Reputation 1

What a terrible experience. Carlos and I made a deal for a 3 yr lease, 15,000 miles per year. He sent me home with a copy of the internet information....that’s it. When I called Carlos and I made a deal for a 3 yr lease, 15,000 miles per year. He sent me home with a copy of the internet information....that’s it. When I called and requested the actual contract, he just came up with one flimsy excuse after another “That’s not in my folder.” “It’s with the finance guy and he is not in today.” blah blah blah. When he finally sent it the mileage on the deal was 10,000, not 15,000. The buy out price was a few thousand dollars higher. The lease came through a credit union, not Toyota (which he pushed me towards). Why the difference I asked. "ITs the only way I could get you the deal you wanted!” That’s not what I wanted. After that lame comment he just fell back on having made one numerical mistake. “I never do deals like this!”..... Oh, just me, huh? Dishonest flim flam guy. Avoid like the plague. More

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MR. Travis Cobbs Service Advisor Just Was WONDERFUL. and MR Ross Finkelstein General Sales Manager Was GREAT. MR Ross Finkelstein General Sales Manager Was GREAT. More

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Was a really refreshing experience, really excellent service all around. Myself and my family do appreciate your service service all around. Myself and my family do appreciate your service More

by lorrainesoltau Verified Customer Verified Customer

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Basil gave me an incredible deal on the BZ4X and he provided me with excellent customer service! A++ experience provided me with excellent customer service! A++ experience More

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