Richard Cirami

Think before you buy here! When they have sold you a car they won't provide you help after they have delivered the car. We bought a Honda certified used car. We looked at the When they have sold you a car they won't provide you help after they have delivered the car. We bought a Honda certified used car. We looked at the car before it has been detailed and had gone through the shop. They said that anything that's not up to par would be repaired or replace when it's a Honda certified car, as well as before it gets delivered it will get detailed and polished. A $600 detail job. Which is charged to you at the end $695 dealership prep fee On the drive home the visor on the drivers side was falling down. Which is a very easy fix. We called them when we got home to let them know this. All I asked for is for them to supply a replacement part. I can install it. They declined helping. The car wasn't detailed very well. The paint wasnt polished! It feels gritty like theres sand in it. First time it rained the grit on the window was so bad that the wipers make a horrible noise. The lady in the business office was rude and disrespectful to my 83 year old mother who's was the one who was buying the car. Be very aware this dealership won't help you after they have made the sale . I'm sure they are going to add a reply to this saying , something about please contact us , we will be willing to help ...etc. But I have tried to get help already and got nothing More

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We have been leasing from North Shore Honda for over a decade; if you want a no hassle, no selling unnecessary upgrades and excellent customer service, travel the extra miles (like we do although we have decade; if you want a no hassle, no selling unnecessary upgrades and excellent customer service, travel the extra miles (like we do although we have a closer one in our town) and you won’t regret it! I had another positive experience two days ago buying off my son’s leased car. There were some issues we had(which I won’t bore you with) which would have made it impossible for us to buy off the leased car. The finance manger, Mr Rich Cirami, went above and beyond, and made this impossible transaction possible. He spent over an hour trying to find ways to make the process easy and smooth for us, while my head was reeling! Not once did he try to sell anything extra and I literally had to ask him I needed comprehensive warranty and tire warranty( yeah, we have had to go through many of those!) for my son. Rich, thank you for your kindness and empathy towards me and my family. We will never forget it! See you soon for two more!!!! More

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Still waiting for someone to contact us for an over payment of 1200. After an agreed upon lease payment and final cost owed with Corey and Roy, I was raked over the coals by the finance department for payment of 1200. After an agreed upon lease payment and final cost owed with Corey and Roy, I was raked over the coals by the finance department for an extra out of pocket cost of 1200. Deceitful and dishonest dealership that doesn’t have the decency to call back clients, but run after them in the parking lot to apologize for the misbehavior of their finance department. Stay clear of this dealership, I wish I read all the reviews before going here. More

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GREAT SERVICE. I CAN'T COMPLAINT AT ALL. THEY ARE VERY KIND AND MUST OF ALL YOU ALWAYS HAVE SOMEONE GETTING YOU INFORMED OF EVERY STEP OF YOUR PROCESS. I CAN'T COMPLAINT AT ALL. THEY ARE VERY KIND AND MUST OF ALL YOU ALWAYS HAVE SOMEONE GETTING YOU INFORMED OF EVERY STEP OF YOUR PROCESS. More

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I had a good experience at this dealership, and I bought my Honda CRV the same day. It runs great, and I am satisfied. my Honda CRV the same day. It runs great, and I am satisfied. More

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Everyone was helpful and knowledgeable, they had a large selection of cars for me to choose from selection of cars for me to choose from More

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My son and I bought a preowned car for my son last week. We could not be happier . Noel, the salesman was extremely helpful. We never felt pressured and he made us feel at ease. We found a great car . NS Ho We could not be happier . Noel, the salesman was extremely helpful. We never felt pressured and he made us feel at ease. We found a great car . NS Honda even allowed us to have the car checked out at my mechsnics shop about 2 miles away. The car checked out perfectly. Closing on the purchase was a breeze and there were no hidden costs. The price we discussed was the price we paid. I have been to other dealerships where they quote you a price and when you sit down to finalize, you find out there are thousands of dollars in hidden costs that they omitted when discussing price. You will not have that experience with NS Honda. Wonderful and stress free purchase. More

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Excellent dealership. Professional and knowledgeable. Made me feel welcomed. Went out of their way to make me happy Professional and knowledgeable. Made me feel welcomed. Went out of their way to make me happy More

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Most honest. Best service I've ever been to. Very trustworthy dealership. Extremely friendly. They really know what they're doing Best service I've ever been to. Very trustworthy dealership. Extremely friendly. They really know what they're doing More

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I appreciated an early wait for appointment, quick and friendly service. The shop looked clean and organized, I’m a car enthusiast so this means a lot to me. I will recommend North Shore Honda! friendly service. The shop looked clean and organized, I’m a car enthusiast so this means a lot to me. I will recommend North Shore Honda! More

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