Richard Castillo | Page 4

I always reach out to Richard every time I go to Toyota. He helps me save money and time to get back to whatever I need to do. I think I found the best service representative not only in Toyota but in all c He helps me save money and time to get back to whatever I need to do. I think I found the best service representative not only in Toyota but in all car dealers that I'd been to in America. More

Report | Print

Thank you and great service and will come back when it time to next serbice time to next serbice More

by USAF THUNDERBIRD Verified Customer Verified Customer

Report | Print

Toyota is a Great Dealership, About Richard Castillo his one of the best Service Consultant in toyota Henderson amd he knows what his doing amd explained everything to Customer one of the best Service Consultant in toyota Henderson amd he knows what his doing amd explained everything to Customer More

by WILSONTELMO_36 Verified Customer Verified Customer

Report | Print

Mr. Castillo was very professional and courteous. He kept me apprised of what was happening and of the costs involved. I am very satisfied with the way I was treated and how the services were performed kept me apprised of what was happening and of the costs involved. I am very satisfied with the way I was treated and how the services were performed. More

by srspinner Verified Customer Verified Customer

Report | Print

Richard is AMAZING and always takes to best care of my car. He is the reason I return to the dealership time and time again. He represents Findley in the most knowledgeable, professional, caring way I car. He is the reason I return to the dealership time and time again. He represents Findley in the most knowledgeable, professional, caring way I have ever seen at ANY dealership. More

by TERRI.ESTRADA Verified Customer Verified Customer

Report | Print

I’ve always had respect for John Barr and what he has done with Findlay Toyota you can add Richard to that list. done with Findlay Toyota you can add Richard to that list. More

by RAYMAN27 Verified Customer Verified Customer

Report | Print

Came in for a Green Service and left with a new Torque Mount and a new CV boot. Unfortunately these things are going to break down. It’s a 2013 Venza. I love this SUV and I really haven’t had any issue Mount and a new CV boot. Unfortunately these things are going to break down. It’s a 2013 Venza. I love this SUV and I really haven’t had any issues with this vehicle. More

Report | Print

I found Richard Castillo friendly and efficient in taking care of my recall repair. It was a comfortable wait in the customer waiting area. care of my recall repair. It was a comfortable wait in the customer waiting area. More

by LYNNODO Verified Customer Verified Customer

Report | Print

Trash bad customer service from the front office Lady trash the way she treats customers trash the way she treats customers More

by ERVIN.MCQUEEN Verified Customer Verified Customer

Report | Print

I went in because my "low tire" icon was on. A large screw type nail was found to be the culprit and because of the angle, a patch job would not work. Richard was very helpful. The tire I wan A large screw type nail was found to be the culprit and because of the angle, a patch job would not work. Richard was very helpful. The tire I wanted was not in stock but he found one that could be delivered the next morning. Leaving my car at the dealership gave me no transportation for the evening. He comped me a rental. I was on my way and returned the next afternoon to retrieve my car with its new tire. However, I do miss the free car wash option that you once offered. More

by JHM440 Verified Customer Verified Customer

Report | Print