Rebecca Shelton

I have never had an issue at Maple Hill. Everyone is always professional and very quick to answer any questions. Everyone is always professional and very quick to answer any questions. More

by andrewtipton97 Verified Customer Verified Customer

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Very helpful, has a great personality with customer service always make you feel welcome coming and going. service always make you feel welcome coming and going. More

by CHERRY_CROCKETT Verified Customer Verified Customer

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This dealership is by far the worst I’ve ever dealt with! The only decent employees are Andrea and Kevin! The rest are rude and condescending The only decent employees are Andrea and Kevin! The rest are rude and condescending More

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Rebecca was professional and knowledgeable about the complicated systems in my Genesis also the work was performed in less time than stated. My experience at Maple Hill was wonderful and I will be back complicated systems in my Genesis also the work was performed in less time than stated. My experience at Maple Hill was wonderful and I will be back for future services. More

by M_DNEWTON Verified Customer Verified Customer

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Overall I like this dealership and their services. Just a bit frustrated with the communication from the service department about the length of time it was going to take to provide the service. It w Just a bit frustrated with the communication from the service department about the length of time it was going to take to provide the service. It was very slow! More

by cjhoek28 Verified Customer Verified Customer

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Always great service and easy to deal with. Have been courteous and attentive throughout my experience with them. Have been courteous and attentive throughout my experience with them. More

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As always the service at Maple Hill was top notch: thorough , efficient and expert. The front office personnel were courteous and knowledgeable. thorough , efficient and expert. The front office personnel were courteous and knowledgeable. More

by SOLITARYMONK51 Verified Customer Verified Customer

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I am normally very please with the service but recent visits have me a little puzzled. I am currently waiting on parts that are on order and have had no updates at all. I also left Rebecca a message ab visits have me a little puzzled. I am currently waiting on parts that are on order and have had no updates at all. I also left Rebecca a message about my oil consumption project on my Santa Fe, and if I am supposed to put oil in it or I believe I understand that they have to do it to document it. I'm at a stand still right now and am getting to the point that I have to add oil. Do I need an appointment for this or just stop in and when will my parts be in? Eric Emmons More

by emmonse64 Verified Customer Verified Customer

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Great customer service. They treat your service needs as urgent and make every effort to make customers feel like their cars’ needs are priority #1. They treat your service needs as urgent and make every effort to make customers feel like their cars’ needs are priority #1. More

by CONNIE Verified Customer Verified Customer

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They were spot on with their time estimate. They also are very good at owning their errors and making sure the customer does not pay for their mistakes. They also are very good at owning their errors and making sure the customer does not pay for their mistakes. More

by LBEEBE630 Verified Customer Verified Customer

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