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Richard Cross
Richard Cross, Subaru Certified Sales Consultant, Herb Gordon Subaru
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Richard Cross

Subaru Certified Sales Consultant

Herb Gordon Subaru

3161 Automobile Blvd
Silver Spring, MD 20904

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3 Reviews of Richard Cross

September 11, 2018

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"Herb Gordon Subaru "

- Balthazar

My experience with Subaru has been gained over the course of over twenty years, and six vehicles. Each generation of Subaru motor car has included current safety technology, as well as the reliability that comes with quality components and manufacturing. In the recent past, I have been very pleased with the availability of “Eye Sight,” blind-spot sensors and warning devices, and other enhancements that caused me to purchase replacement vehicles earlier that I would have otherwise traded in my existing car. The Service Department at Herb Gordon Subaru has consistently been at the top of their game. They have always been eager to correct any problems I have experienced. Over the years and several cars, I can attest that they handle routine service and maintenance matters with the same courtesy and enthusiasm as when the car was driven off the showroom floor. I choose to deal with Herb Gordon Subaru, which is not the nearest dealership to my home, because of the consistent good value I receive from my trade-in, the professional manner in which the financial transactions are handled, and the reliable, courteous, and accurate service they provide after the sale.

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Yes
Sep 14, 2018

Herb Gordon Subaru responded

Balthazar, thank you for your kind review; we are happy to pass along your comments to the team here at Herb Gordon Subaru! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 06, 2018

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"Satisfaction"

- Edward Silverstein

Purchased a new Forester from HG through Richard Cross who we found to be extremely helpful. He was patient and totally disclosed everything so that there were no surprises at the closing.

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Yes
Jan 08, 2018

Herb Gordon Subaru responded

Edward, we are so pleased you enjoyed your visit to Herb Gordon Subaru! We know you will love your new car! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 31, 2017

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"very pleasant, there was no pressure from Rich."

- subaruguy

Very helpful and convincing talk. Rich explained in detail all the features and answered all questions of doubt. His explanation regarding financing aspects was very helpful.

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Yes
Dec 29, 2017

Herb Gordon Subaru responded

Hello! Herb Gordon Subaru would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we’ve succeeded. I will be sure to share your feedback with Richard Cross and the team! Thank you again for your review.

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