Ray Alvarez

I had a nice visit to the dealership. The process of buying my 2025 Hyundai Santa Fe Hybrid was super easy and I left with my vehicle that day. I recommend this dealership. The process of buying my 2025 Hyundai Santa Fe Hybrid was super easy and I left with my vehicle that day. I recommend this dealership. More

by BOBOKD1 Verified Customer Verified Customer

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Got a fantastic experience at PH Hyundai. Ray was very relatable, knowledgable, and he made the entire process enjoyable. Sonny approved the deal that Ray laid out. He was also very down t Ray was very relatable, knowledgable, and he made the entire process enjoyable. Sonny approved the deal that Ray laid out. He was also very down to earth. Overall , it was a very good experience for us. We were pleased with our purchase and happy with how well we were treated. We will be sending our friends and family who are looking to but a car to PH HYUNDAI for sure! More

by JLUNA1973 Verified Customer Verified Customer

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Mr. Kim's service was excellent. I will definitely be referring to Puente Hills Mr. Kim for my next purchase or recommendation. referring to Puente Hills Mr. Kim for my next purchase or recommendation. More

by Hyun Tae Kim Verified Customer Verified Customer

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We had a very good experience buying a car! I appreciate all the time Ray took making sure we knew about all of the features. I appreciate all the time Ray took making sure we knew about all of the features. More

by CHRISTINA.G.WALTON Verified Customer Verified Customer

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After several bad experiences with several Hyundai and Kia dealerships in the Orange County, ca area, I closed and brought home a 2026 Hyundai Ioniq 9 SEL from Ray Alvarez of Puente Hills Hyundai. Fro Kia dealerships in the Orange County, ca area, I closed and brought home a 2026 Hyundai Ioniq 9 SEL from Ray Alvarez of Puente Hills Hyundai. From the first contact with Ray, it was quite refreshing to deal with someone who’s really straight up with no xx. I had contacted the dealership through True Car. Most dealerships on True Car give you a sizable discount only to negate it by adding on useless, unwanted accessories. I briefly told Ray about my recent experience with two Hyundai and one Kia dealership. Ray assured me he was straight up. He told me he’d give me a bigger discount than what was listed on True Car and remove the accessories. At this point, seeing was believing to me. Right on point, he texted me in writing confirming what he had said he would do. I asked him to send me a lease deal sheet. At first, the numbers were off. He admitted he had made a mistake and corrected it. His second deal sheet came back less than my calculations. I told him let’s wrap it up and I’ll be by to pick up in 3 hours. I drove 45 minutes to Puente Hills Hyundai to pick up the car. True to his word, I was in and out in an hour. The deal was as he said. Nothing was padded. No double-dipping on fees (I’ve had other dealerships try to add acquisition fee to the drive-offs and also added to the adjusted cap cost). No “let me go as my manager” games and try to change the deal or pressure me to something else. Overall, a great experience and I think I got a great deal on a 13-mile 2026 Hyundai K9 SEL. In the end, the car MSRP was $68,840. He gave me a sizable discount, more than 4 other dealerships in Orange County, and a $13,000 incentive from Hyundai. All fees, taxes, and first payment were capitalized. All I did was fill out a credit app online, sent over my ID and insurance, came into the dealership, spent most of the time going over the features of the car, spent 10 minutes in finance signing paperwork, and boom, I was done. High five to Ray Alvarez and Puente Hills Hyundai for making my Ioniq 9 buying experience the second-best car buying experience I’ve ever had (I’ve had over 15 in 32 years). Give him a call if you want an honest, upfront, straight shooter with no xx games. More

by KHOINGUYEN Verified Customer Verified Customer

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Ray was very helpful and considerate. He is an asset to the Puente Hills Hyundai. He is an asset to the Puente Hills Hyundai. More

by AMANDAJOMANIA Verified Customer Verified Customer

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The process was really fast and the people were flexible and understanding. Overall great place to look for a vehicle. and understanding. Overall great place to look for a vehicle. More

by jjosepuente Verified Customer Verified Customer

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Process took a while but no specific issues came up (other than an outage that kept me from signing up for Blue Link) (other than an outage that kept me from signing up for Blue Link) More

by DSANCH Verified Customer Verified Customer

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Great dealer services and smooth process and fast response. I will definitely shop here again response. I will definitely shop here again More

by HANHYOOP Verified Customer Verified Customer

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Dealing with Ray was GREAT! Your two "Sales Managers" sitting in the glass cage were horrible and one of the biggest car buying disappointments I've run across in the purchase Your two "Sales Managers" sitting in the glass cage were horrible and one of the biggest car buying disappointments I've run across in the purchase of many dozens of vehicles. I'll repeat, Ray was great but the other two are reason enough for me to not return. More

by GLENNSRN1 Verified Customer Verified Customer

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