Rich Ruby
Rich Ruby at Spitzer Ford Hartville

Rich Ruby

Finance Manager

Spitzer Ford Hartville

543 W. Maple Street
Hartville, OH 44632

4.7
23 Reviews
4.7

23 Reviews

Write a Review

23 Reviews of Rich Ruby

March 29, 2026

Dealership Rating
Employee Rating

Jonathan spent a lot of time with me test driving several vehicles and explaining amenities. Michael worked with me in order to make a deal. More

by DORSBURN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Sabatine, Jonathan Mack

Mar 30, 2026

Spitzer Ford Hartville responded

Thank you for choosing us for your new Ford. We’re glad Jonathan took the time to walk you through all the amenities and that Michael could help finalize your deal.

March 11, 2026

Dealership Rating
Employee Rating

The people I have dealt with have been very good at explaining different options available to me. They don't leave me waiting for very long while they go to get answers to questions I had. More

by ISNERPDI
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Sabatine, Brody Giffin

Mar 11, 2026

Spitzer Ford Hartville responded

It’s great to hear our team helped you explore all the options for your new Ford and answered your questions without keeping you waiting. We know your time is valuable so we work to stay responsive. Enjoy your Ford and feel free to reach out if anything else comes up.

February 11, 2026

Dealership Rating
Employee Rating

Robert and David worked to get what I wanted, and delivered. Even down to the paperwork, easy,and fast transaction. Great job! More

by WJNELSONIV
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 11, 2026

Spitzer Ford Hartville responded

It’s great to hear our team secured the Ford you wanted and made the paperwork process smooth and efficient. Congratulations on your new Ford and thank you for sharing your experience.

February 05, 2026

Dealership Rating
Employee Rating

Quick and easy process dealing with everyone at the dealership. No hassles and they made the deal happen in record time. More

by GREG.POLING
Recommend Dealer
Yes

Other Employees Tagged: Michael Sabatine, Zachary Koval

Feb 05, 2026

Spitzer Ford Hartville responded

It’s great to hear Michael and our team were able to provide quick, hassle-free service for your Audi S5 in record time. Thank you for the 5-star review and for trusting us to care for your vehicle.

January 29, 2026

Dealership Rating
Employee Rating

Truck had so many issues when I bought it. I will never recommend Spitzer to anyone I know. Sierra never gets back with you. Rear defogger is broken Running boards don't work properly Doo More

by Betty Miller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Sierra Dieble, Brandon Adorisio , Brody sold me the vehicle

Feb 02, 2026

Spitzer Ford Hartville responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention. We would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

Feb 02, 2026

Spitzer Ford Hartville responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention. We would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

December 12, 2025

Dealership Rating
Employee Rating

No problem ever. All have been so nice, helpful and knowledgeable. I’ve had to walk away from several other dealerships. It’s nice to feel I can trust the people at H More

by NORMRANKIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 12, 2025

Spitzer Ford Hartville responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 04, 2025

Dealership Rating
Employee Rating

I was greeted by Jeff Handy when I arrived at Spitzer Ford Hartville. I told him what I was looking for in a vehicle, and he found it quickly. He didn’t try to sell me something I didn’t want or need. More

by Mark
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Sabatine , Jeffrey Handy

Dec 04, 2025

Spitzer Ford Hartville responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Spitzer Ford Hartville are glad to have you as a customer.

November 21, 2025

Dealership Rating
Employee Rating

Dealership was personal, helpful and professional. Jeff Handy was my sales person and was attentive to my needs from the moment I arrived on the lot. He was personable, knowledgeable and assured my sa More

by 1829camelBrad
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Sabatine, Brandon Adorisio , Jeffrey Handy

Nov 21, 2025

Spitzer Ford Hartville responded

Thank you so much for choosing Spitzer Ford Hartville! Please let us know if we can be of any more assistance.

October 31, 2025

Dealership Rating
Employee Rating

Excellent service and friendly staff. Explained all the features of my new car and left me with no unanswered questions. More

by MAGEITGEY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 31, 2025

Spitzer Ford Hartville responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

October 01, 2025

Dealership Rating
Employee Rating

The whole process was done quickly, the salesman and others were courteous, a painless experience. More

by HNGIER
Recommend Dealer
Yes

Other Employees Tagged: Michael Sabatine, Robert Bryant

1

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