Renato Lima | Page 3

Brendan did a great job explaining possible options. Mike helped a lot with a trade-in appraisal. It took much longer (1.5h) than expected to pick up the car, the car just was not ready. Overall expe Mike helped a lot with a trade-in appraisal. It took much longer (1.5h) than expected to pick up the car, the car just was not ready. Overall experience is pretty good. More

by vinitu_dkm Verified Customer Verified Customer

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Dipok was amazing in understanding my goals for a new car and made it happen every step of the way. He was incredible to work with and will have me coming back in years to come. and made it happen every step of the way. He was incredible to work with and will have me coming back in years to come. More

by vanessa.iten7 Verified Customer Verified Customer

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Our experience at this dealership was by far the most pleasant experience we’ve had while car shopping! Dipok was kind, listened, and courteous. He and the rest of the team made sure our questions were a pleasant experience we’ve had while car shopping! Dipok was kind, listened, and courteous. He and the rest of the team made sure our questions were answered each step of the way. More

by mojecrois Verified Customer Verified Customer

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Thank you for a great car buying experience. I appreciate the attention given to explaining all my new car’s features. I appreciate the attention given to explaining all my new car’s features. More

by raynmc2 Verified Customer Verified Customer

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Where do I even begin? Colonial VW's service team swooped in like automotive superheroes when my car decided to take an unplanned nap in the middle of an intersection. If I Colonial VW's service team swooped in like automotive superheroes when my car decided to take an unplanned nap in the middle of an intersection. If I could give them a standing ovation, I totally would! Not only did they rebuild my entire fuel system after "catastrophic diesel failure," but they finished early, on a weekend, and I got my car back before my workweek began. They mechanical wizards, and you won't find a friendlier service department around. They treated me like I was part of the family from the moment I walked in the door. I am a woman who had spent some time searching for a mechanic that I felt like I could trust. I found it here in Colonial VW's service team. More

by DAWNDELLASANTA Verified Customer Verified Customer

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The worst car I have ever bought. And management doesn’t do any thing to help. Even when calling head quarters they just give you the run around. Since the day I bought the car it nev And management doesn’t do any thing to help. Even when calling head quarters they just give you the run around. Since the day I bought the car it never stopped giving me troubles. I was taking the car twice a month to get it fixed and countless times I told them to change it but never did. After I broke down in tears then they decided to help a little. Even thought the next person that tried to help was nice I still feel cheated and lied to by this company. More

by EDWINBURRION Verified Customer Verified Customer

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Marc and Brandon were very nice and helpful. I recommend working with them anytime. Everything went very smooth. I recommend working with them anytime. Everything went very smooth. More

by markabarrossr39 Verified Customer Verified Customer

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Great experience! Very informative, loved that I was walked through all the bells and whistles of my new car! Very informative, loved that I was walked through all the bells and whistles of my new car! More

by kristine.shaw Verified Customer Verified Customer

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I recently had the pleasure of purchasing a truck from Colonial Volkswagen, and I cannot express enough how positive and satisfying my experience was. From start to finish, the dealership's commitment to Colonial Volkswagen, and I cannot express enough how positive and satisfying my experience was. From start to finish, the dealership's commitment to customer satisfaction was evident, and I am thrilled with my new truck. First and foremost, Pierre were exceptional and I highly recommend customers to request working with him. They greeted me with warmth and professionalism, making me feel valued as a customer right from the moment I stepped onto the lot. The sales team was knowledgeable, patient, and attentive to my specific needs and preferences. They took the time to understand my requirements and guided me through the entire truck buying process with utmost care. I must also mention the outstanding after-sales support provided by Colonial Volkswagen. I had an issue with the battery after taking the truck home, and they immediately addressed the issue even though they are an hour away from my home. Thank you, Colonial Volkswagen, for making my truck buying experience such a positive one. I am delighted with my purchase and will undoubtedly return for any future automotive needs. More

by 0verc1ockedg Verified Customer Verified Customer

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Everyone here a colonial VW was so kind and helpful during my first experience buying my own car! I’m so grateful to the whole staff for their patience & support! during my first experience buying my own car! I’m so grateful to the whole staff for their patience & support! More

by tambolleot Verified Customer Verified Customer

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