Rick Milbeck
Rick Milbeck at Maple Hill Auto Group
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Rick Milbeck

Service Advisor/Warranty Administrator

Maple Hill Auto Group

5622 W Main St.
Kalamazoo, MI 49009

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4.8
185 Reviews

Dealership Experience

19 yrs, 5 mos

4.8

185 Reviews

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185 Reviews of Rick Milbeck

May 03, 2024

Dealership Rating
Employee Rating

It was great! Everyone was very friendly and accommodating. Nice experience and would go back. More

by LYDCHRISTIAN15
Service Price Transparency
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Recommend Dealer
Yes

December 06, 2023

Dealership Rating
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Maple Hill is great! Making servicing our vehicles easy breezy! Fast, efficient, kind, and great communication! More

by BENJAMIN.FRIS
Service Price Transparency
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Recommend Dealer
Yes
Dec 07, 2023

Maple Hill Auto Group responded

Thank you Benjamin! We appreciate the kind words.

November 22, 2023

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Always great service and easy to deal with. Have been courteous and attentive throughout my experience with them. More

by crdanc2
Service Price Transparency
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Recommend Dealer
Yes
Nov 24, 2023

Maple Hill Auto Group responded

Thank you!

August 11, 2023

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It was a pleasant experience. Everyone was so very friendly and helpful. I will be back. More

by deeheiser
Service Price Transparency
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Recommend Dealer
Yes
Aug 11, 2023

Maple Hill Auto Group responded

Thank you! We look forward to assisting you in the future.

July 18, 2023

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Best sales dept and service department around the area we have been with them years More

by MRICE1657
Service Price Transparency
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Recommend Dealer
Yes
Jul 19, 2023

Maple Hill Auto Group responded

Thank you, thank you, thank you! We appreciate you taking the time to review us. We look forward to seeing you again. Sincerely, Angela

July 07, 2023

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Employee Rating

First rate service. No complaints. That’s all I can say. See you next time! More

by BABARIFFIC
Recommend Dealer
Yes

Other Employees Tagged: Cassandra Westfall

Jul 10, 2023

Maple Hill Auto Group responded

Glad to hear you were pleased with the service you received. We look forward to seeing you again. Thank You! Angela Carlson Customer Service Specialist 269-342-6600 acarlson@maplehillauto.com

June 29, 2023

Dealership Rating
Employee Rating

Love all the women in the service department . Good service. Thanks so much .the car wash was helpful More

by psfd444
Service Price Transparency
Recommend Dealer
Yes
Jun 29, 2023

Maple Hill Auto Group responded

Thank you! We appreciate you taking the time to leave a review. If there is ever anything else we can do for you, please let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

Jun 30, 2023

psfd444 responded

Yes I forgot to mention that I had one of my rims damaged by a valley parker. They're looking at Replacing the rim I have a GV80 with the prestige in advance package 22 inch rims. Can you advise the total replacement costs to Have the rim replaced and installed? Thank you

June 15, 2023

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I’ve been to multiple Subaru dealerships for service. This is the only one I’d come back to…even if it isn’t the closest one to my house More

by LAH14ER
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jun 16, 2023

Maple Hill Auto Group responded

Thank you! It is good to know that you trust our service team and love coming back to us. We look forward to working with you in the future. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

June 12, 2023

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Everyone asks the right questions ,everyone answers my questions and the purpose of my visit is great. More

by javskii
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jun 13, 2023

Maple Hill Auto Group responded

Thank you! If there is ever anything else we can do for you, please let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

May 23, 2023

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Employee Rating

The service staff always makes sure thing are taken care of and listen to the customer. More

by WENGLISH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 26, 2023

Maple Hill Auto Group responded

Thank you! If there is ever anything else we can do for you, please let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

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