Ricardo Hernandez | Page 7

Great service and prices. Never bought a vehicle as fast I did at Claremont Toyota. The Sales team is extremely friendly and helpful. They were able to answer all my questions with no hesitation. I did at Claremont Toyota. The Sales team is extremely friendly and helpful. They were able to answer all my questions with no hesitation. More

by JAGUILAR002 Verified Customer Verified Customer

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Nice and friendly and very helpful to do business with would recommend to friends and family who are looking to buy a car or truck would recommend to friends and family who are looking to buy a car or truck More

by RICKDALTON2021 Verified Customer Verified Customer

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Jesse Alvarado is the man! He was extremely helpful and knowledgeable from beginning to end. He has also reached out to ask how we're doing with the vehicle. Seemed sincere and honest throughout the experi knowledgeable from beginning to end. He has also reached out to ask how we're doing with the vehicle. Seemed sincere and honest throughout the experience. More

by CASAS.G Verified Customer Verified Customer

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Gabriel was professional and made the purchase smooth and easy once our deal was agreed upon. They even helped drive the car to our home. easy once our deal was agreed upon. They even helped drive the car to our home. More

by Uhl Family Verified Customer Verified Customer

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Meh. I love my new used GMC but I found this for myself online. Otherwise I find the dealership over promising and under performing. When I left I was told I have 30 days nose to tail warrantee. As I was d online. Otherwise I find the dealership over promising and under performing. When I left I was told I have 30 days nose to tail warrantee. As I was driving away I noticed a chip in the windshield (8 months pregnant and a super long day of driving to 4 dealerships and I was not turning around). When I got home I noticed missing floor mats in the back! I called Pablo, our sales rep and left a message about the mats. I called the next day to schedule for a windshield repair. No call back on the floor mats, run around on the windshield chip. Called Tuesday, weds, and each time no one can help and can I be called back. Sure. Never got a call back. I went to safe lite and autozone finally by day 4. Look, I love this car, but I am in Med device sales and this is very shortsighted and poor sales. A place that shows me loyalty on these tiny things is somewhere I will forever go out of my way to come back to, a place I will send my friends to (and I have two moving to Ontario this month who need cars, I will not be recommending Claremont). I have nothing terrible to say about Claremont Toyota but making good on your promises during an initial sales transaction matters. I am responsible for a $2 million territory myself, and I want the surgeon to love my ankle plates and screws but what I really want is to go out of my way on every tiny $100 detail and provide such service that the surgeon demands the hospital purchase my entire hospital suite. It’s about the sales cycle, not just the one car sale (your free sales advice). I wasn’t even denied window repair or floormats, I was simply ignored which is worse! I am extremely loyal but you are not giving me any reason to come back or send anyone to you. Which is a shame, I absolutely love this car but I don’t associate any of that love or happiness with your dealership and I would have, had I received a modicum of care on these tiny details. I might be back if I find my next car online there or I might not, but you lost out on earning my trust, loyalty, and referrals. More

by JDCalifornia Verified Customer Verified Customer

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Great customer service & needs met. Sincere. Took a bit long after decision was made. Renewed lease. Price a bit high. Overall, good experience. Would recommend. long after decision was made. Renewed lease. Price a bit high. Overall, good experience. Would recommend. More

by KRISTINEPARRA Verified Customer Verified Customer

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Sales Personnel was perfect they did everything they should happen they did come through with what they said thank you for your service we'll be doing more business with you should happen they did come through with what they said thank you for your service we'll be doing more business with you More

by ALEXG6369.AG Verified Customer Verified Customer

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Really enjoyed working with Bruce Wright in sales....Very experienced, courteous and knowledgeable. got right to the point in negotiating with me on a sales price. experienced, courteous and knowledgeable. got right to the point in negotiating with me on a sales price. More

by ALAN.RICARD Verified Customer Verified Customer

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Hany was an excellent salesman, very helpful and informative about the RAV Prime and the Prius Prime..made us a very good and fair deal informative about the RAV Prime and the Prius Prime..made us a very good and fair deal More

by JOHNOAKLEYMD Verified Customer Verified Customer

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Had such an awesome experience. Rick Mason helped me find the car I loves and was super friendly. Thank you! Jacob santos was welcoming and friendly as well :) the car I loves and was super friendly. Thank you! Jacob santos was welcoming and friendly as well :) More

by YVONNEPADILLA95 Verified Customer Verified Customer

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