Richard LaRussa
Richard LaRussa at Toyota of Scranton

Richard LaRussa | Page 11

Finance Director

Toyota of Scranton

3400 N Main Ave
Scranton, PA 18508

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4.9
321 Reviews
4.9

321 Reviews

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321 Reviews of Richard LaRussa

May 31, 2022

Dealership Rating
Employee Rating

Sale was easy, no pressure, communication with salesman was very good. I would recommend the dealer if you are looking for a Toyota. More

by TIMCRAVEN02
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Doug Stahl , George Zepherin, Patrick Rogers

Jun 01, 2022

Toyota of Scranton responded

Tim,. Thank you for taking the time to provide feedback on your recent sales experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Mary Jo Preno VP Customer Experience Toyota of Scranton mjpreno@tsofs.com

May 31, 2022

Dealership Rating
Employee Rating

I had an excellent experience with buying my new car! Everyone who was involved in the process was professional, courteous, and kind! They all went above and beyond to help me get in the car of my dreams More

by HOLLY.RODRIGUEZ1974
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alan Aimer, Kevin Cloud, Kevin Morrow, George Zepherin

Jun 01, 2022

Toyota of Scranton responded

Holly, Thank you for taking the time to provide feedback on your recent sales experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Mary Jo Preno VP Customer Experience Toyota of Scranton mjpreno@tsofs.com

May 18, 2022

Dealership Rating
Employee Rating

Show room is beautiful impressed with the waiting area also impressed with staff and Management More

by JOSEPHDEPAOLO3
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jordan Printz, james Brown , George Zepherin

May 18, 2022

Toyota of Scranton responded

JOSEPHDEPAOLO3, Thank you for taking the time to provide feedback on your recent sales experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Mary Jo Preno VP Customer Experience Toyota of Scranton mjpreno@tsofs.com 570-702-8776

May 17, 2022

Dealership Rating
Employee Rating

They where very kind and very helpful. I would definitely buy another vehicle from here and recommend to family and friends. Thank you for such a great experience in buying my car! I love More

by JENNIFER092405
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marco Valenti , Maxx Broden

May 17, 2022

Toyota of Scranton responded

JENNIFER092405, Thank you for taking the time to provide feedback on your recent sales experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Mary Jo Preno VP Customer Experience Toyota of Scranton mjpreno@tsofs.com 570-702-8776

May 03, 2022

Dealership Rating
Employee Rating

I like the people that work there they really polite and they help you as much they can. they are really patient and they make you get what u want and they make it possible More

by JAN_ROMAN2
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marco Valenti , Jack sale department

May 03, 2022

Toyota of Scranton responded

JAN_ROMAN2, Thank you for taking the time to provide feedback on your recent sales experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, MARY JO YANUSAUSKAS Vice President Guest Experience Toyota of Scranton mjpreno@tsofs.com 570.702.8776

April 25, 2022

Dealership Rating
Employee Rating

Can't say a single bad thing about this dealership. Very clean friendly environment apparently they are doing all things correctly if this is not my 1st vehicle off them More

by CassieHayes92004
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Cali, Joe Mercado Jr, George Zepherin

Apr 26, 2022

Toyota of Scranton responded

Hi Cassie, Thank you for taking the time to provide feedback on your recent sales experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We all appreciate your loyalty to our dealership. We appreciate your business and value you as a customer. Sincerely, Mary Jo Preno VP Customer Experience Toyota of Scranton mjpreno@tsofs.com 570-702-8776

April 24, 2022

Dealership Rating
Employee Rating

Toyota has been my go to for the past 3 years. this is my 5th vehicle off them and I will continue to purchase for years to come.Joe was my salesman for all 5 . I also delt with Ryan and Rich in fi More

by CassieHayes92004
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Cali, Joe Mercado Jr, George Zepherin

April 20, 2022

Dealership Rating
Employee Rating

I have purchased my third vehicle from Toyota of Scranton now. Every single employee that I’ve encountered has been friendly, patient, professional, knowledgeable, welcoming… the list is endless. I truly fe More

by kylah
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jammie Marcen, Tara Perri , Corey Boynton, Howard Sweeny

Apr 21, 2022

Toyota of Scranton responded

kylah, Thank you for taking the time to provide feedback on your recent sales experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. Thank you for your loyalty to our dealership...it is appreciated. We appreciate your business and value you as a customer. Sincerely, Mary Jo Preno VP Customer Experience Toyota of Scranton mjpreno@tsofs.com 570-702-8776

April 18, 2022

Dealership Rating
Employee Rating

Clean environment, friendly staff, always felt important, listened well, always available and responsive to questions and or concerns More

by JMWAGNON
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Corey Boynton

Apr 18, 2022

Toyota of Scranton responded

Thank you for taking the time to provide feedback on your recent sales experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Mary Jo Preno VP Customer Experience Toyota of Scranton mjpreno@tsofs.com 570-702-8776

April 13, 2022

Dealership Rating
Employee Rating

Great customer service. Easy and quick to deal with. Will purchase my next vehicle there. More

by CHIEFSCOTTCARNEY
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Howard Sweeny

Apr 13, 2022

Toyota of Scranton responded

CHIEFSCOTTCARNEY, Thank you for taking the time to let us know about your buying experience. We are delighted you are pleased. Enjoy your new vehicle. Take care, Mary Jo Preno VP Guest Experience mjpreno@tsofs.com

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