Rich Riehl | Page 16

Very thorough going over car at delivery. We had our own financing and did all the leg work for that- so that made the deal easier, but we were still there 4 hours for delivery. Edit to add: Our down paym financing and did all the leg work for that- so that made the deal easier, but we were still there 4 hours for delivery. Edit to add: Our down payment check the dealership LOST! I had to put a stop payment on it, and drive back to the dealership to drop off a new one almost 2 weeks later. We were owed $100 in Chevy cash that was written and signed on a "WE OWE" you slip, we had to fight to get it, and now have to drive to dealership to pick check that up. Price on vehicle was non-negotiable. We purchased the zurich interior protection package and when the seats were lifted up at delivery there was fuzz all over the floor of a brand new car- I questioned if the carpet protection was even applied because under the seats was dirty. They then applied a simple spray to the carpet under the seats while we were in the car. I'm sure you can get this done on your own after market for MUCH cheaper. Trying to coordinate times when we could pick up the car was a bit difficult- and the price we were given was for a car they didn't even have on hand, and then they said we should just go with their financing because it "would be easier" even though it was a 1/2 percent higher than the loan we had already secured from our own bank and then continued to run our credit to try and get different loans. They really didn't have to do much- we basically did all the leg work and had to stay on top of them as far as communicating with them. More

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Great customer service and shopping experience. I appreciate the easy process of purchasing a vehicle while not feeling pressured. Thanks for your help Bill/Grace. appreciate the easy process of purchasing a vehicle while not feeling pressured. Thanks for your help Bill/Grace. More

by PHANIELU18 Verified Customer Verified Customer

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Thank you for great job you did Mr bill to help me to get my new truck bravo Zulu anytime I needs another I will be glad to call you my new truck bravo Zulu anytime I needs another I will be glad to call you More

by R062474 Verified Customer Verified Customer

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I bought 150k in cars off them in under a year. Doug makes the biggest plays and he plays for the best team. I don’t even shop around I just call them because what they offer you don’t find anywhere els makes the biggest plays and he plays for the best team. I don’t even shop around I just call them because what they offer you don’t find anywhere else. I drive an hour away to deal with Doug because you can buy diesel you can’t buy consistency, efficiency, or competence and you get all three at wind gap Chevy. More

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Salesperson, Brittany was very knowledgeable about the vehicles and took care of the sale very efficiently. Thanks for your help getting me into a new vehicle so quickly in my time of need. vehicles and took care of the sale very efficiently. Thanks for your help getting me into a new vehicle so quickly in my time of need. More

by TOMW0824 Verified Customer Verified Customer

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The staff was very friendly and professional They made the car buying experience a good thing. Steven my salesmen is a great guy and work hard to get me in my truck. Thanks Steven the car buying experience a good thing. Steven my salesmen is a great guy and work hard to get me in my truck. Thanks Steven More

by DANDORWART Verified Customer Verified Customer

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Great place, Great people, it would be my first choice for my next car. My truck was clean and ready to go. Bryan explain the features in my truck very well. I was very happy. thanks for my next car. My truck was clean and ready to go. Bryan explain the features in my truck very well. I was very happy. thanks More

by ACTOPCAT Verified Customer Verified Customer

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Bryan did an excellent job. i have bought several new vehicles, at different dealerships and was always aggravated each time. i told him my expectations up front, i was never pressured and they worked to vehicles, at different dealerships and was always aggravated each time. i told him my expectations up front, i was never pressured and they worked to get me the rates i wanted. honestly it was the first time i enjoyed buying a new car. i will definitely be returning for the next purchase. J.R. listened to my personal situation and never badgered me on any of the extra warranties that would be useless to me. just gave me the best deal and got me out the door. thank you Bryan and JR. More

by CRAZYGUS330 Verified Customer Verified Customer

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Wind gap made buying a new vehicle during a pandemic a pleasure. The sales department worked closely with us over email and phone to keep our time in the dealership to the minimum the physical day of our pleasure. The sales department worked closely with us over email and phone to keep our time in the dealership to the minimum the physical day of our purchase. But they did take the time to show us our new vehicle. More

by MMMILLER492 Verified Customer Verified Customer

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Thank you for helping me with getting my new truck . Everything was good and clean! And all where friendly . Everything went smoothly! Thank you very much Everything was good and clean! And all where friendly . Everything went smoothly! Thank you very much More

by Kev88 Verified Customer Verified Customer

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