Richard Chila
Richard Chila at Del Toyota

Richard Chila | Page 7

Sales Manager

Del Toyota

2945 E Lincoln Hwy
Thorndale, PA 19372

Contact Me
4.2
81 Reviews

Industry Experience

32 yrs, 5 mos

4.2

81 Reviews

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81 Reviews of Richard Chila

June 30, 2021

Dealership Rating
Employee Rating

The sales man was nice and courteous but they didnt give any discount on the MSRP price and the lian rate was not the best More

by MMAKIA
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nikki Dougherty, Joshua Leach

Jul 02, 2021

Del Toyota responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 19, 2021

Dealership Rating
Employee Rating

The whole visit was an easy deal. No hassle and professionally presented. The car is awesome. I'm still learning how to use all options on the dashboard. Thanks for your help in getting me to exper More

by Gerri Capri
Recommend Dealer
Yes

Other Employees Tagged: Josh Albright, Julian Castellanos , Nick Abbattista, Connor Christman, Al Demsky, Patrick Donlon, Nikki Dougherty, Adam Dubrow, Joshua Leach

Jun 22, 2021

Del Toyota responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 17, 2021

Dealership Rating
Employee Rating

Nice and quick. No pressure. Easy going and smooth. Highly recommend. Not even finance tried pressuring us into buying all the extras. Definitely coming back for my next vehicle More

by WALIDHOBLOS1952
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Josh Albright, Julian Castellanos , Nick Abbattista, Connor Christman, Al Demsky, Patrick Donlon, Nikki Dougherty, Adam Dubrow, Joshua Leach

Jun 21, 2021

Del Toyota responded

Thank you for your kind words and congratulations on your new car! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

May 24, 2021

Dealership Rating
Employee Rating

Meet dealership was at their 40 th anniversary day. Everyone was participating by wearing tee shirt and having their smile served with their best manners. More

by Lindayoungstrom
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 25, 2021

Del Toyota responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

April 19, 2021

Dealership Rating
Employee Rating

Helped us out with a bad situation. At first was complicated but they put there best foot forward and resolved the old issue and we walked out with a new vehicle. More

by CM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mitch Weiss

Apr 19, 2021

Del Toyota responded

Thank you for taking the time to write this review. Our highest priority is satisfying our guests and we are delighted to know that our team made sure your concern was addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

April 03, 2021

Dealership Rating
Employee Rating

They gave me the best attention when I got to dealer till a left the process was really fast too I think I’m staying with Toyota forever More

by MIGUELADAMES29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Josh Albright, Antonio Fernandez , Nick Abbattista, Connor Christman, Al Demsky, Patrick Donlon, Nikki Dougherty, Adam Dubrow, Joshua Leach

Apr 06, 2021

Del Toyota responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. We will be sure to share your feedback with the team. Please let us know if we can ever help you in the future. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

March 31, 2021

Dealership Rating
Employee Rating

The Del Dealership should be commended for their staff who work as a team to provide the customer with the best deal and customer satisfaction. More

by JFRISOLI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sean Karkoska, Heather Karkoska, Brian Sweet , Nikki Dougherty, Carlos Roman jr, Algernae Bookman

Apr 05, 2021

Del Toyota responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

February 27, 2021

Dealership Rating
Employee Rating

Help you keep a close eye on maintaining your car and providing a safe and comfortable waiting area. Very easy drop off and service area More

by GRAVENO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ed Pritchard, Amr Rizk

Mar 02, 2021

Del Toyota responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

February 06, 2021

Dealership Rating
Employee Rating

Gavin helped me decide and make sure my payments were comfortable for me so I felt confident in my purchase and Josh was so helpful and friendly when explaining my car to me after I purchased to help sol More

by Scchambers18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Martin C. Fusselman, Miguel Pichardo, Brian Sweet , Ben Gomez, Gavin Grosshanten, Shawn Krause, Joshua Leach, Steve Musser, Derek Thrailkill

Feb 09, 2021

Del Toyota responded

Your great feedback truly made our day! We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

January 07, 2021

Dealership Rating
Employee Rating

I came in for a recall and it was fixed. But I also asked Del to look at my back window which would not go up. They said everything needed to be replaced and it would be $1400. I knew they were not b More

by Bbogie1973
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Morry Jeffords, Nick Olson, Heather Karkoska , Connor Christman, Chelsea Cirino, Al Demsky, Patrick Donlon, Nikki Dougherty

Jan 11, 2021

Del Toyota responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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