehicle.Ms. Williams/ Wilson made an appt for the next day. Hadn't experienced no smell after the service.h Happy for the immediate response. More

by CARMELIAJOHNSON Verified Customer Verified Customer

Report | Print

Working with Mrs. Williams, Mr. Smith, Miles and Mikias is always a positive and pleasant experience. They are very welcoming and attentive. Williams, Mr. Smith, Miles and Mikias is always a positive and pleasant experience. They are very welcoming and attentive. More

by alisonjdesouza Verified Customer Verified Customer

Report | Print

I had stopped going to this dealership due to how I was treated during my last visit under the previous ownership. However, after receiving a notice in the mail about the new ownership, I decided to give i treated during my last visit under the previous ownership. However, after receiving a notice in the mail about the new ownership, I decided to give it another try—and I’m glad I did. The experience was great overall. All the team members were professional and friendly. The wait time was a bit long, but everything else made up for it. The facility was very clean, including the restrooms, which I appreciated. Although I moved from Lithia Springs three years ago and now have to drive about 30 minutes (without traffic) to get here, I continue to choose this dealership because I trust them. That trust means a lot when it comes to vehicle service. More

by gkalala Verified Customer Verified Customer

Report | Print

I brought my vehicle in to get a slow leak in my front passenger tire repaired and get scheduled maintenance done. I was there for 2 hours. I was given a print out of the service that was done for my ve passenger tire repaired and get scheduled maintenance done. I was there for 2 hours. I was given a print out of the service that was done for my vehicle which included tire rotation. The next day I got in my car to go to work and the psi on the same tire showed 22. It was still in the exact position that it was in before the tire rotation that I was told was performed. More

by Mallen1027 Verified Customer Verified Customer

Report | Print

Worse service department I have ever gone to. Went three times with a simple problem that they couldnt seem to fix, then went to local shop and they fixed it in 20 minutes. Today took it in for a Went three times with a simple problem that they couldnt seem to fix, then went to local shop and they fixed it in 20 minutes. Today took it in for a simole oil change, after 2 hours asked when it would be done and service writer mumbled "it should be done". A half hour later they took me to the car, they had somehow l"lost" my keys but never told me the problem and NEVER apologized. Will never go back! More

Report | Print

Raushanah is EXTREMELY EFFICIENT! She is very knowledgeable in this field and kept in constant contact with me throughout the process. Although I did not meet the employee who service She is very knowledgeable in this field and kept in constant contact with me throughout the process. Although I did not meet the employee who serviced my vehicle, I can assume they are very knowledgeable as well as my vehicle runs great and I have had no issues. More

by sharec Verified Customer Verified Customer

Report | Print

Everybody at the dealership was very professional and courteous! Cory was awesome 👏🏻! I would definitely be back for service eventually! courteous! Cory was awesome 👏🏻! I would definitely be back for service eventually! More

by Vinny Verified Customer Verified Customer

Report | Print

Everyone was so professional and the technician explained everything they did and what they recommend explained everything they did and what they recommend More

by thebuddysystem.ma Verified Customer Verified Customer

Report | Print

AWFUL COULD NOT GET ANYONE TO CALL BACK NEEDED A SIMPLE RESET ON AN ABS MODULE. CUSTOMER SERVICE IS THE WORST IN ATLANTA. SHOULD HAVE FIGURED SINCE THEIR KIA STORE IN UNION CITY IS AS BAD OR WORSE RESET ON AN ABS MODULE. CUSTOMER SERVICE IS THE WORST IN ATLANTA. SHOULD HAVE FIGURED SINCE THEIR KIA STORE IN UNION CITY IS AS BAD OR WORSE More

by justin@uasst.net Verified Customer Verified Customer

Report | Print