Industry Experience
8 yrs, 6 mos
Languages Spoken
English
Polish
66 Reviews
Write a Review66 Reviews of Rich Ponulak
February 19, 2023
..•:*¨¨*:•.OUTSTANDING.•:*¨¨*:•.FABULOUS.•:*¨¨*: •5* S*T*A*R•:*¨¨*: Thank you!!! ¸¸,ø¤º°`°º¤ø,¸¸,ø¤º°`°º¤ø, *** AAA+++ *** ø¤º°`°º¤ø,¸¸,ø¤º°`°º¤ø,¸¸ Purchased a new Toyota Camry, everyone was extremel S*T*A*R•:*¨¨*: Thank you!!! ¸¸,ø¤º°`°º¤ø,¸¸,ø¤º°`°º¤ø, *** AAA+++ *** ø¤º°`°º¤ø,¸¸,ø¤º°`°º¤ø,¸¸ Purchased a new Toyota Camry, everyone was extremely professional and the transaction was extremely smooth! I'd buy from them again. More
Other Employees Tagged: Casey Krakowski, Sherri Pacchiano
February 17, 2023
Very professional and friendly customer service, Richard Ponulak and Kris went above and beyond that’s why we keep coming back and recommending to others.Love my new car!!! Ponulak and Kris went above and beyond that’s why we keep coming back and recommending to others.Love my new car!!! More
Other Employees Tagged: Kris Kosinski
February 06, 2023
Rich Ponulak was great to work with! Very knowledgeable on the car. Explained all the features and answered all my questions. He didn't pressure me to make a purchase and was very patien Very knowledgeable on the car. Explained all the features and answered all my questions. He didn't pressure me to make a purchase and was very patient while I made my decision. I would definitely do business with Rich and Toyota of Naperville again! More
Other Employees Tagged: Steve Pacchiano
January 30, 2023
Rich was absolutely amazing to work with. He was very professional and patiently explained the features of the vehicle to my daughter. Would definitely recommend him and hope to buy another He was very professional and patiently explained the features of the vehicle to my daughter. Would definitely recommend him and hope to buy another car from him again. The finance manager was also very professional and made this transaction as smooth and quick as possible. More
January 24, 2023
We met Rich in 9/2022 and put in a request for a specific car. In the four months it took to get delivery of that car, Rich kept us informed of progress toward identifying and getting the exact car we wante car. In the four months it took to get delivery of that car, Rich kept us informed of progress toward identifying and getting the exact car we wanted. Rich was professional, helpful, and easy to work with during the process of getting our new vehicle. In addition, upon delivery of the car he was most helpful in explaining the features and benefits of the vehicle. We would certainly be happy to work with him for future purchases or recommend him to friends. More
December 26, 2022
Awesome. ..knowledgeable, friendly and funny..thanks Vinnie..would highly recommend..great atmosphere, no pressure! Thanks ..knowledgeable, friendly and funny..thanks Vinnie..would highly recommend..great atmosphere, no pressure! Thanks More
Other Employees Tagged: Jose Rivera, Vinnie Mannella
April 29, 2022
My experience was first rate! After having suffered through many terrible attempts to obtain a new car in this horrendous market, with dealers charging more than asking price, de After having suffered through many terrible attempts to obtain a new car in this horrendous market, with dealers charging more than asking price, demanding non refundable deposits up front to lock you into their timetable and giving me misleading information about the process of allocation, I found this dealer and was lucky enough to be assigned to Rich Ponulak. Rich explained the process and answered questions honestly and calmly. He really understood how stressful car buying is right now. He kept me updated and was entirely knowledgeable about the vehicles he sells. Not only does Toyota of Naperville sell at list price, and not more, they don’t include dealer add ons without consent ( although there was a pushy business manager who spent far to much time trying to get us to buy the extended warranty). In addition, this dealership sells more cars than any other in the Midwest, so naturally, they are allotted more cars and have first crack at the Midwest allocation . It makes the most sense to use this dealer and you won’t regret it! More
April 21, 2022
great experience from the start to delivery of my vehicle. Richard kept me updated on the delivery progress. The final and my only visit to the dealership was smooth. I felt respected all throughout vehicle. Richard kept me updated on the delivery progress. The final and my only visit to the dealership was smooth. I felt respected all throughout the process and got MSRP while all other dealers were charging extra. Thank you Richard Ponulak (sales) and Jack Fan (finance dept). More
Other Employees Tagged: Jack Fan