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Rick Milbeck.
Rick Milbeck
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Rick Milbeck
Service Advisor/Warranty Administrator
Maple Hill Auto Group
5622 W Main St.
Kalamazoo, MI 49009
Dealership Experience
16 yrs, 3 mos
100 Reviews of Rick Milbeck
February 24, 2021
"My grandson Dan Foster brought my 2014 Subaru out to have..."
- KARENBJORK21
Verified Customer
My grandson Dan Foster brought my 2014 Subaru out to have the passenger airbag replaced. I was so very pleased of the appearance of my car when it was returned. I carry my dog with me all the time and although it’s impossible to get all the hairs out of the car, Yep certainly looked clean inside and out. Thank you very much
Read MoreOther Employees Tagged: Steve Nutt, Cassandra Westfall, Amie Freeman, Lena Grubb, Misty Figg, Andrea Walker, Kelsey LeRoy, Hannah Seal, Che Lopez
Helpful 
February 19, 2021
"Good service. Nice waiting area to be in with my young..."
- Zach Verified Customer
Good service. Nice waiting area to be in with my young son. Enjoyed the quiet. Was fun to talk about Subaru with the advisors who knew their stuff.
Read MoreOther Employees Tagged: Steve Nutt, Cassandra Westfall, Amie Freeman, Lena Grubb, Misty Figg, Andrea Walker, Kelsey LeRoy, Hannah Seal, Che Lopez
February 17, 2021
"Just moved from Arizona and my car needed a quick..."
- LIZBETHLANDEROS Verified Customer
Just moved from Arizona and my car needed a quick maintenance. They were super nice and caring since day 1. I am a loyal customer. I wish more people came to this location and experience the customer service I do.
Read MoreOther Employees Tagged: Steve Nutt, Cassandra Westfall, Amie Freeman, Lena Grubb, Misty Figg, Andrea Walker, Kelsey LeRoy, Hannah Seal, Che Lopez
February 04, 2021
"I’ve done business here for many years. After a very poor..."
- KELLY.HICKS1 Verified Customer
I’ve done business here for many years. After a very poor performance in the service department last year, my visit yesterday was a “ make it or break it” day.. Thankfully they made it! Lots of young, kind, energetic people in service got the job done. Thanks for bringing me back.
Read MoreOther Employees Tagged: Cassandra Westfall, Che Lopez
February 03, 2021
"Wonderful place to take your car and to buy your car...."
- JSCHAFER0 Verified Customer
Wonderful place to take your car and to buy your car. Very courteous and they always wash my car when they are done. I drive farther just to go here instead of the closer dealership.
Read MoreOther Employees Tagged: Steve Nutt, Cassandra Westfall, Amie Freeman, Lena Grubb, Misty Figg, Andrea Walker, Kelsey LeRoy, Hannah Seal, Che Lopez
January 21, 2021
"First time customer but it was the most pleasant,..."
- SAMANTHANOREENSMITH Verified Customer
First time customer but it was the most pleasant, professional and affordable car maintenance experience I have ever had. I will definitely be a return customer!
Read MoreOther Employees Tagged: Steve Nutt, Cassandra Westfall, Amie Freeman, Lena Grubb, Misty Figg, Andrea Walker, Kelsey LeRoy, Hannah Seal, Che Lopez
January 14, 2021
"Cassandra did a great job of follow up. In fact, she..."
- BLTINKEY Verified Customer
Cassandra did a great job of follow up. In fact, she took me to the parts department, explained what was needed and ensured they understood. I would have given an excellent if Rick would have called me or emailed me after several attempts.
Read MoreOther Employees Tagged: Cassandra Westfall
January 14, 2021
"As always an absolutely perfect experience! Loved the..."
- JDANIEL6 Verified Customer
As always an absolutely perfect experience! Loved the sales department at the time of purchase and service has been just as awesome! Thank you again!
Read MoreOther Employees Tagged: Steve Nutt, Cassandra Westfall, Amie Freeman, Lena Grubb, Andrea Walker, Kelsey LeRoy, Hannah Seal, Che Lopez
January 13, 2021
"Very professional, great job taking care of our needs!!..."
- M.CONKLIN5555 Verified Customer
Very professional, great job taking care of our needs!! Always very friendly and courteous and very easy to make appointment and get service done in a timely fashion
Read MoreOther Employees Tagged: Steve Nutt, Cassandra Westfall, Amie Freeman, Lena Grubb, Misty Figg, Andrea Walker, Kelsey LeRoy, Hannah Seal, Che Lopez
January 07, 2021
"Very helpful and courteous--I was having a hard time..."
- DDMAP381 Verified Customer
Very helpful and courteous--I was having a hard time getting the code for the app and the service gal connected me with the salesman and I have it all fixed. Thank you so much
Read MoreOther Employees Tagged: Steve Nutt, Cassandra Westfall, Amie Freeman, Lena Grubb, Misty Figg, Andrea Walker, Kelsey LeRoy, Hannah Seal, Che Lopez , The salesman that helped me with the code for the on call app!
