Rich is great to work with.
Very professional, conscientious, and tries to make things run smoothly . Always appreciate his kind and knowledgeable help over the years .
Very professional, conscientious, and tries to make things run smoothly . Always appreciate his kind and knowledgeable help over the years .
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by AURABIND
Verified Customer
Verified Customer
Service Price Transparency
Richard is professional, kind, and a pleasure to deal
with for all my car concerns!
with for all my car concerns!
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by MWOLFASTRO
Verified Customer
Verified Customer
Service Price Transparency
Oct 01, 2025 -
BMW of Orland Park responded
Thank you for your kind words! We’re so glad to hear Richard took great care of you—he truly is an asset to our team. We look forward to assisting you with any future car needs!
Best Wishes,
BMW Of Orland Park
Richard Pool and the service team always provide
exceptional and professional service on my c3
exceptional and professional service on my c3
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by d.nykiel
Verified Customer
Verified Customer
Service Price Transparency
Oct 01, 2025 -
BMW of Orland Park responded
Thank you for sharing your experience! We’re delighted to hear that Richard Pool and our service team consistently provide exceptional and professional care for your C3. We truly appreciate your continued trust in us!
Best Wishes,
BMW Of Orland Park
Everyone was kind and helpful.
The service was quick . I needed to be out quickly and they accommodated my needs.
The service was quick . I needed to be out quickly and they accommodated my needs.
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by SHERRIJASPER21
Verified Customer
Verified Customer
Service Price Transparency
Oct 01, 2025 -
BMW of Orland Park responded
Thank you for sharing! We’re glad our team was able to accommodate your needs and get you back on the road quickly. We appreciate your kind words and look forward to serving you again!
Best Wishes,
BMW Of Orland Park
I’m Very satisfied with the service.
Everyone was very nice. I really like that they send videos of them going over the car.
Everyone was very nice. I really like that they send videos of them going over the car.
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by DARLENEDAVIS2014
Verified Customer
Verified Customer
Service Price Transparency
Sep 29, 2025 -
BMW of Orland Park responded
Thank you for your review! We’re glad you had a great experience and that you enjoyed the helpful video updates from our team.
Best Wishes,
BMW Of Orland Park
I took my car in on a Monday didn’t get any information
on my vehicle into Thursday evening the communication sucks
on my vehicle into Thursday evening the communication sucks
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by TYLESHA29
Verified Customer
Verified Customer
Service Price Transparency
Sep 25, 2025 -
BMW of Orland Park responded
I apologize for the lack of communication and the delay in updating you about your vehicle. That is not the level of service we aim to provide our customers. I would like to investigate what happened and ensure that your concerns are addressed properly. Please contact me at your earliest convenience so we can discuss this further. Thank you, Brian Coster - Fixed Ops Director - (708) 460-4545
Thank you so much for your pick up and delivery of my
car. It was so nice knowing my service could be done even though I am unable to drive at this time. What a valuable service you provide!
car. It was so nice knowing my service could be done even though I am unable to drive at this time. What a valuable service you provide!
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by CYIRISHGIRL
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Liz Cornelius
Sep 18, 2025 -
BMW of Orland Park responded
We’re so glad our pick-up and delivery service made things easier for you! Thank you for trusting us with your vehicle. We look forward to working with you again!
Best Wishes,
BMW Of Orland Park
Every person I encountered at Zeigler BMW in Orland Park,
Illinois was friendly, knowledgeable, helpful and proficient. Rich was simply outstanding. He was on time, explained everything thoroughly, and went
Illinois was friendly, knowledgeable, helpful and proficient. Rich was simply outstanding. He was on time, explained everything thoroughly, and went the extra mile to ensure I was satisfied with a tire issue. Fantastic dealership all the way around!
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by MURRAY_B
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Sherry
Sep 15, 2025 -
BMW of Orland Park responded
Thank you so much for sharing your experience! We’re thrilled to hear that our team made such a positive impression and that Rich went above and beyond to assist with your tire issue. Your kind words mean a lot and we’re grateful for your trust in us. We look forward to serving you again in the future!
Best Wishes,
BMW Of Orland Park
Both Richard and Sid was Fast and efficient in handling
the service with good explanation on my car heath
the service with good explanation on my car heath
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by saranesa77
Verified Customer
Verified Customer
Service Price Transparency
Sep 02, 2025 -
BMW of Orland Park responded
Thank you for the 5-star feedback! We’re happy to hear Richard and Sid provided fast, efficient service and clear explanations about your vehicle’s health. We appreciate your trust and look forward to assisting you again!
Best Wishes,
BMW Of Orland Park
Great service center customer service.
Always easy and great to work with. Very busy but always able to get work completed in timely fashion
Always easy and great to work with. Very busy but always able to get work completed in timely fashion
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by CCos
Verified Customer
Verified Customer
Service Price Transparency
Sep 02, 2025 -
BMW of Orland Park responded
We love hearing this! Thank you for choosing and recommending BMW of Orland Park. See you next time!
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