Rebecca Shelton
Rebecca Shelton at Maple Hill Auto Group
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Rebecca Shelton | Page 9

Service Advisor

Maple Hill Auto Group

5622 W Main St.
Kalamazoo, MI 49009

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4.7
89 Reviews

Dealership Experience

2 yrs, 7 mos

4.7

89 Reviews

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89 Reviews of Rebecca Shelton

October 26, 2022

Dealership Rating
Employee Rating

Called twice and left messages for service advisor to call me for clarification on service needs. Never called back. More

by GRIDROCKER
Customer Service
Recommend Dealer
No
Nov 02, 2022

Maple Hill Auto Group responded

I do apologize that you never received a call back. If there is anything I can help you with, please let me know. Thank you. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

October 24, 2022

Dealership Rating
Employee Rating

Everyone at this dealership delivered service in a professional, polite and expedited manner. To top it all off, they were so compassionate to my special circumstances, I will always go to their locat More

by Khkatsoo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cassandra Westfall, Andrea Darnell, Lauren Armbruster , Darwin in parts

Oct 28, 2022

Maple Hill Auto Group responded

Thank you! If there is ever anything you need from us, please let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

October 19, 2022

Dealership Rating
Employee Rating

Family Friendly, fair, fast and always a joy to work with. no place We’d rather go. More

by TLEVEQUE75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 21, 2022

Maple Hill Auto Group responded

Thank you! If there is ever anything you need, please don't hesitate to give us a call. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

October 18, 2022

Dealership Rating
Employee Rating

At least 15 words words words words words words words words words words words sdrow More

by NKP6872
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 21, 2022

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review. Please, let us know if there is ever anything else we can do for you. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

October 06, 2022

Dealership Rating
Employee Rating

Very efficient with timing. They were prompt with calling me when my car was finished clean More

by AJ_0333
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 07, 2022

Maple Hill Auto Group responded

Thank you! If there is ever anything else we can do for you, please let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

September 22, 2022

Dealership Rating
Employee Rating

You keep sending me emails about a car I don't have. I've asked to be removed from the email list and I have been ignored. More

by BRIZAKSMOMMY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Sep 23, 2022

Maple Hill Auto Group responded

Please call me at 269-342-6600 or email me at lgrubb@maplehillauto.com so that I know who you are and can look into why you are still getting emails. It may be emails from the manufacturer, and not from Maple Hill if you have asked to be removed from our contact list. I'll have to do further investigating. Thank you. Lena Grubb

September 16, 2022

Dealership Rating
Employee Rating

Any time that I have had service done on my Subaru Ascent, I was met at the entrance with a very polite and professional staff person. I was always briefed on the progress of my service and given upd More

by PRAIRIERIVERRODS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 20, 2022

Maple Hill Auto Group responded

Thank you! We're happy to hear that you enjoy coming here for your vehicle services. If there is ever anything else we can do for you, please let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

September 16, 2022

Dealership Rating
Employee Rating

Clean, professional, service advisor polite, friendly, helpful. Service was quick, advisor showed us what is coming up in the future at the 30,000 mile servicing. More

by JerryChamness
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 19, 2022

Maple Hill Auto Group responded

Thank you! If there is ever anything else we can do for you, please let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

September 08, 2022

Dealership Rating
Employee Rating

The service department was timely, thorough and communicative. It was the best experience I've had at Maple Hill Auto, congrats to the Service Manager. More

by JACKSONPAMELA227
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sadie Hisey

Sep 09, 2022

Maple Hill Auto Group responded

Thank you! If there is ever anything else we can do for you, please let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

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