Richard Levi
Richard Levi at Capital Toyota, Inc.

Richard Levi

Toyota Service Advisor 423-892-0661

Capital Toyota, Inc.

5808 Lee Highway
Chattanooga, TN 37421

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4.8
127 Reviews
4.8

127 Reviews

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127 Reviews of Richard Levi

May 16, 2025

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Employee Rating

Richard Levi at Capital Toyota is an excellent Service Manager, who knows his clients and their vehicles. As usual, Richard greeted me by my name and asked which Toyota vehicle would they be serving today More

by Sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sandy Leamon, Luis Valdes

May 19, 2025

Capital Toyota, Inc. responded

Hi Sam, Thank you so much for your wonderful feedback! We’re thrilled to hear that Richard and our service team provided such personalized and efficient care. Knowing that Richard remembers you by name and gets you in and out quickly is exactly the kind of experience we aim to deliver every time. We’ll be sure to share your kind words with Richard and the mechanics — they’ll be so encouraged to hear how much you appreciate their hard work! Thanks again for choosing Capital Toyota. We look forward to serving you and your 4Runner for many miles to come!

May 08, 2025

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Great service. Organized efficient and timely. I scheduled an appointment and they got me in and out in no time. Great work! More

by Cash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 08, 2025

Capital Toyota, Inc. responded

Thank you so much for your kind words! We're thrilled to hear that your visit was smooth and efficient, just the way it should be. Our team takes great pride in providing timely service with care and attention to every detail. We truly appreciate you choosing us and look forward to welcoming you back again soon!

March 24, 2025

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Bought a brand new LAND CRUISER and the dealer left bolts missing or loose. I will not be back here More

by Hayden purcell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Mar 31, 2025

Capital Toyota, Inc. responded

Thank you for your feedback. We truly value your business and are sorry to hear about your experience. Our goal is always to provide exceptional service, and we’d love the opportunity to make things right. Please reach out to our Service Manager at your earliest convenience so we can address your concerns. We look forward to speaking with you and finding a resolution 423-892-0661

February 27, 2025

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Friendly, courteous, knowledgeable staff. Car was serviced in approximately 30 minutes. Comfortable waiting room with TV More

by harold8326
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Chris Smith

Feb 28, 2025

Capital Toyota, Inc. responded

Thank you, Harold! We’re happy to hear that you had a great experience with our friendly and knowledgeable team. We strive to provide efficient service while ensuring our customers are comfortable. We appreciate your support and look forward to seeing you next time!

February 20, 2025

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Went in at 10 am for recalled fuel pump swap. They were done in an hour and a half. I appreciated the urgency. More

by milledgeman
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 28, 2025

Capital Toyota, Inc. responded

Thank you for sharing your experience! We're so glad to hear that we were able to take care of your recall service quickly and efficiently. We always strive to provide timely service and appreciate your recognition of our urgency. If you ever need anything else, we’re here for you!

January 17, 2025

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Incredible Empoyees and top notch service! I don’t even consider a different dealership due to the quality of the Service Department. More

by Bonnie Blalock
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jan 20, 2025

Capital Toyota, Inc. responded

Thank you Bonnie, so much for your kind words and loyalty to Capital Toyota! We’re thrilled to hear that our incredible employees and top-notch service have made such a positive impression on you. Your trust and confidence in our Service Department mean the world to us, and we’re honored to be your go-to dealership. If there’s ever anything you need, please don’t hesitate to reach out. We look forward to continuing to provide you with the exceptional service you deserve!

January 03, 2025

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Got in promptly. Finished quicker than expected. Comfortable waiting area. Courteous staff. My 60k mile service was almost $1000, could have run it through a car More

by Sjbethay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 07, 2025

Capital Toyota, Inc. responded

Thank you for your feedback! We’re pleased to hear that your service was completed promptly and that you enjoyed our comfortable waiting area and courteous staff. We also appreciate your comment regarding the 60k mile service. We understand how important it is to feel that you’re getting the best value, and we will take your input into consideration as we continuously strive to improve our services. Please don’t hesitate to reach out if you have any further questions or concerns, and we look forward to serving you again in the future.

December 30, 2024

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Employee Rating

I have been doing business with Capital Toyota for several years, and this is my 3rd vehicle from them. They always shoot straight with me when I’m buying from/trading in vehicles with them. Service v More

by dawnmaynez
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Smith, Gwen Livley , Ashley Foster, Jonah Johnson

Jan 02, 2025

Capital Toyota, Inc. responded

Dear Dawn, Wow, thank you so much for your incredible loyalty and kind words! We’re truly honored to have had the opportunity to assist you with three vehicles over the years. Knowing that you trust us to provide honest and straightforward service means the world to us. We’re also delighted to hear about your great experiences with our maintenance team and how they’ve met your expectations with efficiency and care. And yes, Curry is an absolute gem! We’re thrilled that his honesty and expertise have made such a positive impression. Your continued trust and support inspire us to keep delivering the exceptional service you deserve. We look forward to seeing you again for all your Toyota needs!

October 19, 2024

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Always a pleasant experience at Capital Toyota! Best service department in Chattanooga! Thanks Richard Levi! More

by TIm
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Oct 22, 2024

Capital Toyota, Inc. responded

Thank you for your wonderful feedback! We’re so glad to hear that you consistently have a pleasant experience at Capital Toyota. Our service department strives to provide the best care possible, and we appreciate your shoutout to Richard Levi! If you need anything in the future, feel free to reach out. We look forward to serving you again soon!

October 18, 2024

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Employee Rating

Always friendly and professional, great and honest advice, wonderful customer service!!! I have used this dealership exclusively for over 20 years. More

by Bonnie Blalock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Delmas Rigsby

Oct 18, 2024

Capital Toyota, Inc. responded

Thank you so much, Bonnie, for your heartfelt feedback! We’re truly grateful for your loyalty over the past 20 years and are thrilled to hear that our team consistently provides you with friendly, professional service and honest advice. Your support means the world to us, and we’re always here to ensure you have a wonderful experience. If there’s anything more we can do for you, please don’t hesitate to reach out!

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