Rich Johnson has been in the auto industry for over 40 years and with Subaru for over 18. He has been married for 22 years to his beautiful wife Donna. As a Connecticut resident, he knows his Subaru will get him through our tough winters. Also, as an avid dog lover, his favorite Subaru is the Outback because it has lots of room in the back for his dogs! He loves being part of the Brewster Family and his door is always open to customers for any questions, concerns or to share dog pictures. Just don't get him started on his favorites: The Sopranos, The Yankees, his favorite bands Eagles & Steely Dan, Sinatra, old movies...or trains!
Read moreDealership Experience
10 yrs, 9 mos
Industry Experience
42 yrs, 7 mos
Languages Spoken
English
1,638 Reviews
Write a Review1638 Reviews of Rich Johnson
January 03, 2020
Wonderful experience working with Mitch Was looking for a 2020 black Subaru Legacy Limited with ivory interior and certain other features. Brewster Subaru did not disappoint. They didn’t hav Was looking for a 2020 black Subaru Legacy Limited with ivory interior and certain other features. Brewster Subaru did not disappoint. They didn’t have the car in stock at first but Mitch said he will find exactly what I want and he delivered. Car was in within days with exactly what I wanted. It’s absolutely gorgeous. The exceptional service at Brewster Subaru was fantastic from the car purchase, the finance dept to having the car ready for pickup all with NO STRESS and that’s huge. Thanks Mitch! I definitely would recommend this dealership to everyone More
Other Employees Tagged: Mitchel Pollak
January 02, 2020
Great experience working with Fred I've never leased a car before, so I was a little nervous entering the process. Looking back, I'm sure I made a good decision coming to Brewster Subar I've never leased a car before, so I was a little nervous entering the process. Looking back, I'm sure I made a good decision coming to Brewster Subaru to get my car. Fred Fogel was friendly and professional and their business representative (I think his name was Rich) did an amazing job explaining the intricacies of the leasing terms and paperwork. More
Other Employees Tagged: Fred Fogel
December 31, 2019
Nelson, Robyn and Rich were fantastic. This was the first time I bought a car and didn't hate the process. Dealer loyalty for sure. time I bought a car and didn't hate the process. Dealer loyalty for sure. More
Other Employees Tagged: Nelson DeMelo, Danny Gomes , Robyn Rey
December 31, 2019
excellent experience This was by far the best experience I've had in buying a car. Ralph and his team were the best and got everything done quickly and easily for me. I This was by far the best experience I've had in buying a car. Ralph and his team were the best and got everything done quickly and easily for me. I will definitely be back in the future for all my family's needs. More
Other Employees Tagged: Ralph Nicolais
December 30, 2019
Amazing Customer Service I have had the privilege of working with Anthony in the past and was just as pleased to work with him 3 years later when I was ready for a new car pur I have had the privilege of working with Anthony in the past and was just as pleased to work with him 3 years later when I was ready for a new car purchase. Anthony took the time to review the best option for me, all without rushing my decision. Rich also took the time to find me the best lender he could for my car loan. Again, Rich took the time with me, answered all my questions, all without rushing me. I also had the opportunity to work with Nelson first hand this time and just as Anthony and Rich assisted me, Nelson continued the process with the same outstanding customer service. Brewster Subaru is lucky to have these gentlemen as part of their staff. Thank you! More
Other Employees Tagged: Nelson DeMelo , Anthony Pilla
December 28, 2019
Highly Recommended I bought my first Subaru and had the best experience at Brewster Subaru. Not only were they honest, they took their time with me, and answered the mil I bought my first Subaru and had the best experience at Brewster Subaru. Not only were they honest, they took their time with me, and answered the millions of questions that I had with them. From the first day walking into the dealership to test drive cars to the day I went to pick up my car that I finally decided on -- they were always available and helpful with whatever I needed. I even got a phone call the day after I picked up the car to see how I was enjoying the car. Not many dealerships, have a follow up phone call, it shows they care and stand behind their product. Mitch and Pat were very helpful while I was deciding on the car I wanted and took their time to go over all of my options. Once I picked up the car, Rich was extremely helpful and organized which made the finance process much smoother. He answered all of my questions as well and took his time explaining my extended warranty options. Before driving off, Mitch explained how everything in the car worked which made me feel confident and comfortable with my new purchase. All three of these guys were very patient throughout the process. Not to mention, they were not pushy whatsoever. They were professional and knowledgeable. I would highly recommend them! More
Other Employees Tagged: Patrick Larson, Mitchel Pollak
December 28, 2019
Awesome Customer Service I have worked with Anthony in the past and was pleased to work with him again. Anthony is knowledgeable as well as patient with every question I had. I have worked with Anthony in the past and was pleased to work with him again. Anthony is knowledgeable as well as patient with every question I had. Rich and Nelson assisted with my transaction, all while continuing to make the process as easy as possible. I will not hesitate to return to Brewster Subaru for my next purchase and will refer my family and friends to Anthony, Rich and Nelson. More
Other Employees Tagged: Nelson DeMelo , Anthony Pilla
December 23, 2019
Fred was very knowledgeable about everything to do with Subaru eyesight, history, performance, and reliability. This is our first Subaru and Fred gave us the right amount of information with out the pressu Subaru eyesight, history, performance, and reliability. This is our first Subaru and Fred gave us the right amount of information with out the pressure. we recommend Fred and Brewster Subaru. Rich Johnson in Finance was also great. He took time to explain every aspect of the deal, different finance options, as well as warranties available. More
Other Employees Tagged: Patrick Larson , Fred Fogel
December 23, 2019
Awesome! Just a terrific experience buying an Ascent for my wife this weekend. Everyone who helped us including Fred Fogel from sales, Patrick Larson and Rich Just a terrific experience buying an Ascent for my wife this weekend. Everyone who helped us including Fred Fogel from sales, Patrick Larson and Rich Johnson in the business office made this a pleasant, stress free, car buying experience. Fred is personable, knowledgeable, and has some great stories to share! We got a great price on the exact car that we wanted. Will go nowhere else but Brewster Subaru for for our next car! More
Other Employees Tagged: Patrick Larson , Fred Fogel
December 14, 2019
This is the best Subaru dealer in our area! I purchased a 2020 Crosstrek from Robyn. She is wonderful to work with, goes the extra mile, and works hard to ensure everyone goes home happy. Rich is a great 2020 Crosstrek from Robyn. She is wonderful to work with, goes the extra mile, and works hard to ensure everyone goes home happy. Rich is a great finance manager- he explained all of my warranty options, additonal options, etc. in a professional and "no pressure" manner. If you need help finding a loan, this is the guy to speak with. Nelson is a great GM- there was some slight damage to the center console top, and he insisted on replacing it for free. Thank you, Robyn, Rich, and Nelson! More
Other Employees Tagged: Nelson DeMelo , Robyn Rey
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