Rich Ruby
Rich Ruby at Spitzer Ford Hartville

Rich Ruby

Finance Manager

Spitzer Ford Hartville

543 W. Maple Street
Hartville, OH 44632

4.6
14 Reviews
4.6

14 Reviews

Write a Review

14 Reviews of Rich Ruby

October 01, 2025

Dealership Rating
Employee Rating

The whole process was done quickly, the salesman and others were courteous, a painless experience. More

by HNGIER
Recommend Dealer
Yes

Other Employees Tagged: Michael Sabatine, Robert Bryant

September 16, 2025

Dealership Rating
Employee Rating

Customer service was excellent beginning with our salesman, Jeff Handy who courteously greeted my wife and I upon arrival (this did not happen at other dealerships). He was friendly, helpful, honest More

by Bhamilton007
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Sabatine , Jeff Handy

Sep 16, 2025

Spitzer Ford Hartville responded

It is great to hear that you were welcomed from the beginning of your visit by Jeff and that he was very attentive and professional to you and your wife. Mike and Rich will also be thanked for their help during your visit. We remind you that our entire team is here to assist you with any of your automotive care or if you have any other vehicle needs.

September 16, 2025

Dealership Rating
Employee Rating

Great experience from start to finish. Jon Mack was exceptional, everyone involved was outstanding. I highly encourage anyone in market for a vehicle to give Spitzer a visit. More

by Skyfury2002
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Sabatine, Jonathan Mack

Sep 19, 2025

Spitzer Ford Hartville responded

We’re so pleased to know your experience was exceptional from beginning to end. Jon Mack and our entire staff take pride in making the car-buying process seamless, and your kind words are a wonderful affirmation of their efforts. Thank you for recommending us, it’s an honor to earn your trust.

August 10, 2025

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Employee Rating

Brody Giffin was such a pleasure to work with. I didn’t care for the financial guy and don’t remember his name. More

by Myrtle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brody Giffin

August 09, 2025

Dealership Rating
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Very clean, organized, welcoming, and supportive community of staff members willing to help with anything. More

by Ryley Cecil
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Geitgey, Dwayne Jones

Aug 12, 2025

Spitzer Ford Hartville responded

Our staff works closely as a community to serve our customers with nothing less than 5 star service. We are glad our clean and welcoming environment earned your recommendations and we hope we can support you again if you are in need of automotive services.

August 09, 2025

Dealership Rating
Employee Rating

My wife and I feel very comfortable shopping for vehicles at this dealership. We have worked with Brody Griffin to purchase 3 different vehicles. No high pressure! More

by twowen48
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Sabatine, Brody Giffin

Aug 12, 2025

Spitzer Ford Hartville responded

We are so grateful for your continued business with Brody and our dealership! We hope to continue providing you and your wife exceptional service for years to come. Let us know if we can be of assistance to you again.

August 09, 2025

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Employee Rating

We were met at the door and took us to Brody Giffin. Brody was very knowledgeable about the vehicles. Took time to explain things to us and We love the EcoSport. More

by Kathy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brody Giffin

Aug 12, 2025

Spitzer Ford Hartville responded

Dear Kathy, We are appreciative that you took time to leave us a review. Brody will be glad to know you are loving the EcoSport! Our staff is very knowledgeable on our vehicles and as such we are able to assist our customers in finding the perfect car for their individual needs. We hope to have an opportunity to work with again if you are ever in need of another vehicle.

August 09, 2025

Dealership Rating
Employee Rating

The Hartville Spitzer dealership, and sales rep Johnathon Mack, went the extra mile to find the vehicle I wanted. Johnathon’s knowledge of Ford products and negotiation assistance was much appreciated. Other More

by kingbill2550
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Mack, Sierra Dieble

Aug 12, 2025

Spitzer Ford Hartville responded

Our team goes the extra mile to ensure every part of purchasing a car with us is comprehendible. We do our best to help our customers negotiate fair prices on vehicles they want. Please know we are here to assist you with any questions that may arise or if you are in the market for another vehicle.

August 08, 2025

Dealership Rating
Employee Rating

One of the most comfortable amazing knowledgeable Dealerships in the northeast Ohio area. The whole team should be given a day off for all the hard work they do. Keep up the great work. More

by john.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 12, 2025

Spitzer Ford Hartville responded

Dear John, Thank you for giving us praise on our hard work! Your words encourage us to keep up the great work and help more customers have a wonderful experience when they come to our dealership. If you are ever in need of our automotive services again please know we would be honored to help you.

August 08, 2025

Dealership Rating
Employee Rating

Everyone was very polite, always listened to my needs and got me the right vehicle at the right price. More

by Don
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Geitgey, Brody Giffin , Mark clark

Aug 12, 2025

Spitzer Ford Hartville responded

Don, We are pleased to know that we were able to help you find the car that best suits your needs at the right price! Our team tries our best to ensure our customers safety and satisfaction because it is of the utmost importance to us. Contact us if you ever have any further questions or concerns. Safe travels!

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