Rich Ruby

The people I have dealt with have been very good at explaining different options available to me. They don't leave me waiting for very long while they go to get answers to questions I had. explaining different options available to me. They don't leave me waiting for very long while they go to get answers to questions I had. More

by ISNERPDI Verified Customer Verified Customer

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Robert and David worked to get what I wanted, and delivered. Even down to the paperwork, easy,and fast transaction. Great job! delivered. Even down to the paperwork, easy,and fast transaction. Great job! More

by WJNELSONIV Verified Customer Verified Customer

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Quick and easy process dealing with everyone at the dealership. No hassles and they made the deal happen in record time. dealership. No hassles and they made the deal happen in record time. More

by GREG.POLING Verified Customer Verified Customer

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Truck had so many issues when I bought it. I will never recommend Spitzer to anyone I know. Sierra never gets back with you. Rear defogger is broken Running boards don't work properly Doo I will never recommend Spitzer to anyone I know. Sierra never gets back with you. Rear defogger is broken Running boards don't work properly Door locks don't work Steering column was bad Rotors bad IWE's bad I can go on...... You can keep the truck. It's at your dealership AGAIN in Hartville. Battery won't hold a charge. A brand new battery I had to buy. More

by Betty Miller Verified Customer Verified Customer

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No problem ever. All have been so nice, helpful and knowledgeable. I’ve had to walk away from several other dealerships. It’s nice to feel I can trust the people at H All have been so nice, helpful and knowledgeable. I’ve had to walk away from several other dealerships. It’s nice to feel I can trust the people at Hartville Spitzer Ford. More

by NORMRANKIN Verified Customer Verified Customer

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I was greeted by Jeff Handy when I arrived at Spitzer Ford Hartville. I told him what I was looking for in a vehicle, and he found it quickly. He didn’t try to sell me something I didn’t want or need. Ford Hartville. I told him what I was looking for in a vehicle, and he found it quickly. He didn’t try to sell me something I didn’t want or need. Jeff is knowledgeable and assured my satisfaction. My car-buying experience was outstanding from start to finish thanks to Jeff Handy and the Spitzer Ford Hartville team. This is the second vehicle that I purchased from Spitzer. I have found that Spitzer is a dealership that treats its customers right. More

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Dealership was personal, helpful and professional. Jeff Handy was my sales person and was attentive to my needs from the moment I arrived on the lot. He was personable, knowledgeable and assured my sa Jeff Handy was my sales person and was attentive to my needs from the moment I arrived on the lot. He was personable, knowledgeable and assured my satisfaction start to finish. I really appreciated the way the whole team worked together to meet my needs and assure that I was happy with the purchase of my new truck. I highly recommend doing business with Jeff Handy and Spitzer Ford Hartville! More

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Excellent service and friendly staff. Explained all the features of my new car and left me with no unanswered questions. Explained all the features of my new car and left me with no unanswered questions. More

by MAGEITGEY Verified Customer Verified Customer

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The whole process was done quickly, the salesman and others were courteous, a painless experience. others were courteous, a painless experience. More

by HNGIER Verified Customer Verified Customer

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Customer service was excellent beginning with our salesman, Jeff Handy who courteously greeted my wife and I upon arrival (this did not happen at other dealerships). He was friendly, helpful, honest salesman, Jeff Handy who courteously greeted my wife and I upon arrival (this did not happen at other dealerships). He was friendly, helpful, honest and guided us every step of the way throughout the buying process. Jeff, Mike and Rich were very professional and respectful during our negotiations, ensuring we were completely satisfied with the purchase of our 2025 Ford Maverick. I highly recommend Jeff Handy and Spitzer Ford Hartville! More

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