
Dealership Experience
6 yrs, 3 mos
Industry Experience
6 yrs, 3 mos
295 Reviews
Write a Review295 Reviews of Ravi Malhotra
May 01, 2025
Cuando compras el coche, todos están atentos, pero cuando el coche se descompone, todos son muy groseros y se burlan de ti en tu cara. Son personas con poca profesionalidad. cuando el coche se descompone, todos son muy groseros y se burlan de ti en tu cara. Son personas con poca profesionalidad. More
Other Employees Tagged: George Nino, Edgar Cruz, Norma Alvarez, Jacob Borrero
April 30, 2025
Very good Customer service. I would recommend this dealership with my friends everything was excellent. I would recommend this dealership with my friends everything was excellent. More
Other Employees Tagged: Ray Malhotra, Tony Bui, Lou Machado, Vanessa Armijo, Anthony Morales
March 08, 2025
I took my Hyundai NEXO to the service center, and three days later, they called me to say that they didn't have the necessary authorization documents to repair the vehicle. This was a complete waste of my days later, they called me to say that they didn't have the necessary authorization documents to repair the vehicle. This was a complete waste of my time. In America, time = money, and as a customer, I shouldn't have to deal with such inconvenience. If a company causes inconvenience to its customers, it should compensate for it with a gesture. You send out customer satisfaction surveys to understand customer experiences, but the truth is, an unhappy customer is live advertisement for dissatisfaction. My advice to you: always value your customers and make them feel appreciated. The first step to achieving this is through employee training. Well-trained and knowledgeable employees improve customer satisfaction and help maintain the company’s reputation. Remember, customer experience is the most valuable investment a business can make. The only thing that made me happy throughout the process was the refreshments in your office. My children enjoyed them and were happy. Also, the employee handling our paperwork was very friendly and tried to assist us. However, at the end of the day, I had a service experience with no results. More
Other Employees Tagged: Tony Bui, Edgar Cruz, Alex Abarca, Chris Estrada, Lou Machado, Angel Duran
January 29, 2025
Kevin helped us on 1/18. I had visited two other Hyundai dealers in-person and several online. Kevin was the first sales rep to listen to our needs and deliver exactly the ve I had visited two other Hyundai dealers in-person and several online. Kevin was the first sales rep to listen to our needs and deliver exactly the vehicle we requested. We got a super deal on a “used” new car (used by dealer GM) however he really went to bat for us on pricing. We couldn't be happier with our purchase! I didn’t know when we test drove the car that it was “used”/new. I wish that was conveyed up front however it would not have impacted our decision to move forward. Also I wish the dealership did a slightly better job cleaning the car - white paint spot was left on the back window. I don’t recall the name of the Finance professional we worked with but he was stellar! More
Other Employees Tagged: Kevin in Sales
January 09, 2025
We love downey Hyundai they will take care of you and your family good deals always ❤️ they see you has family go and check them out your family good deals always ❤️ they see you has family go and check them out More
Other Employees Tagged: George Nino, Shay Malhotra, Jordan Khwalda , David Farhat
October 29, 2024
Willing to work through some challenges. Polite and concern about their customer. Smiled and made me feel good about my purchase. Polite and concern about their customer. Smiled and made me feel good about my purchase. More
Other Employees Tagged: Tony Bui, Alejandra Padilla, Edgar Cruz, Alex Abarca, Chris Estrada, Angel Duran , Anthony Saab
September 12, 2024
Excellent, outstanding…. ., xx, xyz, zz, zz zz zz zz zz z. zz zz z z z z ., xx, xyz, zz, zz zz zz zz zz z. zz zz z z z z More
Other Employees Tagged: Ray Malhotra, Tony Bui, Alejandra Padilla, Edgar Cruz, Alex Abarca, Chris Estrada, Angel Duran, Vanessa Armijo , Anthony Saab
August 09, 2024
Muy excelente, servicio , me trataron bien gracias los empleados muy amables y respetuosos , me gusto gracias empleados muy amables y respetuosos , me gusto gracias More
Other Employees Tagged: Tony Bui, Dan Foulad, Lou Machado, Vanessa Armijo, Carlos Campo
August 06, 2024
Excelente servicio, me explicaron detalladamente lo que estaba comprando y lo del financiamiento. Sin presión durante la compra del carro, nos hicieron sentir muy confortables. estaba comprando y lo del financiamiento. Sin presión durante la compra del carro, nos hicieron sentir muy confortables. More
