Rich Johnson has been in the auto industry for over 40 years and with Subaru for over 18. He has been married for 22 years to his beautiful wife Donna. As a Connecticut resident, he knows his Subaru will get him through our tough winters. Also, as an avid dog lover, his favorite Subaru is the Outback because it has lots of room in the back for his dogs! He loves being part of the Brewster Family and his door is always open to customers for any questions, concerns or to share dog pictures. Just don't get him started on his favorites: The Sopranos, The Yankees, his favorite bands Eagles & Steely Dan, Sinatra, old movies...or trains!
Read moreDealership Experience
10 yrs, 9 mos
Industry Experience
42 yrs, 7 mos
Languages Spoken
English
1,638 Reviews
Write a Review1638 Reviews of Rich Johnson
July 20, 2017
excellent experience From beginning to end buying my 17 Impreza at Brewster Subaru was a wonderful experience. From Nelson, trading in a car, to Robyn, buying our new Im From beginning to end buying my 17 Impreza at Brewster Subaru was a wonderful experience. From Nelson, trading in a car, to Robyn, buying our new Impreza, and Rich, getting financing - the whole experience was terrific. It could not have been more courteous and friendly. More
Other Employees Tagged: Nelson DeMelo , Robyn Rey
July 19, 2017
"Friendly and straight forward" This was a straight forward experience and everything was exactly as they said it would be when it came time to close the deal. Our sales person Anth This was a straight forward experience and everything was exactly as they said it would be when it came time to close the deal. Our sales person Anthony Pilla and manager Rich Johnson were friendly and professional. Overall it was a very smooth transaction. More
Other Employees Tagged: Nelson DeMelo , Anthony Pilla
July 16, 2017
Very good When it was time to purchase a new Subaru, we went to the Brewster dealership on a friend's recommendation. It was a pleasure working with Bruce Fisc When it was time to purchase a new Subaru, we went to the Brewster dealership on a friend's recommendation. It was a pleasure working with Bruce Fischer.. He was very easy to work with and helped us get exactly what we were looking for. We would definitely recommend this dealership. Thank you , Bruce Fisher and Rich Johnson More
Other Employees Tagged: Bruce Fischer
July 15, 2017
Stress-free new car purchase I bought a new Forester from Brewster Subaru in July 2017. Fred Fogel was the salesperson and Rich Johnson handled the paperwork. The purchase exper I bought a new Forester from Brewster Subaru in July 2017. Fred Fogel was the salesperson and Rich Johnson handled the paperwork. The purchase experience was the best I have had considering all the car purchases in the last 30 years. Fred was very helpful with the new car options and the trade-in. Rich explained the warranty options without any pressure. The car was prepped and delivered on-time. Fred patiently explained all the features before I drove off in the new car. I would definitely go back to them for my next Subaru. More
Other Employees Tagged: Fred Fogel
July 12, 2017
Excellent People, Excellent Dealership This was my first time buying a Subaru and I couldn't have found a better dealership. I saw an orange Crosstrek on their lot and I couldn't walk away. This was my first time buying a Subaru and I couldn't have found a better dealership. I saw an orange Crosstrek on their lot and I couldn't walk away. Robyn was great and helped me get a car payment that fit in my budget. Nelson inspected my car down to the smallest detail and it drives like its brand new. Rich was so informative and he explained every step to me. I was so comfortable with the people and I was treated with such kindness and respect. Both of my parents own Subarus and they came along with me when I was buying mine. They were so impressed with the dealership and the staff that they are both planning on getting cars there when they are ready to upgrade. I really can't say enough about this dealership. I will not be looking anywhere else to buy a car from now on. More
Other Employees Tagged: Nelson DeMelo , Robyn Rey
July 11, 2017
Painless procedure I knew I didn't want another Forester. Loved my 2001 Forester but had to let it go and had been driving a leased 2015 Forester. They made it too big I knew I didn't want another Forester. Loved my 2001 Forester but had to let it go and had been driving a leased 2015 Forester. They made it too big. Stopped in to try other cars for size but thought I'd be looking for a used Forester going back to a year to the smaller size. Mitch Pollak stepped up spent a lot of time discussing options, showing me cars on the lot, answering questions. I tried the Crosstrek and it felt a lot like my old 2001 Forester. They made me a good offer on my returning leased Forester. Once I made the decision the process was easy. We did research on price and they were right on the money. Didn't have to spend time haggling. This is our fifth Subaru. Wouldn't drive anything else. May not need the dealer again for a long time - I had my first Forest for 13 years. I expect to use them for service on my Crosstrek. Rich Johnson made the paperwork part of the deal pretty painless. More
Other Employees Tagged: Nelson DeMelo, Mitchel Pollak
July 11, 2017
Excellent Service! The whole experience was great! Anthony Pilla was excellent. I never felt pressured, he answered all of my questions, and he followed up immediately w The whole experience was great! Anthony Pilla was excellent. I never felt pressured, he answered all of my questions, and he followed up immediately when my car came in. I am so happy with my new car from Brewster Suburu! More
Other Employees Tagged: Anthony Pilla
July 11, 2017
Happy car buying experience This is our 3rd car experience with this dealership... and yes we did go to another dealership before them. We quickly realized the Brewster Dealershi This is our 3rd car experience with this dealership... and yes we did go to another dealership before them. We quickly realized the Brewster Dealership was the one for us - everyone was so accommodating & not pushy. Thumbs up to Nelson, Roy & Rich. More
Other Employees Tagged: Roy Schiller, Nelson DeMelo
July 08, 2017
Brewster Subaru Mitch Pollack was the best! Answered all my questions and if he didn't know the answer he went and got me the answer. I appreciated him giving me the Mitch Pollack was the best! Answered all my questions and if he didn't know the answer he went and got me the answer. I appreciated him giving me the correct answers and not just guessing. He talked at me not above me. I never felt never rushed or forced. Car buying process was smooth as silk.. No hidden fees or charges like my other experience with a shady Connecticut Subaru dealer. I will be switching and bringing all my Subaru's to Brewster Subaru for service. P.S. Rich Johnson He explained all my paperwork to me. I have to say again no rush and if I was confused he explained it again without haste.. Both gentlemen are a asset to Brewster Subaru.. More
Other Employees Tagged: Mitchel Pollak
July 03, 2017
Great people, great service! I had visited a Subaru dealership closer to my home which was disappointing. The people seemed almost bothered by us. The Brewster dealership was a wo I had visited a Subaru dealership closer to my home which was disappointing. The people seemed almost bothered by us. The Brewster dealership was a wonderful change! The people were great and family friendly! They took the time to explain every detail about everything. I will be referring all my friends and family there. It is further away from us but absolutely worth the drive out! More
Other Employees Tagged: Anthony Pilla

