Renee Durham | Page 2
General Manager
Harry Robinson Buick GMC
6000 South 36th Street
Fort Smith, AR 72908
I've been in the automotive industry since 1996. I have a bachelor's degree from UALR and I'm a graduate of the NADA Management Academy. I've worked in Finance, Sales, Service, Human Resource, and as the General Manager. As a Service Director for 10 years, I learned a lot about the value of training, the importance of employee retention, and customer satisfaction. I'm married to my best friend and we are blessed with 6 healthy children. My husband and I both come from large families where birthdays and holidays are always an event - never a small celebration and we love the craziness! I've been a member of the Junior League of Fort Smith since 2002 and was privileged to serve as the 2010-2011 President. The training I received through JLFS inspired me to involve the dealership in philanthropic training and work. When I have free time I enjoy spending it with friends & family.
Read moreDealership Experience
29 yrs, 7 mos
Industry Experience
29 yrs, 7 mos
23 Reviews
Write a Review23 Reviews of Renee Durham
November 28, 2016
Alexis Durham's helpfulness Alexis helped me set up my "my Buick app" for my Buick Encore! She took the time to show me how to work the app and everything! Great customer service Alexis helped me set up my "my Buick app" for my Buick Encore! She took the time to show me how to work the app and everything! Great customer service! More
Other Employees Tagged: Scott Durham , Alexis Durham
September 19, 2016
Best customer service! Everyone at Harry Robinson is wonderful, knowledge, helpful & so easy to work with. I just recently bought my second car from Pam Thompson, she reass Everyone at Harry Robinson is wonderful, knowledge, helpful & so easy to work with. I just recently bought my second car from Pam Thompson, she reassured, listened to my needs and had the perfect car picked out for me by the time I arrived at H.R. My new 2017 Acadia has great technology that delivery coordinator, Alexis Durham, made sure I understood how to operate! Best car buying experience ever!! Love the Harry Robinson family of professionals!!! Highly recommend them for all your buying & service needs!!! More
Other Employees Tagged: Pam Thompson, Amanda Mendenhall , Jon Schumacher
January 24, 2016
USED VECHICLE PURCHASE Purchased a used Land Rover for my wife. The overall transaction was very smooth. My trade was fairly priced, and we were able to agree on a final num Purchased a used Land Rover for my wife. The overall transaction was very smooth. My trade was fairly priced, and we were able to agree on a final number without the normal numerous trips to the manager to "see if we can get this done" . More
Other Employees Tagged: Jerry Corley, Jon Schumacher, Michelle Stokes
September 05, 2015
Amanda is the best she will go above and beyond to make sure you have the best experience possible. So professional and truly cars for all her customers and is the best she will go above and beyond to make sure you have the best experience possible. So professional and truly cars for all her customers and treats them like family. If you are looking for a new car you must go see Amanda!! More
Other Employees Tagged: Chris Wilson, Amanda Mendenhall , Jackie Black, Randy Jones, Jon Schumacher, Drew Waack
September 04, 2015
Great Amanda is great she will go above and beyond to help her customers, she always has a smiling face and she is easy to talk to if you have a problem. I Amanda is great she will go above and beyond to help her customers, she always has a smiling face and she is easy to talk to if you have a problem. I would recommend Harry Robinsons to anyone. More
Other Employees Tagged: Cathy Creekmore, Scott Durham, Amanda Mendenhall , Patty Davis, Jon Schumacher
March 15, 2015
Excellent Service I had to have my Blazer towed to HRBG Thursday night because it wouldn't start and the service engine light was on. They diagnosed the problem (a loos I had to have my Blazer towed to HRBG Thursday night because it wouldn't start and the service engine light was on. They diagnosed the problem (a loose battery and cables)and got it running for me. They were all so nice and remembered me by name it felt like they knew me. Serenity even walked slowly with me because of my foot pain. Great place to get work done. I would highly recommend that you bring your vehicles to Harry Robinson Buick GMC. I have had a great experience from the buying to the service department to the body shop. Everyone is very friendly and very informative. Thanks for everything! More
Other Employees Tagged: Scott Durham, Mike Hesson , Patty Davis
November 26, 2014
Great Customer Service Highly Recommend. One time I had my car being serviced at the dealership and left my golf clubs in the back of car. I really needed them for a golf Highly Recommend. One time I had my car being serviced at the dealership and left my golf clubs in the back of car. I really needed them for a golf tournament and the dealership was closed-early Sunday morning. I was able to use Facebook and contact Renee and she was able to get my clubs out of the car for me! Wow! That was customer service. I have also had several other great experiences there and always professional and honest! I am going to have to buy two cars soon for teenage girls...where do you think I will be shopping??! You got it! Harry Robinson GMC More
November 25, 2014
Highly Recommend! Great experience - I told them what we wanted and they did all the work for us! We are very busy people and they saved us time and energy. They even Great experience - I told them what we wanted and they did all the work for us! We are very busy people and they saved us time and energy. They even came to my office to evaluate my trade in. Very much appreciated! More
Other Employees Tagged: Scott Durham
November 24, 2014
Simply the BEST! Simply the BEST dealership to ever deal with---hands down. They treat each of their customers like family. Whether in sales or service, every experi Simply the BEST dealership to ever deal with---hands down. They treat each of their customers like family. Whether in sales or service, every experience has been 5*. More
Other Employees Tagged: Scott Durham
November 21, 2014
THE BEST AROUND !!!!!!!!! Best dealership and staff you find. Honest, Caring and true professionals that do not try to take advantage of you. Only people I will deal with. Best dealership and staff you find. Honest, Caring and true professionals that do not try to take advantage of you. Only people I will deal with. More
Other Employees Tagged: Scott Durham, Mike Hesson

