Rich Johnson | Page 28

Very easy to deal with, professional and I have gotten more than 10 cars here over the years. more than 10 cars here over the years. More

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We have purchased several cars from Brewster Subaru and we could not be more pleased. From the Sales Staff, to the General Manager (Nelson) and the Finance Manager (Rich), they make the experience most pl we could not be more pleased. From the Sales Staff, to the General Manager (Nelson) and the Finance Manager (Rich), they make the experience most pleasant. Highly recommend Brewster Subaru, it makes sense that they are expanding to a new facility...it is a quality organization! More

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Very nice people, very courteous and friendly, however we have a problem that has yet to be resolved: my daughter bought a 2021 Forester, a beautiful car, from them and took delivery on November 20, 2023. As have a problem that has yet to be resolved: my daughter bought a 2021 Forester, a beautiful car, from them and took delivery on November 20, 2023. As is customary she got a temporary registration from the dealer while they took care of getting the permanent registration from the DMV. As of this writing, January 12th 2024, the forty-five day temporary registration has expired and the permanent registration has not come through. My daughter is paying for and insuring a car she cannot legally drive. If she's caught driving a car with an expired temporary registration she could be fined and the car could be seized and impounded. She contacted the NYS DMV and they told her, "Based on our records, it appears that the dealer’s registration application has not been processed by DMV yet. Please note that dealerships in New York have a maximum of 45 days to complete the process. Contact the dealer to inquire about the status of the paperwork." We have contacted the dealer several times and, while they've been very polite, we have not had a satisfactory explanation of why they have not completed the application or when it will be completed. Meanwhile we do not have the use of the car and have been inconvenienced. My concern is that this is a car that can't be registered at this point for some reason, and it's not fair to my daughter. I have left a message on the manager's voice mail and have not received a callback as yet. I hope they can resolve this issue very soon. More

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We received excellent sales and service from Kristen Hetzer and Rich Johnson. They were both knowledgeable, efficient, friendly, and helpful in answering all our questions, showing us all the features Hetzer and Rich Johnson. They were both knowledgeable, efficient, friendly, and helpful in answering all our questions, showing us all the features of the 2024 Impreza, registering our vehicle, procuring insurance coverage, and getting us on our way in our new car. Thank you Kristen, Rich and Brewster Subaru. More

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This is our first Subaru and dealing with Brewster Subaru was the best experience ever! Andre and Rich were professional, super friendly, courteous, and funny. Not pushy and candid. Really down to earth. Bo was the best experience ever! Andre and Rich were professional, super friendly, courteous, and funny. Not pushy and candid. Really down to earth. Both are very knowledgeable and weren't offended with my questions and took the time to go over everything. I highly recommend anyone looking for a Subaru, go to Brewster Subaru. More

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We are long time owners of Subaru vehicles. Our experience with Brewster Subaru was one of the best…Mitchel Pollack, our salesperson was the best. He took the time to answer all our questio Our experience with Brewster Subaru was one of the best…Mitchel Pollack, our salesperson was the best. He took the time to answer all our questions and was very patient as we deliberated between models. Rich, another great guy, was clear and thorough as we went through the finance process. He covered all the bases and answered questions we didn’t even have a chance to ask. Having dealt with several Subaru dealers over the years, this group was a delightful surprise. More

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Andre and Rich over at Brewster Subaru are a great team. This is our fourth car with them and enjoy the experience each time. I Highly recommend. This is our fourth car with them and enjoy the experience each time. I Highly recommend. More

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I had an amazing experience at Brewster Subaru. My sales representative Christian was amazing. He was very professional and polite. He answered all my questions and encouraged me to call if ther My sales representative Christian was amazing. He was very professional and polite. He answered all my questions and encouraged me to call if there was anything questions I thought of after leaving with my new car. I never felt pressured or pushed into anything I didn’t want. The financing was a breeze. Rich Johnson walked me through the entire process quickly and efficiently. He took the time to explain everything I was signing and what the paperwork was for. He answered any questions I had. Brewster Subaru is a class act!! More

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Amazingly friendly - courteous - thoughtful - understanding - not pushy -no pressure - this is our 3rd Subaru from this dealership. understanding - not pushy -no pressure - this is our 3rd Subaru from this dealership. More

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Both Anthony and Rich were wonderful. Very informative, organized and a pleasure to work with! Very informative, organized and a pleasure to work with! More

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