Rich Johnson has been in the auto industry for over 40 years and with Subaru for over 18. He has been married for 22 years to his beautiful wife Donna. As a Connecticut resident, he knows his Subaru will get him through our tough winters. Also, as an avid dog lover, his favorite Subaru is the Outback because it has lots of room in the back for his dogs! He loves being part of the Brewster Family and his door is always open to customers for any questions, concerns or to share dog pictures. Just don't get him started on his favorites: The Sopranos, The Yankees, his favorite bands Eagles & Steely Dan, Sinatra, old movies...or trains!
Read moreDealership Experience
10 yrs, 9 mos
Industry Experience
42 yrs, 7 mos
Languages Spoken
English
1,638 Reviews
Write a Review1638 Reviews of Rich Johnson
July 18, 2024
Brewster Subaru is the place to go. My experience was excellent from when we first pulled on the lot till we left with our two new cars. Thank you to Mitch for being great at your job a My experience was excellent from when we first pulled on the lot till we left with our two new cars. Thank you to Mitch for being great at your job and helping us out on a Saturday night. We will be return customers. More
Other Employees Tagged: Mitchel Pollak
July 18, 2024
Fast, easy service with no pressure. Trade in was fair value. They did right by these customers. Now Brewster Subaru customers for life! Trade in was fair value. They did right by these customers. Now Brewster Subaru customers for life! More
Other Employees Tagged: Mitchel Pollak
July 13, 2024
Great from start to finish a loyal customer. Subaru car dealer Roy a joy to work with Subaru car dealer Roy a joy to work with More
Other Employees Tagged: Roy Schiller, Danny Gomes, Christine Bates, Jack McCaffrey
July 11, 2024
For my second lease with Brewster Subaru, I received exemplary service from Kristen Hetzger in addition to Rich Johnson. Each were courteous, informative and provided the necessary information needed t exemplary service from Kristen Hetzger in addition to Rich Johnson. Each were courteous, informative and provided the necessary information needed to enable my lease process to be successful and trouble free. Kristin aided me on my 2021 lease and was my go to for the 2024 lease. More
Other Employees Tagged: Kristen Hetzer
July 08, 2024
Anthony Pilla has just leased me my third forester His advice makes it easy for me to make a decision. I am very happy with his service. I will look for him again in three years advice makes it easy for me to make a decision. I am very happy with his service. I will look for him again in three years More
Other Employees Tagged: Anthony Pilla
July 05, 2024
My suggestion: Run, do not walk to Brewster Subaru. I was a 10+ year dedicated customer with a competitive Subaru dealership. After a few disappointing experiences with THAT dealership I was on the hun I was a 10+ year dedicated customer with a competitive Subaru dealership. After a few disappointing experiences with THAT dealership I was on the hunt for a more honest and reliable dealer, especially since I was planning on buying a new Legacy this summer. After reaching out to 4 other dealerships, via email, including 2 other Subaru dealers, Brewster Subaru was the only one that expressed a desire to work with me. I struck gold when I reached out to Brewster Subaru. The professionalism, blew me away from the start. No pressure and a willingness to listen. My salesperson Andre gets an 11 out of 10. Rich Johnson, the finance guy, gets the same. I bought a new 2024 Legacy that they were able to work into my budget, in a no hassle sytraight65 forward, no gimmicks environment. Met everyone from my service advisor to service manager to general manager. If you are in the market for a Subaru, Brewster Subaru should be the first stop on yiur search. I guarantee it will be worth the trip. More
Other Employees Tagged: John Chaber, Nelson DeMelo, Andre Reid , Angela
June 04, 2024
Rich Johnson had all our paperwork ready, he clearly explained all of our options and was very thorough and answered all our questions. This is our second lease, and we are extremely happy with all th explained all of our options and was very thorough and answered all our questions. This is our second lease, and we are extremely happy with all the service at Brewster Subaru! More
Other Employees Tagged: Roy Schiller
June 01, 2024
I wanted to leave a comment for Mitch Pollack at Brewster Subaru in Brewster, NY. When I visited in March 2024, Mitch was incredibly patient and not pushy, allowing us to make our own decisions. I apologize Subaru in Brewster, NY. When I visited in March 2024, Mitch was incredibly patient and not pushy, allowing us to make our own decisions. I apologize for the delay in providing this feedback, as I was comparing other car dealerships. In comparison, the other salespeople were quite pushy, frequently calling and emailing. Mitch's approach was refreshing and much appreciated." More
Other Employees Tagged: Mitchel Pollak
May 31, 2024
I was very pleased with the professional treatment I received at Brewster Subaru. I will be happy to recommend Brewster Subaru to everyone I know . received at Brewster Subaru. I will be happy to recommend Brewster Subaru to everyone I know . More
Other Employees Tagged: Roy Schiller
May 30, 2024
Highly professional, well organized, responsive follow-up, keeps promises, and creates a friendly, warm-hearted environment amidst the highest level of professionalism. follow-up, keeps promises, and creates a friendly, warm-hearted environment amidst the highest level of professionalism. More
Other Employees Tagged: Carmelina Bruno

