Richard Gruber

Shelby, Mikell, and Richard were very pleasant to deal with and delivered the car to me hours away once it was ready! with and delivered the car to me hours away once it was ready! More

by Aerjones6 Verified Customer Verified Customer

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I found this dealership to be very unprofessional and short on information about the car. To start with it was misrepresented the concerns and questions I had were not answered .All the salesman wanted short on information about the car. To start with it was misrepresented the concerns and questions I had were not answered .All the salesman wanted to do was to give me an out the door price which was not the same price as was supposed to be the OTD price. the contract asked if I had been given the time to look it over and understand it.. I was not given the time to do that. After I got home the next day and read the contract, there were some items that I did not feel like I should be charged for. I called the dealership and talked to the sales manager about the issues in question and he said that he would look over the contract and call me back. he failed to call me back and I had to call back the third time before I was able to speak with the S.M. He told me that it was a done deal and that lt was not subject to debate. I worked in sales for 40 years and i never had to pressure anyone or misrepresent my product to make a sale. Enen after telling the salesman that I felt I was being pressured nothing changed. so whatever you do. steer clear of Sullivan Cad.& Buick. More

by hloyed2014 Verified Customer Verified Customer

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I take our vehicle to be serviced only to the dealership. Our vehicle was sold to us as a CPO. Later, we found out that the vehicle was not CPO, and it had been incurred into a moderate to major vehicle dama Our vehicle was sold to us as a CPO. Later, we found out that the vehicle was not CPO, and it had been incurred into a moderate to major vehicle damage. The dealership never informed us of a Carfax prior to purchase with the exception that they emphasized that the vehicle was CPO. Will never do business with the dealership however, the customer service at the service center is outstanding. More

by PONCEDUDE Verified Customer Verified Customer

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In 45 years of car buying, this was by far the easiest process yet. Was offered a very fair price on our trade, quickly came to terms for our purchase, and they beat our pre-qualified interest rate. Car process yet. Was offered a very fair price on our trade, quickly came to terms for our purchase, and they beat our pre-qualified interest rate. Car was detailed and topped off before we arrived. All the paperwork was ready, and final price was actually a bit lower than what we had intended to pay. Rick and Chris took great care of us. Well worth the 125 mile trip. Thanks! More

by mrpilot001 Verified Customer Verified Customer

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All employees were pleasant and easy to work with during the the buying and negotiating phases sales person knew the vehicle details the the buying and negotiating phases sales person knew the vehicle details More

by DENNIS_BERTON Verified Customer Verified Customer

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Friendly and knowledgeable, lots of choices on vehicles, Still need more time before a definite answer.. Still need more time before a definite answer.. More

by Reggie Verified Customer Verified Customer

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Professional and friendly service staff and very fast and reliable service. The sales staff is outstanding! reliable service. The sales staff is outstanding! More

by alanleslie.2011 Verified Customer Verified Customer

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Been dealing with Sullivan for 17 years no complaints. Always took care of me and my vehicles. Always took care of me and my vehicles. More

by DEET655 Verified Customer Verified Customer

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I had a very nice experience purchasing my vehicle from Sullivan Cadillac. My salesperson Hailey was very professional and pleasant to work with, and even gave me a ride to drop off my rental car after we Sullivan Cadillac. My salesperson Hailey was very professional and pleasant to work with, and even gave me a ride to drop off my rental car after we finished the sale. The GM Rich was also nice to talk to and I felt they offered me a fair deal. Two thumbs up for Sullivan Cadillac and all the staff. More

by itprofessional Verified Customer Verified Customer

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I’ve had a great experience with this dealership. . I do think that when I made the appointment for my 2025 1st oil change & check up my service person should mention it could take up to 3 hours, wo . I do think that when I made the appointment for my 2025 1st oil change & check up my service person should mention it could take up to 3 hours, would you like to reserve our complimentary vehicle? Or just say the length of time. I had several details that I didn’t know but after 3+ hours they didn’t even address my questions in reference to my vehicle. Thanks More

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