Richard Samaniego | Page 20

Awesome Jacob was absolutely wonderful. I walked in there looking for one thing and he got me something even better. I would recommend him to anyone. He is v Jacob was absolutely wonderful. I walked in there looking for one thing and he got me something even better. I would recommend him to anyone. He is very patient. Rich closed the deal making sure I understood everything. Thank you guys!! More

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Great deal . Long wait I worked with Jacob (jake) he was very kind and very patient with me to get the car and price I really wanted. It took a really long time for the sale I worked with Jacob (jake) he was very kind and very patient with me to get the car and price I really wanted. It took a really long time for the sales managers to work the numbers but Jacob kept me in the loop the whole time More

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Very attentive staff from the salesman to the service manage I traveled 50 miles to purchase from this dealership mainly because they had the car that I wanted. When I arrived I was greeted by a very personable I traveled 50 miles to purchase from this dealership mainly because they had the car that I wanted. When I arrived I was greeted by a very personable and capable salesman - Paul. The negotiations were painless and all involved were accommodating- including the sales manager and service manager. I had a minor issue which was resolved very quickly and professionally. All seemed honestly focused on making this a positive sales experience. More

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Great experience Mark was awesome, knowledgeable and made the experience comfortable. Ricardo in the finance office was also super helpful. I am a customer for lif Mark was awesome, knowledgeable and made the experience comfortable. Ricardo in the finance office was also super helpful. I am a customer for life. Guaranteed More

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Worth the drive After researching trucks, and talking to a couple of dealers, I chose to drive 4 hours to Phillips Chevrolet to make my purchase. From my first conta After researching trucks, and talking to a couple of dealers, I chose to drive 4 hours to Phillips Chevrolet to make my purchase. From my first contact with them over the internet, continuing through emails and a phone call, and finally in person...everyone was polite, professional and very, very helpful. The truck was ready when I arrived, and Joe (Product Specialist) walked me through the purchase. This was the easiest, most pleasant new car purchase I have ever made! There was no pressure to purchase add-ons, and every staff member listened to what I wanted and did their best to accomodate it. I would definitely drive all the way to Phillips again for my next purchase! More

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Gem of a salesman Jim Rio made buying my new Impala a great experience. He treated us fairly and made the sale a win-win for everyone involved. He made us feel like we Jim Rio made buying my new Impala a great experience. He treated us fairly and made the sale a win-win for everyone involved. He made us feel like we were the only ones he was dealing with despite having several different sales going on at once. He would be the reason I would come back and would recommend the dealership to family and friends. More

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Forth vehicle from Phillips Love this place. Everyone is really friendly and welcoming but not pushy. Every time I have been here I have told them what I can do and can not do an Love this place. Everyone is really friendly and welcoming but not pushy. Every time I have been here I have told them what I can do and can not do and they make it happen w a vehicle I am very happy driving away in. Anyone even thinking of buying a new car I tell them they have to go to Phillips. Service is great too, they listen and try to figure out what is going on even when you dont know what you are talking about LOL. More

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Great Job by Terrell Terrell Williams had the car ready for me. got me what I wanted for my trade. worked out a great deal. Thank you Terrell, Sam and Richard. I would hi Terrell Williams had the car ready for me. got me what I wanted for my trade. worked out a great deal. Thank you Terrell, Sam and Richard. I would highly recommend these guys. More

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Best Dealer I've ever dealt with. Period. My recent purchase at Phillips Chevrolet was, hands down, the easiest and most upfront process I've ever had at a car dealership. They answered my dir My recent purchase at Phillips Chevrolet was, hands down, the easiest and most upfront process I've ever had at a car dealership. They answered my direct questions with actual answers, instead of what has become commonplace in, "well what number are you trying to hit on your monthly payment" or the like. We talked about the price of the vehicle vs what I wanted my payments to be. In fact, the truck I was going to buy was recently placed on DEMO, which I was less than thrilled about, but I said we could talk about the cost adjustment when I got there. Amazingly enough, Liz (internet dept) called me back a short while later and said they found essentially the same vehicle in their inventory, non-demo, for 2k less than the one I was originally interested in. They called me with something less expensive than I was looking at. Perhaps it's just me, but I feel like that is rare. It was a 2 hour drive to get their, and aside from a few clarifying rounds of questions once finance got involved, it was straightforward. No gimmicks, no pressure, no xx. On the other hand, it was an absurdly long wait to get into finance and finalize the deal. All parties were good to go, but finance was really backed up; which leads me to this point...it's a volume dealer. They sell a lot of cars. They sold at least 7 during the time I was there. If you are looking to purchase from Phillips, leave a deposit before embarking. There are no hoops to jump through to get it back, as I witnessed a potential customer take return of his while I waited for finance. Ultimately, they are a dealership, after all, and the same story of trade-in value being a lot lower than you'd like is just as true here as it is in any dealership I've found. That was the only potential concern for completing the deal, but they matched another dealerships offer (which was 4k higher than their initial) and that was that. For the vehicle I was looking at, there were no other dealers remotely close to their prices. Being a volume dealer has benefits for all... Initially I dealt with Liz & Chris in the internet department and they were absolutely great. straight answers and going above/beyond what I have been through with every other dealership. When I arrived I worked with Joe Luque. He is a genuine individual and looked after me and my interests quite well. Keep up the good work, everyone. More

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Not hard to see why they are #1! Konrad was a pleasure to deal with. He greeted us right away when we got out of our car and helped us find the vehicle that fit our needs. He was un Konrad was a pleasure to deal with. He greeted us right away when we got out of our car and helped us find the vehicle that fit our needs. He was understanding, personable and worked quickly with his team to negotiate a fair deal. Once the deal was finalized he even went the extra mile to help us transition from the old to the new. Thank you again for your service in the military and all the best to you in your new civilian career. Richard was quick and knowledgable. He got everything right with all the paperwork, took the time to explain everything and made the process as painless as possible. Thank you both and keep on being #1! More

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