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Rich Johnson
1,638 Reviews
Rich Johnson has been in the auto industry for over 40 years and with Subaru for over 18. He has been married for 22 years to his beautiful wife Donna. As a Connecticut resident, he knows his Subaru will get him through our tough winters. Also, as an avid dog lover, his favorite Subaru is the Outback because it has lots of room in the back for his dogs! He loves being part of the Brewster Family and his door is always open to customers for any questions, concerns or to share dog pictures. Just don't get him started on his favorites: The Sopranos, The Yankees, his favorite bands Eagles & Steely Dan, Sinatra, old movies...or trains!
Read moreDealership Experience
10 yrs, 9 mos
Industry Experience
42 yrs, 7 mos
Languages Spoken
English
1,638 Reviews
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1638 Reviews of Rich Johnson
August 06, 2021
Great experience purchasing a used car from Brewster Subaru! Everything went smoothly. Both Mitchel and Rich made the purchase stress free and enjoyable. All of my questions were answered and I felt Subaru! Everything went smoothly. Both Mitchel and Rich made the purchase stress free and enjoyable. All of my questions were answered and I felt confident in my choice of car. I have had my Subaru cars serviced there for many years and have always been pleased with the outstanding service department. More
by LS3
Other Employees Tagged: Mitchel Pollak
August 05, 2021
Robyn really raced against the clock to get my car in order, pre-certified and ready to go out the door 60 minutes after I got there. I had been dealing with MANY people from other Subaru dealerships, order, pre-certified and ready to go out the door 60 minutes after I got there. I had been dealing with MANY people from other Subaru dealerships, Internet car services etc.. he got back to me immediately and more importantly she answered my questions which many of them did not do. I will give her very high rating. Regards, Corey J Derby More
by cjderby
Other Employees Tagged: Robyn Rey
August 01, 2021
Whether service or sales staff is knowledgeable, friendly. Great experience from start to finish. Have used other Subaru dealerships but were not satisfied, will stay with Brewster Subaru. Keep doin friendly. Great experience from start to finish. Have used other Subaru dealerships but were not satisfied, will stay with Brewster Subaru. Keep doing what you do. It's working. More
by Jslatts27
Other Employees Tagged: Robyn Rey
July 28, 2021
We moved from CA to NY and naively thought we could purchase a car in a matter of days. Well, despite the odds, it turns out we did. Mitch understood right away what we were looking for—and how motivat purchase a car in a matter of days. Well, despite the odds, it turns out we did. Mitch understood right away what we were looking for—and how motivated we were to move—and got us to the right car in one meeting. Then Rich lined up our financing to complete the process. And then we threw them a curve ball. We needed to bring our pickup appointment forward for boring logistical reasons on our end. Both Rich and Mitch rolled with it and had everything ready for our arrival. Some quick paperwork and we were out the door with our car. The entire process was fast, friendly, and painless. Most importantly, they both gained our trust right from the beginning and overdelivered the entire time. More
by srkf
Other Employees Tagged: Mitchel Pollak
July 24, 2021
Fantastic experience and great customer service! You are treated like family! All of our cars we have bought from Brewster Subaru and we will continue to do so. Highly recommend! Everyone is very kind and p treated like family! All of our cars we have bought from Brewster Subaru and we will continue to do so. Highly recommend! Everyone is very kind and professional! They try to get you the best deals. Thank you Nelson, Mitch, Rich and Danny from the service department! More
by Hunter7751
Other Employees Tagged: Nelson DeMelo, Mitchel Pollak, Danny Gomes
July 12, 2021
My entire experience with Brewster Subaru was fantastic. Everyone was knowledgeable, patient and friendly. I left with an awesome new car and I am actually looking forward to servicing my car there! Everyone was knowledgeable, patient and friendly. I left with an awesome new car and I am actually looking forward to servicing my car there! More
by melissmyk
Other Employees Tagged: Robyn Rey
July 11, 2021
Unlike other financial managers who take excruciatingly time to try to upsell you to make your payment more. Rich was quick & not overbearing with me. time to try to upsell you to make your payment more. Rich was quick & not overbearing with me. More
by Lenny Arias
Other Employees Tagged: Anthony Pilla
July 10, 2021
Rich was a clear communicator and super personable. He was also very organized and orderly despite all the paperwork. He made car buying enjoyable! Grateful that he was able to help us. was also very organized and orderly despite all the paperwork. He made car buying enjoyable! Grateful that he was able to help us. More
by polkster02
Other Employees Tagged: Kristen Hetzer
July 10, 2021
Rich&Mitch are amazing to work with. Purchased 5of6 Subarus at BS. The teamwork&patience make it a NO brainer. Will be back for #7 Subarus at BS. The teamwork&patience make it a NO brainer. Will be back for #7 More
by jackiemullerlcsw
Other Employees Tagged: Nelson DeMelo, Mitchel Pollak , Cam Romao
July 09, 2021
Everyone my wife and I interacted with at Brewster Subaru was friendly and professional. We had a great experience buying a car from them and would return again. was friendly and professional. We had a great experience buying a car from them and would return again. More
by randycalderone
Other Employees Tagged: Anthony Pilla, Cam Romao
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