Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Reginald Widener
Reginald Widener at John Thornton Chevrolet
Refer Me

Reginald Widener | Page 2

Service Advisor

John Thornton Chevrolet

1971 Thornton Rd
Lithia Springs, GA 30122

Contact Me
4.3
185 Reviews

Dealership Experience

6 yrs, 10 mos

Industry Experience

6 yrs, 10 mos

4.3

185 Reviews

Write a Review

185 Reviews of Reginald Widener

November 08, 2023

Dealership Rating
Employee Rating

They explained everything and addressed my concerns. I can only hope that everything was repaired properly More

by dalexand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jarrod Powell, Bryon Steinke, Steve Reid

Helpful
Report | Print

October 20, 2023

Dealership Rating
Employee Rating

Excellent customer service, and I’m always appreciated. I will recommend to all my friends More

by CTYLIMO
Recommend Dealer
Yes

Other Employees Tagged: Jarrod Powell, Bryon Steinke, Steve Reid, Tanya Byers, Eric Rivera, Brenden Boyd

Helpful
Report | Print
Nov 02, 2023

John Thornton Chevrolet responded

Thanks for your kind words.

October 01, 2023

Dealership Rating
Employee Rating

On time great service Love the % off coupon Will come again for service, thanks The VanDyke’s More

by candpvandyke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jarrod Powell, Bryon Steinke, Steve Reid, Tanya Byers, Eric Rivera, Brenden Boyd

Helpful
Report | Print
Oct 02, 2023

John Thornton Chevrolet responded

Thank you for coming to service

July 28, 2023

Dealership Rating
Employee Rating

Customer service awful! Communication awful! Wrong Diagnosis and I paid for it! Not good! Kurt tried to make it right! But wasn’t good enough More

by KMBOSLEY1385
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kurt Hedmann

Helpful
Report | Print
Jul 31, 2023

John Thornton Chevrolet responded

Thanks for getting with Kurt. I know he (and our entire staff) tries his best for customer satisfaction.

Jul 31, 2023

KMBOSLEY1385 responded

I had to bring my car back twice because of misdiagnosis! I told Kurt and Reggie what the diagnosis was because I took it to another auto shop 1st! So I brought it to Chevrolet because I knew the service was covered under warranty! Well Reggie gave a different diagnosis which cost me $1485!! Then the check engine light came back on which indicated the 1st diagnosis I told them it was! My CAT-CONVERTER!! I felt as though I was SCAMMED BEING A WOMAN! They gave me a loaner vehicle so I can get back and forth! But no one offered my money back! When I hand my Acura almost same situation! But they made it right and ATE $3200 for they mishap! That’s what I think is GREAT CUSTOMER SERVICE! TAKING RESPONSIBILITY AND HOLDING YOUR EMPLOYEES ACCOUNTABLE

July 26, 2023

Dealership Rating
Employee Rating

Charged me for something I could’ve waited on after I told him it was something that I had a warranty on! I could’ve save myself $1485! Awful SERVICE More

by KMBOSLEY1385
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kurt Hedmann

Helpful
Report | Print

July 08, 2023

Dealership Rating
Employee Rating

Great service. Everyone greets as you come in. Service on vehicle is always done great. More

by DGLIDDEN122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Billy Adkison

Helpful
Report | Print
Jul 15, 2023

John Thornton Chevrolet responded

Thanks for your kind words.

June 22, 2023

Dealership Rating
Employee Rating

Poor service department and customer service. Amazed how I was treated by the service advisor after being a loyal customer after 20 and owner of 4 vehicles. More

by RASMITTYSMITH
Service Price Transparency
Recommend Dealer
No

Other Employees Tagged: Bryon Steinke, Kurt Hedmann

Helpful
Report | Print
Jun 27, 2023

John Thornton Chevrolet responded

We have an open door policy. Kurt Hedmann is our service manager, please call him at (770)941-8550. We strive for complete satisfaction. Thanks for your feed back

June 16, 2023

Dealership Rating
Employee Rating

I often have difficulty with this particular dealership. This time, the diagnostic fee was unreasonable ! More

by POLLARD_GINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Helpful
Report | Print
Jul 01, 2023

John Thornton Chevrolet responded

You are welcome to talk to our service manager or service advisor if any questions on your bill. We do service our customer to the best of our abilities.

May 20, 2023

Dealership Rating
Employee Rating

Love to do business there and service dept is excellent! ! Donna, Molly, and Reggie are like family to me More

by Davidptempleton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dino Hill, Billy Adkison, Jarrod Powell, Molly King

Helpful
Report | Print

April 05, 2023

Dealership Rating
Employee Rating

We worked with Reggie in service and with Billy in sales. Both were kind, knowledgeable and respectful. We are always pleased with our dealings with Thornton Chevrolet. More

by BOOMERANGSANITATION
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Billy Adkison

Helpful
Report | Print
1
2
3
...
19

Dealership Inventory (333 Vehicles)

new 2023 Chevrolet Tahoe car, priced at $57,090
2023 Chevrolet Tahoe
new
Black exterior
Automatic
Rear-wheel Drive
$57,090
View Details
used 2018 Nissan Frontier car, priced at $21,996
2018 Nissan Frontier
used
Gun Metallic exterior
Automatic
Rear-wheel Drive
$21,996
View Details
new 2023 Chevrolet Silverado 1500 car, priced at $54,765
2023 Chevrolet Silverado 1500
new
Radiant Red exterior
Automatic
Four-wheel Drive
$54,765
View Details
new 2023 Chevrolet Tahoe car, priced at $67,480
2023 Chevrolet Tahoe
new
Sterling Gray Metallic exterior
Automatic
Rear-wheel Drive
$67,480
View Details
used 2021 Ram 2500 car, priced at $37,331
2021 Ram 2500
used
Billet Silver Metallic Clearcoat exterior
Automatic
Four-wheel Drive
$37,331
View Details
used 2023 Chevrolet Express 2500 car, priced at $38,174
2023 Chevrolet Express 2500
used
Summit White exterior
Automatic
Rear-wheel Drive
$38,174
View Details
View All Inventory