Industry Experience
8 yrs, 7 mos
Languages Spoken
English
Polish
66 Reviews
Write a Review66 Reviews of Rich Ponulak
March 31, 2022
I was looking for Toyota Highlighter Platinum and it must be in Pearl White color. My husband called many places without any help. First place Wife called was Toyota Naperville and spoke to Cynthia, she was be in Pearl White color. My husband called many places without any help. First place Wife called was Toyota Naperville and spoke to Cynthia, she was more then helpful and told me they will have Platinum White color in three weeks to please come same day and we did. Richard Ponulak then helped us with everything else, spoke to us weekly on updates of when my car is coming. And on Valentines Day, I had received my Beautiful New Pearl White Highlander with Big Red bow on top. Tears of Joy! Thank you everyone at Toyota Naperville for such wonderful team service. From hundred places we called you were number one in Service. Ursula/Jerry More
March 30, 2022
I have bought my last three cars from Toyota of Naperville and have been going here for years for service. I have always had good experiences. Rich was very helpful with finding a car that met what Naperville and have been going here for years for service. I have always had good experiences. Rich was very helpful with finding a car that met what I was looking for. He and the Used Car manager made sure my trade in was appraised and they offered me an amazing deal with my trade in. Super happy again with my experience. Thank you Toyota of Naperville for being the local dealer that I can count on again and again to deliver excellent service and customer satisfaction! More
March 04, 2022
Naperville was the only Toyota dealership that was honest and stood by their word of price. The sales staff and manger were easy to purchase a car from especially Richard Ponulsk. and stood by their word of price. The sales staff and manger were easy to purchase a car from especially Richard Ponulsk. More
Other Employees Tagged: Casey Krakowski, Sherri Pacchiano
January 31, 2022
Pleasant atmosphere. Everyone was really kind and willing to assist. I would recommend to go to this Toyota dealership. Overall good experience. to assist. I would recommend to go to this Toyota dealership. Overall good experience. More
Other Employees Tagged: Nadeem Mirza
December 29, 2021
Purchased a low mileage, preowned Honda Odyssey. Really liked the transparent pricing online which matched the actual price. Rich did a fine job helping us to navigate the sale. Smooth and efficient buying liked the transparent pricing online which matched the actual price. Rich did a fine job helping us to navigate the sale. Smooth and efficient buying experience, no surprises. Also liked the dealer respect for masking and social distancing in the showroom. Easy to recommend the business to others. More
November 14, 2021
Everyone was really nice and friendly. I purchase my dream car. I will definitely recommend Toyota Dealer in Naperville to all my friends and family. Thank u. dream car. I will definitely recommend Toyota Dealer in Naperville to all my friends and family. Thank u. More
November 06, 2021
Richard Ponulak provided us the best customer service and help us buy the RAV4 Hybrid 2021. Overall experience at Toyota of Naperville is always excellent. Very professional team members. Thank you Toyota help us buy the RAV4 Hybrid 2021. Overall experience at Toyota of Naperville is always excellent. Very professional team members. Thank you Toyota of Naperville. More
Other Employees Tagged: Casey Krakowski
November 04, 2021
Richard Ponulak, was very help, and knowledgeable about the car I was looking at. They have a great test drive course…you get to have a little fun on the course before you sit and hammer out all the detail the car I was looking at. They have a great test drive course…you get to have a little fun on the course before you sit and hammer out all the details. Richard was also, very patient with me and my wife, who was on Bluetooth through the phone….and her million questions since she could not be there. More