Rich Johnson | Page 19

Absolutely the best car buying experience I’ve ever had! From the very beginning, the staff at Brewster Subaru took care of everything. Kristen even went beyond to find best financing options for us. Fabulo From the very beginning, the staff at Brewster Subaru took care of everything. Kristen even went beyond to find best financing options for us. Fabulous customer service! More

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Jack in service department was great other than that I wouldn't come back I asked for the car to get detailed they didn't do it there was a stain on the car and the salesman said i was buying a used car w wouldn't come back I asked for the car to get detailed they didn't do it there was a stain on the car and the salesman said i was buying a used car what do i expect. I was over charged for the warranty and had to go to my credit card to get my money back myself because they refused and and had to go to warranty co and fill out forms to cancel it because they refused to do that to. More

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Excellent service. My second car from you guys, and I'm sure it won't be my last!!! My second car from you guys, and I'm sure it won't be my last!!! More

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Rich and Mitch of Brewster were incredibly thorough will the whole process and very receptive to our needs. I have nothing but good things to say about all of them! the whole process and very receptive to our needs. I have nothing but good things to say about all of them! More

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All around great experience from beginning to end. There was no pressure or shaming to purchase extras. I recommend highly There was no pressure or shaming to purchase extras. I recommend highly More

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The staff and customer service at Brewster Subaru is amazing. The best experience yet of leasing a vehicle. No hard sell. Just having a conversation, and learning more about what you, as a customer, is amazing. The best experience yet of leasing a vehicle. No hard sell. Just having a conversation, and learning more about what you, as a customer, is looking for in a vehicle, and helping you accomplish that. Kristin, Rich and Christian were great. My husband, and I, cannot say enough about how wonderful Brewster Subaru was. Thank you! More

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I came to Brewster Subaru after first visiting Colonial Subaru. I was able to find the exact make/model of the vehicle I was looking for and the team matched prices I was quoted at the previous dealership. Subaru. I was able to find the exact make/model of the vehicle I was looking for and the team matched prices I was quoted at the previous dealership. The staff was polite, professional and not pushy (which is a huge turn-off for me). The financing process was smooth and easy and I would recommend both Rich and Connor to anyone looking for a used vehicle! More

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ABSOLUTELY awesome. I brought my older vehicle to the dealer because I fully trust the service crew. I traded in my '16 Crosstrek for a '24 Outback, Touring model. I brought my older vehicle to the dealer because I fully trust the service crew. I traded in my '16 Crosstrek for a '24 Outback, Touring model. It drives beautifully. My salesman, Lou Criscione, was very understanding to my wants and needs of the new vehicle. There was one instance where he "tried to sell me something" - Armour-All interior proofing. At first, I declined, very hesitant. Then, Danny from the Service Dept. stopped by to chat with me and I asked him about it. Since Danny recommended it, I went for it. And you could even ask Lou - he'll tell you how unsure and confused I was until Danny reassured me. I trust Danny and his coworkers in Service FULLY. Lou was methodical in processing my request for a new vehicle. Detailed and very patient. He completely understands what the customer wants. He knows that his vehicle needs are different from the person in front of him. I so much appreciated that. I next went to Richard Johnson to handle the financial issues. He was as honest as could be. Again, detailed and line by line, not missing a beat. Wonderful people that helped me and gave me the vehicle that I've been wanting to have for over one year. Thank you, Brewster Subaru. See you in November for my first check-up. More

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Rich was pleasant to deal with: patient and articulate in explaining my various warranty options. He made the whole process a bit less daunting. He assured me that both he and Carmellina would be available t explaining my various warranty options. He made the whole process a bit less daunting. He assured me that both he and Carmellina would be available to help if I had specific questions about my new vehicle. More

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Always a pleasure working with the folks at Brewster Subaru. Great customer service and inventory of new and used cars. I have purchased twice from them twice in the past two years. Subaru. Great customer service and inventory of new and used cars. I have purchased twice from them twice in the past two years. More

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