Raushanah Smith-Williams | Page 3

Professional group of people, vey patient to answer all my and my husbands questions, and alll necessary work was done in almost 2 hours. We were very pleased. my and my husbands questions, and alll necessary work was done in almost 2 hours. We were very pleased. More

by aking Verified Customer Verified Customer

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I love coming to this location and purposely go out of my way to have my vehicle serviced here. As a Director of Human Resources in the hospitality industry, I understand the importance of training, customer way to have my vehicle serviced here. As a Director of Human Resources in the hospitality industry, I understand the importance of training, customer service, and creating a positive guest experience. From day one, this team has treated me like family. Ms. Williams greets me as if we've been friends for years and always makes me feel welcome the moment I walk through the door. Chad ensures that I am taken care of throughout the entire service process, from the moment he receives my vehicle until the service is complete. As someone whose profession centers on delivering exceptional service, I truly appreciate the level of care, professionalism, and genuine hospitality this team consistently provides. They have earned my loyalty, and I will continue to go out of my way to bring my business here. Highly recommended More

by llmatthews9969 Verified Customer Verified Customer

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It's always a pleasure working with the team at ALM . keep up the great work. keep up the great work. More

by sajayad Verified Customer Verified Customer

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Everything was great, except no loaner car and I had to set at the dealership from 7 am till 4pm. I wasn't happy about that when it was warranty work. set at the dealership from 7 am till 4pm. I wasn't happy about that when it was warranty work. More

by terry4360 Verified Customer Verified Customer

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Horrendous service department. The worst customer service I’ve ever experienced. I suggest avoiding them at all costs. The worst customer service I’ve ever experienced. I suggest avoiding them at all costs. More

by shasta.rhodes Verified Customer Verified Customer

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So far I haven't had any problems with this dealership,concerning servicing my vehicle. dealership,concerning servicing my vehicle. More

by Steve Byrd Verified Customer Verified Customer

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The service was great and I did not have to wait long they got me in and out for my oil change! they got me in and out for my oil change! More

by blairparker223 Verified Customer Verified Customer

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I love Hyundai’s Service Team everyone is amazing every time I come! Very welcoming and helpful staff. They make me feel like family every time I’m there. time I come! Very welcoming and helpful staff. They make me feel like family every time I’m there. More

by sks.starkey Verified Customer Verified Customer

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They were very busy, but they were still professional and moving at the appropriate time moving at the appropriate time More

by CARLEENAWAITS Verified Customer Verified Customer

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This service department updated a software system on my car without the needed replacement parts and sent me on my way. Two days later My check engine light comes on and then my car went into limp mode 60 car without the needed replacement parts and sent me on my way. Two days later My check engine light comes on and then my car went into limp mode 60 miles from home! I brought it back and they said they would fix it with the new parts. Instead they replaced the recall part and cleared the codes!! They cleared codes to get my car back out the door!! Now 1 day later my check engine light is back on. I had ZERO issues until bringing it in for a recall update. More

by shasta.rhodes Verified Customer Verified Customer

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