Rich Ponulak | Page 4

I have been leasing RAV4s from Toyota of Naperville since 2013. It is by far the best SUV that I have ever driven. What is also amazing here is the customer service. The staff here are so friendly and inviti 2013. It is by far the best SUV that I have ever driven. What is also amazing here is the customer service. The staff here are so friendly and inviting. Everyone treats you like you are family. To save time at the dealership for this lease, I called ahead and spoke with Tim O'Connell about the amenities that I was looking for in this year's RAV4. We discussed what was on the lot and what was on the way. He had a car on the lot that he saved in my name. The next day, I walked in and was greeted by Tim and he introduced me to Richard Ponulak. Both Tim and Rich have a great sense of humor and made the leasing process painless. After signing the finance papers with Igor, Rich took the time to help me set up the Toyota app and connect everything to my car. He also showed me how to work the newer features. The car is great, but what keeps me coming back is the ever helpful and welcoming staff. 10/10 recommend this place. More

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Rich was super helpful. The whole process was super easy. I have never bought a car before and they educated me on what I was getting. 10/10 experience! The whole process was super easy. I have never bought a car before and they educated me on what I was getting. 10/10 experience! More

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Recently bought a new 2023 4Runner. We started with Rich who was a super nice, no pressure salesman. We decided to go to lunch to talk it over, and before heading out Casey helped sweet We started with Rich who was a super nice, no pressure salesman. We decided to go to lunch to talk it over, and before heading out Casey helped sweeten the deal. We came back ready to buy and met Tim, Mike and Sherri. Everybody was great. Casey and Mike helped coordinate some changes with the 4Runner to get me one off the lot instead of waiting until Mid November. Sherri was very thorough and made sure we understood everything in the finance office. After everything was completed, we were so impressed we took the opportunity to trade in my wife's car for a used Rav4 hybrid and did the whole thing all over again. More

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It was a great experience for me to buy my new car in Toyota of Naperville. Absolutely professional and friendly personnel. Toyota of Naperville. Absolutely professional and friendly personnel. More

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Very helpful salesman. Spoke polish to help understand everything. Made the buying process easy and quick. Spoke polish to help understand everything. Made the buying process easy and quick. More

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I like the sales and service folks, hence been visiting since twenty years. Purchased half a dozen cars from them, and go to service as necessary. This visit was for new purchase and Chris, the manager and since twenty years. Purchased half a dozen cars from them, and go to service as necessary. This visit was for new purchase and Chris, the manager and the sales person Rich Ponulak were bunch of nice, professional and helpful folks! More

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I chose Toyota of Naperville because I googled Top Toyota Dealerships in Illinois and they came in at #1. Truly that is the case. I was not planning on buying a car right then, but the stars just seem to ali Dealerships in Illinois and they came in at #1. Truly that is the case. I was not planning on buying a car right then, but the stars just seem to align. Rich made the process very easy. I would recommend him to anyone. Thank you also to Tim and to Jack for their excellent service. They made everything very easy. Excellent Job Toyota of Naperville. More

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Richard was a pleasure right from the start. We sat and chatted about what I was looking for in a car and he showed me the hybrid version that was in transit. I was not planning on buying a ca We sat and chatted about what I was looking for in a car and he showed me the hybrid version that was in transit. I was not planning on buying a car right then and there but the stars just seem to align. I could not be more happy with the car I purchased. He answered any and all questions that I had and was understanding when it came to how hard it was trading in my Corolla. He is professional and efficient and values his customers. Thank You!!! More

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Rich Ponulak contacted me about an available Venza and worked efficiently with me on the sale of the car. He's very thorough & respectful of our time as customers. worked efficiently with me on the sale of the car. He's very thorough & respectful of our time as customers. More

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Our representative was very polite and friendly and was willing to find a compromise. Happy with our purchase willing to find a compromise. Happy with our purchase More

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