Rich Small
Rich Small at Schaller Honda

Rich Small | Page 5

Sales & Leasing Consultant

Schaller Honda

1 Veterans Dr
New Britain, CT 06051

4.9
71 Reviews
4.9

71 Reviews

Write a Review

71 Reviews of Rich Small

September 29, 2024

Dealership Rating
Employee Rating

I had a very enjoyable experience. Everyone was great and super helpful. I would recommend people to come here. More

by jennifercarta81
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dylan Celone

Sep 29, 2024

Schaller Honda responded

Jennifer, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

September 07, 2024

Dealership Rating
Employee Rating

Great customer service, knowledgeable and very helpful on making the right decision for your wallet & family. More

by chanteliaskyxo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dylan Celone, Megan Marquis , Amanda (5stars)

Sep 09, 2024

Schaller Honda responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

September 06, 2024

Dealership Rating
Employee Rating

I was not told that I the shuttle could not take me back home due to the mileage. This was not a problem before and was not communicated to me before coming in for service. I made my appointment online and More

by garyterni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Yira 'GiGi' Roldan

Sep 06, 2024

Schaller Honda responded

Providing a positive experience is our top priority, Gary, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

August 30, 2024

Dealership Rating
Employee Rating

This has always been my go to dealership. We have bought at least eight plus cars as a family here and it's my choice every time I need to look for a vehicle for myself or a family member or f More

by perezcruz67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Boucher, Frank Williams

Aug 30, 2024

Schaller Honda responded

Cruz, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Richard, Michael, and our team, and we look forward to working with you again.

August 01, 2024

Dealership Rating
Employee Rating

Not bad all went well. I was able to go home in a safely time. More

by jose.vigo6374
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 02, 2024

Schaller Honda responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon.

August 01, 2024

Dealership Rating
Employee Rating

Dylan is a fantastic manager and pays attention to his customers and all the details requested. Thank-you for the great service oil change check up visit. Please let Dylan know how much I appreciate his p More

by MNAGY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 01, 2024

Schaller Honda responded

Thank you for your business and this review. We're happy to hear that Dylan and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 07, 2024

Dealership Rating
Employee Rating

Richard was very helpful and a thoughtful salesperson. I would highly recommend him to family and friends More

by elizabeth_lamonica
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dylan Celone, Frank Williams

Jun 07, 2024

Schaller Honda responded

Thanks, Elizabeth, for your feedback on your recent visit to Schaller Honda. It's great to hear that Richard was able to assist you and that you had such a positive experience.

June 02, 2024

Dealership Rating
Employee Rating

Everyone was professional and friendly. Richard Small took a very long time with me explaining all of the car’s features, especially how to regulate the electronic part. More

by jloewi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Amber Centofanti, JJ Jinks

Jun 03, 2024

Schaller Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Richard delivered such a great experience!

April 19, 2024

Dealership Rating
Employee Rating

Rich Small was great to work with. Thank you Schaller for being able to arrange a same day deal. More

by jbeal1418
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 22, 2024

Schaller Honda responded

Thank you for sharing your experience with us! We're happy to hear it went well working with Rich and our team. We appreciate your feedback and look forward to having you as a customer!

April 09, 2024

Dealership Rating
Employee Rating

Friendly, Helpful, Knowledgeable, Excellent Customer Experience, Consultative, Professional, Vegan Seats Available, Efficient, Smooth, Easy Quick More

by evamagnuszewski
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dylan Celone, Fred Pliskin, Frank Williams , Tyler Wagoner

Apr 10, 2024

Schaller Honda responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, Eva, please do not hesitate to let us know. We are always happy to help!

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